Forum Replies Created

Viewing 30 posts - 18,391 through 18,420 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 19:31

    Hello,

    To make a button bigger add this code in custom.css file:

    .page-id-23019 .vc_custom_1427428241145 .btn {
        font-size: 20px !important;
        margin-right: 70px;
        padding: 10px 10px !important;
    }

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 19:27

    Hello,

    As you can see from the page test http://www.webpagetest.org/result/150327_W8_13HH/1/details/ slow loading is caused by images. You need optimize them.
    You can speed up the site following the suggestions from these articles:
    http://codex.wordpress.org/WordPress_Optimization
    http://techtage.com/speeding-up-wordpress-sites/
    http://www.sparringmind.com/speed-up-wordpress/

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 19:25

    Hello,

    You’re welcome.

    Have a great weekend too.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 19:22

    Hello,

    I’ve added this code in custom.css file in Appearance > Editor:

    .header-vertical-enable .container .product-information .cart button[type="submit"] {
       margin-top: 300px !important;
    }

    Please clear browser cache and check product page again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 19:10

    Hello,

    There is some restriction on a server where your site is hosted.
    We’ve sent an archive with all templates to your email address.
    Please check it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 19:00

    Hello,

    I’ve changed columns to 2/3+1/3 in Visual Composer editor. Please check that section now.
    To make text bigger you need change font size in Text editor as shown on the screenshot:
    http://storage3.static.itmages.com/i/15/0327/s_1427479100_3581664_ed3abeff9b.png

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 18:50

    Hello,

    What theme version are you using?
    Does the issue persist with default WordPress theme too?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 18:39

    Hello,

    May we mark this topic as resolved?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 18:36

    Hello,

    You mustn’t copy whole style.css file to the child theme.
    Please remove all child theme folders and create only one following this instruction:
    http://codex.wordpress.org/Child_Themes
    Then check the site with new Woocommerce version.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 18:10

    Hello,

    Please try to upload larger images with dimensions 800px × 600px approximately and not 300px × 225px like you have now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 18:09

    Hello,

    Sorry, but that is beyond of our basic support scope. You need use some image editors (Photoshop, for example) to create such image.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 18:01

    Hello,

    As I see shipping price is shown if ordered products have less than $300. You have set such Minimum Order Amount in Woocommerce > Settings > Shipping tab.
    I don’t see any settings concerning shipping cost that depends on country selection.
    Could you please clarify how we can replicate the issue?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 17:42

    Hello,

    I’ve added this code in style.css of your child theme:

    .products-small .product-item .product-image {
        width: 50px;
    }

    Please check the images in cart popup window now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 17:35

    Hello,

    I’ve edited your Home page.
    Please clear browser cache and check the site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 17:16

    Hello,

    You have copied the code for “Access Token” field with odd space.
    I’ve removed it and now Twitter section is shown.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 15:09

    Hello,

    I’ve also edited the file wp-content/plugins/js_composer/include/params/vc_grid_item/templates.php (line 14), the code [vc_button2 link="post_link" title="Read more" align="left" style="rounded" color="juicy_pink" size="md"]. I’ve replaced “Read more” with “Leer más”.

    Please check the button now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 14:59

    Hello,

    Sorry, but that code you should check with your programmer or ask your host to do this.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 14:57

    Hello,

    You’ve been replied in other topic.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 14:57

    Hello,

    I’ve reuploaded woocommerce folder and now “Add to Cart” button is working.
    Please clear browser cache and check again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 14:50

    Hello,

    Some plugin is causing the issue.
    When I disabled all 3rd-party plugins the menu was modified.
    Please disable the plugins one by one to find what is causing this problem.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 14:32

    Hello,

    As I see now the fonts are shown correctly:
    https://s3.amazonaws.com/fvd-data/notes/168674/1427463027-pfcpNb/screen.png

    Could you please provide a link and a screenshot where you see problems?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 12:17

    Hello,

    Please try to upload larger images with dimensions 800px × 600px approximately and not 300px × 225px like you have now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 11:53

    Hello,

    You’re using old theme version which is not compatible with the latest Woocommerce plugin.
    Please update the theme to 1.7.1 version.
    https://www.8theme.com/demo/docs/royal/#!/installation_upgrade > 1.5 Theme Upgrade
    Please remove “woocommerce” folder in the directory wp-content/themes/royal/ and reupload it from the theme package of a new version.
    Don’t forget to create a back up of your files and database before update!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 11:44

    Hello,

    You can contact the plugin authors via comments http://codecanyon.net/item/essential-grid-wordpress-plugin/7563340/comments .
    Sorry, but we don’t provide extended support for the plugins included in our theme.
    If you want to get support via ticket system you need buy a license as described in our documentation:
    https://www.8theme.com/demo/docs/royal/#!/external_plugins > 2.5 Activation and Purchase Codes.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 11:27

    Hello,

    Please provide us with FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 11:26

    Hello,

    Please update the theme and Woocommerce plugin to the latest versions.
    Don’t forget to create a back up of your files and database before update!

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 10:55

    Hello,

    We have already created and included child theme in theme package and that code is written there.
    Also you can read information about child theme here:
    http://codex.wordpress.org/Child_Themes
    “@import” was a previous method to import the parent theme stylesheet and the code from functions.php is used now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 10:51

    Hello,

    Please provide us with FTP credentials.
    To translate “Categories” in sidebar you need add Woocommerce Product Categories widget into “Shop Sidebar” area in Appearance > Widgets and write your title.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 10:46

    Hello,

    I edited the file cart.php in the directory wp-content/themes/woopress/woocommerce/cart and wrote the code 'min_value' => '0' after the line 93.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    March 27, 2015 at 10:44

    Hello,

    Unfortunately header can’t be full width with boxed layout. In this case you need select Wide layout in Theme Options > General.

    Regards,
    Eva Kemp.

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Viewing 30 posts - 18,391 through 18,420 (of 31,382 total)
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