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Responsive problem - by thomaspizzinga - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

thomaspizzinga

Participant

May 20, 2015 at 21:56

Hi,

I have a problem when i open my site from a mobile.

I can navigate trough the category with the main menu but when i’m inside a category i can’t select a different category because the menu doesn’t work.

i’ll attach a screenshot so you can understand wich part of the site is.

could you help me please?
Best
Thomas

Please, contact administrator
for this information.

#65092 Copied Theme version: WOOPRESS 1.5 WooCommerce version: 2.3.9

9 Answers
Eva Kemp

Support staff

May 20, 2015 at 22:30
Hello,

Please add this code in custom.css file:
```
@media (max-width: 480px) {.content.main-products-loop.col-md-9 {
  display: table !important;
}}
```
How to create custom.css you can watch in this tutorial (it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.
#65100 Copied
thomaspizzinga

Participant

May 20, 2015 at 22:45

Hi Eva,

Thank you for you quickly response but now i have another problem with the site.

I’m not be able to navigate trough the category.. every page said 404 page not found.. i have checked all the link in the menu but i don’t understand what’s happened..

could you help me please?
Thomas

Please, contact administrator
for this information.

#65103 Copied Theme version: WOOPRESS 1.5 WooCommerce version: 2.3.9

Eva Kemp

Support staff

May 20, 2015 at 23:00

Hello,

I’ve just checked product categories and haven’t seen any errors. They are shown fine.
Please clear browser cache and check again or check in another browser.

Thank you.
Regards,
Eva Kemp.

#65107 Copied

thomaspizzinga

Participant

May 21, 2015 at 22:31

Hi Eva,

I cleared browser cache but i’m can’t see the single product page, and in the english version e see just 3 product categories

i don’t understand why.

could you help me.
Thanks
Thomas

Please, contact administrator
for this information.

#65405 Copied Theme version: WOOPRESS 1.5 WooCommerce version: 2.3.9

Eva Kemp

Support staff

May 22, 2015 at 09:28

Hello,

In English you see only 3 categories because you didn’t mark products with other categories in English version:
https://s3.amazonaws.com/fvd-data/notes/168674/1432283064-LSRxGZ/screen.png
As you can see from the screenshot there are 0 products for many categories and to make them visible you need mark other products with those categories.

I’ve resaved permalinks settings. Please clear browser cache and check single product page now.

Regards,
Eva Kemp.

#65464 Copied

Nikita

Participant

July 7, 2015 at 17:58

After update my site open 404 in all categories.
I found same problems in forum support but no solutions
Please help:(

#73755 Copied Theme version: latest 2-8-1 WooCommerce version: 2.3.11

Eva Kemp

Support staff

July 8, 2015 at 11:27

Hello,

I’ve checked one of the categories and it’s working fine:
http://storage2.static.itmages.com/i/15/0708/h_1436351136_1172209_91e1ab89ee.png

Please clear browser cache and check once more.

Regards,
Eva Kemp.

#73892 Copied

Nikita

Participant

July 8, 2015 at 11:34

yeap, we solved this problem changing permalinks options from CATEGORY to CATEGORY_CAT

But the question is why updating theme or woo changed the permalink structure.
I used redirection plugin to help google find my categories.

#73895 Copied

Eva Kemp

Support staff

July 8, 2015 at 11:52

Hello,

Those permalinks settings are related to Woocommerce configuration and you have to re-save Woocommerce permalinks after the plugin update.

Regards,
Eva Kemp.

#73902 Copied
Tagged: problem, responsive, solution, templates, woocommerce, wordpress
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