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Viewing 30 posts - 13,951 through 13,980 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 10:54

    Hello,

    You can select other header type, but transparent header is available only for the 2nd and 3rd types. To hide top bar you need go to Theme Options > Header > Enable top bar > Off.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 10:44

    Hello,

    The credentials are incorrect. Also Google Authenticator code is required. Please provide us with correct login details.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 10:36

    Hello,

    There is an error on your site:
    http://storage4.static.itmages.com/i/15/0630/h_1435656779_2844002_5e493eac21.png

    You should ask your host to check error logs what is causing 500 error. This topic should be helpful:
    https://wordpress.org/support/topic/ajax-500-errors

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 08:52

    Hello,

    Please check if the contact form works with default WordPress theme (Twenty Fifteen, for example). If it doesn’t you have to contact your host and ask them to check mail logs why messages can’t be sent.
    If emails are sent with default WordPress theme then provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 08:49

    Hello,

    Please create child theme http://codex.wordpress.org/Child_Themes and copy all modified files into there. After that you can update the theme. Don’t forget to create a back up of your site before update.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 08:47

    Hello,

    You showed only our theme preview.
    If you want to stretch the content add this code in Custom CSS:

    article.post-grid {
        width: auto !important;
    }
    article.post-grid .wp-picture {
        width: 100%;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 08:41

    Hello,

    Sorry, but we still need FTP access. Could you please create FTP account for us?
    Please read how to create your own footer:
    https://www.8theme.com/classico-theme-documentation/ (paragraph “8. Footer”).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 08:36

    Hello,

    If you want to have multilingual site you need use WPML plugin http://wpml.org/ .
    As I see you didn’t translate the theme in .po file in the directory wp-content/themes/classico/languages. Please refer to our documentation how to do this correctly: https://www.8theme.com/classico-theme-documentation/ (paragraph “10.1. Base theme translation”).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 08:31

    Hello,

    We’re glad the issue has been resolved.
    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 08:30

    Hello,

    I’ve reuploaded the theme. Please check the site now on mobile devices.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 30, 2015 at 08:25

    Hello,

    To remove the buttons “View Large” and “More Details” you need add this code in 8Theme Options > Typography > Custom CSS > Global Custom CSS:

    article.post-grid .zoom .btn_group {
       display: none !important;
    }

    Please provide us with wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 19:27

    Hello,

    Try to disable Maintenance plugin and check “Sign In” and “Register” links (please note you must be non-logged in to wp-admin panel).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 19:20

    Hello,

    You are welcome!

    Best regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 19:19

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 19:17

    Hello,

    Unfortunately there is no such feature in the theme. Sorry.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 19:07

    Hello,

    Please ask your host to check mail logs on a server. Some notices should be displayed there why emails can’t be sent.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 18:53

    Hello,

    I’ve added this code in child style.css:

    .page-content {
      margin-bottom: 0px !important;
    }

    Please clear browser cache and check the pages.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 15:19

    Hello,

    Please add this code in 8Theme Options > Typography > Custom CSS > Global Custom CSS:

    .product-category .categories-mask span {
        display: none !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 15:16

    Hello,

    Did you make changes in the theme files?
    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 14:22

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 14:21

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 14:20

    Hello @Baris,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 14:19

    Hello,

    What encoding is used on a server where your site is hosted?
    Please check your database and set the encoding to UTF-8. Ask your host to convert database table to this encoding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 14:12

    Hello,

    You can download the plugins at this link:
    https://www.8theme.com/download-plugins/
    Please update them via FTP (overwrite plugins files with the ones from the latest versions).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 13:22

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 13:19

    Hello,

    For example, you have “Mocheta” item in the menu and it’s added from Pages section, but you didn’t add any content to this page.
    If you want products to be displayed you need go to Products > Categories > create a category “Mocheta”, then mark products with this category and add it to your menus from Product Categories section in Appearance > Menus.

    Also your site gives the error sometimes:
    Fatal error: Out of memory (allocated 51904512) (tried to allocate 12288 bytes)
    In this case you need ask your host to increase memory_limit value.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 13:05

    Hello,

    There is an error on your site:
    Fatal error: Out of memory (allocated 48234496) (tried to allocate 72 bytes) in /home/outletparchet/public_html/wp-includes/pomo/streams.php on line 100

    You need contact your hosting provider and them to increase memory_limit value.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 12:54

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 12:27

    Hello,

    I’ve commented the code background-size: 100% 270px; in custom.css file, so now it is:

    .header {
        background: transparent url("http://welovewheels.de/wp-content/uploads/2015/06/header1.jpg") no-repeat scroll top center;
       /* background-size: 100% 270px;*/
    }

    Please clear browser cache and check your header now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    June 29, 2015 at 11:50

    Hello,

    To translate “Categories” title in sidebar go to Appearance > Widgets > add Woocommerce Product Categories widget to “Product Page Sidebar” and write your title.
    Other texts aren’t translated in your file es_ES.po in the directory wp-content/themes/idstore/languages. Please check it attentively.

    Regards,
    Eva Kemp.

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    Viewing 13,980 results - 13,951 through 13,980 (of 31,382 total)
Viewing 30 posts - 13,951 through 13,980 (of 31,382 total)
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