Hello,

Now I’m able to connect to FTP. Thank you.
This query requires additional customization and should be fixed in future theme update.

Please take our apologies for inconveniences.

Thank you.
Regards,
Eva Kemp.

Hello,

We’ve also edited the file wp-content/themes/legenda/framework/theme-functions.php (line 1718), this code was modified:

add_filter('et_search_get_result','ae_search_get_result');
function ae_search_get_result($query) {
    if ($query->query['post_type'] != 'product')
        return $query;

    $posts_with_tags = search_by_product_tag($query->posts,$query->query['s']);
    foreach ($posts_with_tags as $post) {
        $query->posts[] = $post;

    }
    $query->query_vars['no_found_rows'] = 6;
    $query->post_count = 6;
    //var_dump($query);
    return $query;
}

We recommend you to copy that file in child theme directory (how to create child theme is written here: http://codex.wordpress.org/Child_Themes ) not to lose changes after the theme update or keep that file safe on your local machine and reupload it each time after theme update.
Please check search results now.

Thank you.

Regards,
Eva Kemp.

Hello,

Are we talking about the same site max-schmuckdesign.com?
Please give us correct link to wp-admin panel.

Thank you.
Regards,
Eva Kemp.

Hello,

We recommend you to update the theme and Woocommerce plugin to the latest versions.
Don’t forget to create back up of your files and database before update!

Check products slider after that.
https://www.8theme.com/demo/docs/legenda/index.html#!/installation_upgrade (Theme Upgrade).

Thank you.
Regards,
Eva Kemp.

Hello,

We’re sorry for a long delay.
It is caused by new updates of the themes due to Woocommerce plugin updates.

Concerning your query, you need contact Wocoommerce support concerning reviews question.
You may try to use some Woocommerce plugins.

Thank you.
Regards,
Eva Kemp.

Hello,

There are no wordpress files in the directory /webspace/httpdocs/colors2impress.nl.
Please provide us with the correct FTP account.

Thank you.
Regards,
Eva Kemp.

Hello,

We’re sorry for inconveniences, but this bug should be fixed in future theme updates.
Please take our apologies.

Regards,
Eva Kemp.

Hello,

You’re welcome.

Regards,
Eva Kemp.

Hello,

So is your issue resolved now?

Thank you.

Regards,
Eva Kemp.

Hello,

Did you check this issue with default WordPress theme?
Please do this. Also try to disable all 3rd-party plugins and check the products editor after that.

Thank you.
Regards,
Eva Kemp.

Hello,

In your error_log there are some errors:
PHP Strict Standards: Static function Minify_Inline::minify() should not be abstract in /home/ladygenny/public_html/wp-content/plugins/w3-total-cache/lib/Minify/Minify/Inline.php on line 8
PHP Notice: Undefined variable: auto_iframe_height in /home/ladygenny/public_html/wp-content/plugins/pdf-viewer-for-wordpress/pdf-viewer-for-wordpress.php on line 56

Try to disable 3rd-party plugins and activate Ultimate VC Addons. Also check it with default WordPress theme.

Thank you.
Regards,
Eva Kemp.

Hello,

The error means you’re lack of memory. Please contact your host and ask them to increase memory_limit value.

Thank you.
Regards,
Eva Kemp.

Hello,

Please check the site now. Use some other browser.
Now it’s shown correctly:
http://storage2.static.itmages.com/i/15/0318/h_1426684669_3953813_a2bfc84335.png

Thank you.
Regards,
Eva Kemp.

Hello,

1. Please add this code in custom.css file:

.product-content-image img {
    height: 200px !important;
}

How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

2. Unfortunately there in no such option. Sorry.

3. I’ve checked Shop page and haven’t seen any issues.
Could you please show a screenshot?

4. You can speed up the site following the suggestions from these articles:
http://codex.wordpress.org/WordPress_Optimization
http://techtage.com/speeding-up-wordpress-sites/
http://www.sparringmind.com/speed-up-wordpress/

Thank you.
Regards,
Eva Kemp.

Hello,

You should update the theme to the latest version where mobile menu bug was fixed.
Don’t forget to create a back up of your files and database.

Thank you.
Regards,
Eva Kemp.