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Installation Issues & Fixes (Read First)

This topic has 711 replies, 86 voices, and was last updated 8 years, 1 months ago ago by Eva Kemp

8theme

Support staff

January 30, 2014 at 15:16

Here you may leave your questions concerning theme installation and demo data. Before submitting a request please, look through video tutorials about theme installation: Installation via FTP or Installation via Dashboard

#436 Copied

710 Answers

LindaMendible

Participant

April 17, 2014 at 01:58

I have updated my wordpress and when I did the theme doesn’t function AT ALL! I am devastated!

http://www.lindamendible.com

#1348 Copied

lukanietis

Participant

April 17, 2014 at 07:19

Linda I have the same problem : Warning: strpos() expects parameter 1 to be string, array given in /home/lindamendible/public_html/wp-includes/shortcodes.php on line 193….

#1352 Copied

inspire2designs

Participant

April 17, 2014 at 08:20

I also have same problem after updated WordPress : Warning: strpos() expects parameter 1 to be string, array given in /…/wp-includes/shortcodes.php on line 193
http://www.idyllricebran.com/

#1356 Copied

slpalmer

Participant

April 17, 2014 at 21:18

15 others posting same about warning message (including myself) under another support post.

#1433 Copied

Muhammad Zaki

Support staff

April 18, 2014 at 12:43

Hello!

We bring our apologies for this terrible inconvenience!

Please, edit file legenda/framework/options.php , find if($doshortcode){ (line 5) and replace by if($doshortcode && is_string(ot_get_option( $key,$setting ))){

Kind Regards

#1485 Copied

LindaMendible

Participant

April 19, 2014 at 03:37

I have my blog registered in bloglovin and for some reason from last week the images are not being recognized http://www.bloglovin.com/en/blog/11927841 I really need this problem fixed asap! Thank you.

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Eva Kemp

Support staff

April 19, 2014 at 10:58

Hello @LindaMendible,

I’ve checked your site and images are showing for me.

Please note we provide support only to the issues that are strictly related with our themes.

Regards,
Eva Kemp.

#1590 Copied

LindaMendible

Participant

April 19, 2014 at 15:28

Unfortunately it is a problem with the theme, For some reason the pictures are not written in my Rss or so that’s what they problem implys

http://help.bloglovin.com/knowledgebase/articles/214435-why-don-t-images-from-my-blog-show-up-in-posts-on

Please help me with this.

#1647 Copied

LindaMendible

Participant

April 19, 2014 at 15:31

I even went as far as to validate my website

http://validator.w3.org/check?uri=http%3A%2F%2Fwww.lindamendible.com%2F&charset=%28detect+automatically%29&doctype=Inline&group=0

#1649 Copied

LindaMendible

Participant

April 20, 2014 at 16:28

My pictures are not being written in my RSS. How can I fix this!

#1671 Copied

Eva Kemp

Support staff

April 20, 2014 at 16:56

Hello,

Could you please provide us with the credentials to admin panel in Private Content? Also please show us a screenshot to see where the pictures aren’t displayed.

Regards,
Eva Kemp.

#1672 Copied

LindaMendible

Participant

April 20, 2014 at 18:26

Thank you soooo much Eva. I don’t know how to give that screen shot but here is the link http://www.bloglovin.com/en/blog/11927841

I know it’s not on my website but like I have explained something is up with my RSS

Please, contact administrator
for this information.

#1673 Copied

Eva Kemp

Support staff

April 20, 2014 at 21:55

Thank you for the details. I’ve checked your feed and it’s valid: http://validator.w3.org/check?uri=http%3A%2F%2Fwww.lindamendible.com%2Ffeed&charset=%28detect+automatically%29&doctype=Inline&group=0&user-agent=W3C_Validator%2F1.3+http%3A%2F%2Fvalidator.w3.org%2Fservices

There is nothing wrong with the theme. Please contact the bloglovin support team regarding this problem. Sorry.

Regards,
Eva Kemp.

#1675 Copied

Rpathak

Participant

May 1, 2014 at 10:36

Hey, i had purchased Legenda yesterday only. i am trying to install it in WP, it always takes me to an error that this page cnt be displayed…however i have already added woocommerce plugin. I have checked the video many times. it seems to be some other isue with installation.

#2498 Copied

Eva Kemp

Support staff

May 1, 2014 at 12:36

Hello,

Have you followed the instructions carefully as described in our documentation https://www.8theme.com/demo/docs/legenda/index.html#!/installation ?
If you are still unable to install the theme, our specialists will help you. But this service isn’t for free. Please check this link: https://www.8theme.com/our-installation-service/

If you agree you can contact us at support.8theme.com.

Regards,
Eva Kemp.

#2502 Copied

sam86

Participant

May 10, 2014 at 14:07

The recent comments widget are showing the wrong date when I put it in the footer, how is that possible when it shows the right date in the regular comments field?
I do have the latest theme version and the latest wordpress version.
http://headstyle.se/shop

#3289 Copied

Ochse

Participant

May 10, 2014 at 18:11

Hi Guys, hoping someone can help. WordPress novice here having an issue with Legenda v2.2 installation.

I downloaded the latest version of the Legenda theme (2.2) and when I tried to upload the zip file to WP via the dashboard, it processed for about a minute before I was taken to an error page that said “Are you sure you want to do this? Please try again.” I’ve tried several times between yesterday and today to upload it using the dashboard, but I’m still having the same issue.

I considered trying to upload it using FTP, but my host is Digital Ocean and I installed WP using their one-click install, so I’m altogether confused about how and where I’d even go about doing that…or if it would even work.

I’ve also read that it may be an issue with a php.ini file? Whatever that is…

This is all way over my head, and I was hoping installation at least would be a little simpler. If anyone could help it’d be greatly appreciated.

Thank you.

#3297 Copied

VSLRA

Participant

May 10, 2014 at 22:42

Hi,
please where can I get Visual Composer License Key, I can’t upgrade the VC.

Thank you
Kind regards
Vlastimil Sram, CZE

#3306 Copied

jmcd

Participant

May 11, 2014 at 00:24

I second the request foron the Visual Composer (and Chat Console) license. This should be provided in the documentation we download with the theme and readily available for customers so we can receive the proper updates.
Thanks.

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