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Many issues after update - by Mike - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

Mike

Participant

March 18, 2015 at 07:43

Hello,

I have had your theme for about a year now. I just upgraded to the latest version of your theme and it has completely changed the look of my site! The featured products on the home page are in a bullet view and there is a line going through the <h2> tag. It seems that the <span> is not getting entered in the <h2> tag. The single products page is no showing the product image!

Here is what it looked like before the updates (this is how it should look):
http://www.sandbox.samaralogic.com/rennieandrose/

that is with theme version 1.9.1, revslider v4.1., and woocommerce v2.1.8. Yes it is outdated but it is a test platform.

Here is the live site after the updates:
http://www.rennieandrose.com.

It is all up to date minus one plugin that i need to find the license for before i can update it.

I am unsure of what caused this but your immediate help would be greatly appreciated. I will send the login in on the private content area.

Thank you in advance for your assistance.

Please, contact administrator
for this information.

#50372 Copied Theme version: 2.6.3 WooCommerce version: 2.3.6

9 Answers

Brian Johnson

Member

March 18, 2015 at 11:09

Sorry. From the admin panel i see that theme version is 2.2 / Please update theme or provide us with the right wp-admin credentials if we are entered wrong Wp-admin.

With best regards
Brian Johnson

#50422 Copied

Mike

Participant

March 18, 2015 at 14:41

Brian,

My apologies as it was late when i gave up for the night. I was rolling back verisons to see which one would work. The site is now up to up to date with version 2.6.3.

Thanks again!

#50514 Copied

Eva Kemp

Support staff

March 18, 2015 at 15:18

Hello,

So is your issue resolved now?

Thank you.

Regards,
Eva Kemp.

#50540 Copied

Mike

Participant

March 18, 2015 at 15:46

Eva,

No my issue is not resovled. updating to the latest version did not change the isssues. It seems that i am having trouble with any version after 1.9.1. I have tried them all one by one and that is after 1.9.1 thisngs become missaligned. Please visit http://www.rennieandrose.com to see the issues. You will have to login with the porvided credentials as i have a maintenance mode screen activated.

#50557 Copied

Eva Kemp

Support staff

March 18, 2015 at 16:43

Hello,

I’ve disabled Template Debug in Woocommerce > System Status > Tools tab.
Please check your site now and clear browser cache before.
Also FTP account you created leads to an empty directory. Please provide access to the site files.

Thank you.
Regards,
Eva Kemp.

#50588 Copied

Mike

Participant

March 18, 2015 at 17:12

Eva,

That seemed to help, but now there are some issues with viewing a product with variations ( error shows up where the add to car button would be and no image shows up…maybe because of the error) and when you go to checkout, an error now occurs.

I have corrected the FTP access. Sorry for that.

Thanks for your help so far!

#50605 Copied

Eva Kemp

Support staff

March 18, 2015 at 20:36

Hello,

We’ve edited some files.
Please check the site.

Thank you.
Regards,
Eva Kemp.

#50676 Copied

Mike

Participant

March 19, 2015 at 18:04

Eva,

That seemed to work. What files needed editing and do i have to wrooy about this the nextime i update?

#50969 Copied

Eva Kemp

Support staff

March 19, 2015 at 20:14

Hello,

I’ve edited the file wp-content/themes/legenda/woocommerce/cart/shipping-calculator.php, replaced $woocommerce->nonce_field to wp_nonce_field and the file wp-content/themes/legenda/woocommerce/checkout/form-checkout.php, replaced $woocommerce->show_messages(); to wc_print_notices();.

This issue shouldn’t occur in the next theme update.
Sorry for inconveniences.

Regards,
Eva Kemp.

#51008 Copied
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