Return to previous page

Error when Adding to cart - by sirlothos

This topic has 4 replies, 3 voices, and was last updated 8 years, 9 months ago ago by Eva Kemp

sirlothos

Participant

July 6, 2015 at 20:36

Hi Eva,
I found another bug today that is preventing my site from making sales.

When I click on a product, then inside the product detail page, I click on “Add to Cart”(anadir a carrito) I get the following dialog message.

“Error with ajax
CONTINUE SHOPPING”

Can you please tell me how to fix this issue?
It’s affecting sales.

Thank you!

Please, contact administrator
for this information.

#73512 Copied

3 Answers

Stan Russell

Participant

July 7, 2015 at 08:09

Hello,

please navigate to Theme options > Single product page > Ajax “Add To Cart” > disable and let us know if it helps.

Regards,
Stan Russell.

#73571 Copied

sirlothos

Participant

July 7, 2015 at 16:54

Well Now the site is giving me this error after removing the ajax feature. I cannot longer access the site or the Admin site. Please HELP!!
http://www.mhoebius.com.ar/

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@mhoebius.com.ar to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

#73740 Copied

Eva Kemp

Support staff

July 8, 2015 at 11:55

Hello,

“Internal Server Error” is related to server configuration and you need ask your hosting support regarding this.
As I see now your site is working.
Please clear your browser cache and check.

Regards,
Eva Kemp.

#73904 Copied
Viewing 4 results - 1 through 4 (of 4 total)