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  guillermo

  Participant

  June 30, 2015 8:30 am

  Hello,

  We have developed a website in Woopress and we are experiencing some problems with products shortcode.
  You can see an example here: http://www.alexandralyng.com/
  If you check the section “The Latest” (Home Page), product name and quick view have a link but you can’t click on them. These links only work if we add a second row of products but not with only one.

  Can you help us to fix this issue?

  Thank you!

  Site URL: hidden

  Theme version: 1.4

  WooCommerce version: 2.3.11

  #72298 copied to clipboard

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  Robert Hall

  Support staff

  June 30, 2015 8:35 am

  Hello,

  You’re using old theme version. Please update.
  Don’t forget to make backup site before update.
  Here is video tutorial how to update theme:
  https://www.youtube.com/watch?v=KdWESIIPU1k
  The video tutorial is for Legenda theme, but the process is identical.

  Also you can download the latest plugins versions at this link http://www.8theme.com/download-plugins/ ,
  enter your purchase code of the theme to get the plugins.

  Regards,
  Robert Hall.

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  guillermo

  Participant

  June 30, 2015 8:46 am

  We can’t update the whole theme because we have done many changes to the original one, can you guide us on which files can be creating this problem to update them? Thanks!

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  Eva Kemp

  Support staff

  June 30, 2015 8:49 am

  Hello,

  Please create child theme http://codex.wordpress.org/Child_Themes and copy all modified files into there. After that you can update the theme. Don’t forget to create a back up of your site before update.

  Regards,
  Eva Kemp.

  #72312 copied to clipboard

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  guillermo

  Participant

  June 30, 2015 9:03 am

  Thanks!

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  Robert Hall

  Support staff

  June 30, 2015 9:30 am

  Hello,

  You’re welcome!

  Regards,
  Robert Hall.

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