Forum Replies Created

Viewing 30 posts - 18,421 through 18,450 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 10:42

    Hello,

    Ok, let us know if there are further issues.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 10:41

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 10:32

    Hello,

    Your issue has been fixed.
    Please clear your browser cache and check.
    Thank you.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 09:57

    Hello @Lily,

    Please update the theme to 2.6.3 version as you were told in other topic.
    Also before update remove “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the theme package of a new version.
    Then update Wishlist plugin and check “Add to Cart” button after clearing browser cache.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 09:55

    Hello,

    Please try to remove “woocommerce” folder in the directory wp-content/themes/legenda/ and reupload it from the theme package of a new version.
    Then update Wishlist plugin and check “Add to Cart” button after clearing browser cache.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 09:45

    Hello,

    As I see your Legenda theme is still 2.4.1 version and not 2.6.3.
    Please watch our tutorial how to update theme:
    https://www.youtube.com/watch?v=KdWESIIPU1k

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 09:21

    Hello,

    We can’t log in to wp-admin panel now.
    Did you change the credentials?
    Also please provide us with an image link which you try to set as a background for slider.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 09:06

    Hello,

    Please provide us with the correct wp-admin panel credentials as we can’t log in with the previous ones.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 09:03

    Hello,

    Does fixed header work with parent theme?
    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 23:05

    Hello @josh_gaskin,

    Please read the previous post #51579 of my colleague. He described how to enable Visual Composer editor for other admin sections.
    All plugins are external extensions which are included into theme because for each product we purchase “Extended license” and that’s why we are able to include it into them. This plugin works fine without activation and you can always get actual version if you want directly from us. The plugins can be downloaded from this link https://www.8theme.com/download-plugins/ . We update plugins with theme updates from time to time so plugins will be also updated with each next theme update. The option with registering of the plugins has been already added to plugin and this only allows you to get automatic updates and support for this plugin directly from an author if you need. You don’t need to register this product because it is not required but if you want to get those features, then you need to purchase this plugin directly from the author. This is how it works for all themes on Themeforest and not only in our case.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 23:03

    Hello,

    You can download the plugin at this link
    https://www.8theme.com/download-plugins/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 23:02

    Hello @jordandwilson,

    I’ve reuploaded woocommerce folder.
    Please check Checkout page now and clear browser cache before.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 22:56

    Hello,

    Please add this code in custom.css file:

    .ubermenu {
        z-index: 0 !important;
    }

    Check next/previous product pop ups after that.

    To have price under product name use this code:

    .product-information .price {
       margin-top: 0px !important;
    }
    .meta-title {
       margin-bottom: 0px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 22:39

    Hello,

    Please provide us with wp-admin panel credentials as well.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 22:14

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 22:13

    Hello,

    I’ve added 5 items on the second row as on our demo.
    Please check it now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:58

    Hello,

    Is your issue resolved?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:57

    Hello,

    Please provide us with wp-admin panel credentials in Private Content.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:56

    Hello,

    You need edit the file wp-content/themes/woopress/framework/shortcodes.php (lines 1729-1764).

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:53

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:53

    Hello,

    Yes, you need enable allow_url_fopen function.
    You can ask your host to enable it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:51

    Hello @kagansurfer,

    Please remove “woocommerce” folder in wp-content/themes/woopress directory and reupload it from the theme package of a new version. After that the issue should be fixed.
    If you still have issues please provide us with FTP and wp-admin panel credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:49

    Hello @jordandwilson,

    Please update the theme to the latest version as well as the required plugins https://www.8theme.com/download-plugins/ and Woocommerce plugin.
    Don’t forget to create a back up before update!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:46

    Hello,

    I’ve checked Home page and VC editor is working.
    Please clarify with more details how we can replicate the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:16

    Hello,

    Please ask your host to increase memory_limit value to 128M.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 21:14

    Hello @Webdesignangelo,

    We’re glad your problem has been solved.
    Don’t hesitate to contact us if there are any questions.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 19:57

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 19:55

    Hello,

    Search process works with products titles.
    If you want to have search by SKU number you can try to use some plugins.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 19:04

    Hello,

    I’ve imported “About Us” page. Please check it in Pages section of wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 26, 2015 at 18:36

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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    Viewing 18,450 results - 18,421 through 18,450 (of 31,382 total)
Viewing 30 posts - 18,421 through 18,450 (of 31,382 total)
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