On theme activation site crashes - by digital4u

This topic has 8 replies, 3 voices, and was last updated 9 years, 1 months ago ago by Eva Kemp

  • Avatar: digital4u
    digital4u
    Participant
    March 24, 2015 at 17:32

    I downloaded this theme and on activation the site crashed.
    What’s wrong with this theme, I keep getting errors on a clean wordpress install with only activation of this theme.

    More info:
    – PHP Version 5.3.3
    – No plugins so far
    – No other settings or themes
    – Theme version 1.4.

    When i asked for debug info i get this errors:

    Warning: require_once(/var/www/vhosts/mydomain.nl/httpdocs/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php): failed to open stream: No such file or directory in /var/www/vhosts/mydomain.nl/httpdocs/wp-content/themes/woopress/framework/init.php on line 28 Fatal error: require_once(): Failed opening required ‘/var/www/vhosts/mydomain.nl/httpdocs/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php’ (include_path=’.:’) in /var/www/vhosts/mydomain.nl/httpdocs/wp-content/themes/woopress/framework/init.php on line 28

    When I disable this file, i get the next error:

    Warning: require_once(/var/www/vhosts/mydomain.nl/httpdocs/wp-content/themes/woopress/option-tree/ot-loader.php): failed to open stream: No such file or directory in /var/www/vhosts/mydomain.nl/httpdocs/wp-includes/template.php on line 501 Fatal error: require_once(): Failed opening required ‘/var/www/vhosts/mydomain.nl/httpdocs/wp-content/themes/woopress/option-tree/ot-loader.php’ (include_path=’.:’) in /var/www/vhosts/mydomain.nl/httpdocs/wp-includes/template.php on line 501

    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    March 24, 2015 at 20:01

    Hello,

    Please provide us with FTP and wp-admin panel credentials to check the issue.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: digital4u
    digital4u
    Participant
    March 26, 2015 at 09:39

    The files that the errors refers to doesn’t exist in the download file, I downloaded the complete package zip file from themeforest.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    March 26, 2015 at 11:51

    Hello,

    Not all files were uploaded to a server. I’ve reuploaded theme files and activated the theme.
    Please check it now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Webdesignangelo
    Webdesignangelo
    Participant
    March 26, 2015 at 15:46

    Unfortunately I am also facing this issue.
    I have a webdesite running a different theme alreadyy including Woocommerce and tried to upload it within the WP-admin panel. I got an error so I uploaded the theme via FTP. The upload worked but as soon as I press “Preview” or “Activate” I get the following error:

    Parse error: syntax error, unexpected T_FUNCTION in /kunden/336410_1190/webseiten/hms/wordpress/wp-content/themes/woopress/framework/theme-functions.php on line 3053

    This only gets resolved by deleting the whole theme from the Server again. What am I doing wrong?

    Avatar: digital4u
    digital4u
    Participant
    March 26, 2015 at 16:05

    I downloaded on theme forest only the wordpress theme again, and installed it again. This solved my problem.

    Avatar: Webdesignangelo
    Webdesignangelo
    Participant
    March 26, 2015 at 19:51

    Thank you digital4u. That also seemed to have solved the issue for me.

    Avatar: Eva
    Eva Kemp
    Support staff
    March 26, 2015 at 21:14

    Hello @Webdesignangelo,

    We’re glad your problem has been solved.
    Don’t hesitate to contact us if there are any questions.

    Regards,
    Eva Kemp.

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