Error when Adding to cart - by sirlothos

3 replies3 participantsUpdated by Eva Kemp

  • Avatar: sirlothos
    sirlothos
    Participant

    Hi Eva,
    I found another bug today that is preventing my site from making sales.

    When I click on a product, then inside the product detail page, I click on “Add to Cart”(anadir a carrito) I get the following dialog message.

    “Error with ajax
    CONTINUE SHOPPING”

    Can you please tell me how to fix this issue?
    It’s affecting sales.

    Thank you!

    Please, contact administrator
    for this information.

    3 Answers

    Avatar: stan
    Stan Russell
    Participant

    Hello,

    please navigate to Theme options > Single product page > Ajax “Add To Cart” > disable and let us know if it helps.

    Regards,
    Stan Russell.

    Avatar: sirlothos
    sirlothos
    Participant

    Well Now the site is giving me this error after removing the ajax feature. I cannot longer access the site or the Admin site. Please HELP!!
    http://www.mhoebius.com.ar/

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at webmaster@mhoebius.com.ar to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Avatar: Eva
    Eva Kemp
    Participant

    Hello,

    “Internal Server Error” is related to server configuration and you need ask your hosting support regarding this.
    As I see now your site is working.
    Please clear your browser cache and check.

    Regards,
    Eva Kemp.

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