Return to previous page

Topic: Proceed checkout button missing after latest update

itsandy

Participant

March 21, 2015 7:53 pm

I updated our site to the most current Legenda theme version and the “proceed to checkout” button is now missing. Is there a solution for this issue?
Site URL: hidden
Theme version: 2.6.3
WooCommerce version: 2.3.7

#51455 copied to clipboard

Like

Eva Kemp

Support staff

March 22, 2015 7:38 pm

Hello,

Please provide us with wp-admin panel and FTP credentials in Private Content.

Thank you.
Regards,
Eva Kemp.

#51517 copied to clipboard

Like

itsandy

Participant

March 22, 2015 11:59 pm

Yes, please see the info in the private content. Thank you.

Also, every since the latest update, sometimes when I click on a link to another page within the website, the page does not load and stays blank. Once I refresh, the page appears. There isn’t any particular page it does this to, it just happens randomly ever since the latest update.
Site URL: hidden

Content is visible for topic creator and
support staff only.

#51559 copied to clipboard

Like

itsandy

Participant

March 23, 2015 2:55 am

WP Admin info in private content.

Content is visible for topic creator and
support staff only.

#51568 copied to clipboard

Like

Eva Kemp

Support staff

March 23, 2015 11:17 am

Hello,

You have this error in error_log file of your site:
“PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 32 bytes)”
Please contact your host and ask them to increase memory_limit value.
Also I’ve reuploaded woocommerce folder and now “Proceed to Checkout” button is shown.
Please clear browser cache and check again.

Thank you.
Regards,
Eva Kemp.

#51622 copied to clipboard

Like

itsandy

Participant

March 27, 2015 6:05 am

Thank you, that fixed the problem. One other issue that I’ve come across is the revolution slider. It seems really buggy now. For example, I used to be able to change the background of a slider to an image but now it will not let me even when I have selected the proper background image url. Is this an issue with the theme update?

#52694 copied to clipboard

Like

Eva Kemp

Support staff

March 27, 2015 9:21 am

Hello,

We can’t log in to wp-admin panel now.
Did you change the credentials?
Also please provide us with an image link which you try to set as a background for slider.

Thank you.
Regards,
Eva Kemp.

#52720 copied to clipboard

Like

itsandy

Participant

March 28, 2015 7:40 am

No I did not change the credentials. Currently in the home page slider, there’s an image set for the background yet it still does not show on the slide.

Content is visible for topic creator and
support staff only.

#52954 copied to clipboard

Like

Robert Hall

Support staff

March 28, 2015 8:13 am

Hello,

Sorry, but your credentials are still not correct. Please provide us again.

Regards,
Robert Hall.

#52958 copied to clipboard

Like

itsandy

Participant

March 30, 2015 6:17 pm

The WP login hasn’t changed, it’s working for me. Can you try again?

Content is visible for topic creator and
support staff only.

#53315 copied to clipboard

Like

Eva Kemp

Support staff

March 30, 2015 7:33 pm

Hello,

Please try to change wp-admin password as we still can’t log in, it’s just redirecting us to login page again.

Thank you.
Regards,
Eva Kemp.

#53359 copied to clipboard

Like

itsandy

Participant

March 30, 2015 9:15 pm

Ok, I changed the password. Please see the updated password in the private content.

Content is visible for topic creator and
support staff only.

#53400 copied to clipboard

Like

Eva Kemp

Support staff

March 31, 2015 9:04 am

Hello,

You selected transparent background for all slides.
I’ve set background image for one slide – home-slide-01. Please check it.

Regards,
Eva Kemp.

#53466 copied to clipboard

Like

itsandy

Participant

April 7, 2015 7:05 pm

Ok thank you! One issue I’ve noticed now since I’ve updated is that there’s a white gap between the navigation bar and slide now. It’s only on the home page and not on any of the other pages with slides. Is there a way to change this? Is it a setting in the rev slider?

#55444 copied to clipboard

Like

Stan Russell

Participant

April 8, 2015 7:20 am

Hello itsandy,

we have edited slider settings. Please check your site.

Regards,
Stan Russell.

#55489 copied to clipboard

Like

itsandy

Participant

April 8, 2015 7:21 am

Thank you. What setting did you change to get rid of the gap?

#55490 copied to clipboard

Like

Stan Russell

Participant

April 8, 2015 10:12 am

Hello,

we have added margin-top to slider in Dashboard > Revolution slider > Home Page (full_width) > Position > Margin Top.

Regards,
Stan Russell.

#55544 copied to clipboard

Like