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Can't scroll the site on a tablet - by antfantastic

This topic has 6 replies, 3 voices, and was last updated 8 years, 10 months ago ago by Eva Kemp

  • Avatar: antfantastic
    antfantastic
    Participant
    June 27, 2015 at 11:01

    Just testing my site http://www.kandacare.com it scrolls on a laptop (windows) and smart phone (android) but not on a tablet (android/chrome), you can see the page loading with the scroll then just as it finished loading the scroll disappears.

    Please, contact administrator
    for this information.
    #71997 Copied Theme version: classico v1.2 WooCommerce version: 2.3.11
    5 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    June 27, 2015 at 12:12

    Hello,

    I’ve checked your site with tablet and scroll is showing and working:
    http://box.everhelper.me/attachment/168674-8h2zlvPGkmut5ela/screen.jpeg

    Are you getting this issue on other mobile devices?

    Regards,
    Eva Kemp.

    #72004 Copied
    Avatar: antfantastic
    antfantastic
    Participant
    June 27, 2015 at 13:03

    Thanks for looking, I will check on other devices.

    #72005 Copied
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    June 29, 2015 at 08:00

    Hello,

    Ok, we’re looking forward to your reply.

    Best regards,
    Jack Richardson.

    #72063 Copied
    Avatar: antfantastic
    antfantastic
    Participant
    June 29, 2015 at 23:29

    Problem at my end! sorry to bother you.

    #72271 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    June 30, 2015 at 08:31

    Hello,

    We’re glad the issue has been resolved.
    Have a nice day.

    Regards,
    Eva Kemp.

    #72302 Copied
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