Forum Replies Created

Viewing 30 posts - 11,011 through 11,040 (of 31,382 total)
1 2 3 … 367 368 369 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 10:05

    Hello,

    I’ve installed Ultimate VC Addons plugin (which is required for the theme), but there is an error in the site:
    “Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 8192 bytes)”

    You need ask your hosting provider to increase memory_limit value. After that set background image in the row settings http://storage4.static.itmages.com/i/15/0914/h_1442221513_1956602_cc782ea90b.png .

    Regards,
    Eva Kemp.

    #86564 Copied In reply to: Updating Theme
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 09:56

    Hello,

    As I see quantity option is present. Please view the screenshot:
    http://storage2.static.itmages.com/i/15/0914/h_1442220951_6668584_ecf20cfc00.png

    Regards,
    Eva Kemp.

    #86562 Copied In reply to: Quantity filed in shop
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 09:54

    Hello,

    You should refer to Woocommerce support as Checkout page is configured by their team.

    Regards,
    Eva Kemp.

    #86561 Copied In reply to: Vat Number/ Fiscal Code Field
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 09:53

    Hello,

    Please ask your hosting provider to increase value for post_max_size function to 40M.
    After that try to import the file.

    Thank you.

    Regards,
    Eva Kemp.

    #86560 Copied In reply to: Import ess_grid.json shows Ajax Error!!!
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 09:48

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #86559 Copied In reply to: Full browser width content in the page using visual composer
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 09:46

    Hello,

    I’ve enabled Wishlist in wp-admin panel > YIT Plugins. Check your site now.
    If you don’t want to use this plugin, just disable it in Plugins section of wp-admin panel.

    Regards,
    Eva Kemp.

    #86557 Copied In reply to: Trouble installing theme versions
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 09:26

    Hello,

    You need edit the file wp-content/themes/woopress/headers/header-structure-*.php (select file depending on what header type you use.)

    Regards,
    Eva Kemp.

    #86553 Copied In reply to: Cart Widget – Modify Content
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 09:23

    Hello @lrockwood,

    We can’t access your site now getting the error “Internal Server Error”. Please check it with your hosting provider.

    Regards,
    Eva Kemp.

    #86552 Copied In reply to: Demo content not importing
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:58

    Hello,

    The issue has been fixed.
    Please check VC elements now.

    Regards,
    Eva Kemp.

    #86544 Copied In reply to: Single Image Item in Visual Composer not saving image
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:51

    Hello,

    Default languages and currency icons are set only to show that the theme is compatible with WPML, no links were added to them. To make your site multilingual you need use WPML plugin http://wpml.org/
    https://wpml.org/documentation/related-projects/woocommerce-multilingual/multi-currency-support-woocommerce/ .

    Regards,
    Eva Kemp.

    #86534 Copied In reply to: translation problem
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:45

    Hello @Jens,

    Glad to hear it.

    If there are any questions let us know.

    Regards,
    Eva Kemp.

    #86532 Copied In reply to: Newsletter
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:44

    Hello @kaha,

    Please provide us with FTP credentials.
    Did you make any changes in the theme files?
    Also please update Woocommerce plugin.

    Regards,
    Eva Kemp.

    #86531 Copied In reply to: Classico – Visual Composer testimonials widget doesn't work
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:37

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    #86528 Copied In reply to: Product Page (Individual) Issue
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:37

    Hello,

    Sorry, but we can’t recommend you such plugins as we didn’t test them with the theme. You have to search plugin yourself.

    Please take our apologies for inconveniences.

    Regards,
    Eva Kemp.

    #86526 Copied In reply to: Register Page
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:27

    Hello,

    As I see prefooter is working fine:
    http://storage3.static.itmages.com/i/15/0914/h_1442215592_6393514_bc515754d1.png

    Please try to check it in another browser.

    Regards,
    Eva Kemp.

    #86522 Copied In reply to: Twitter
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:25

    Hello,

    I’ve added this code in Custom CSS for mobile:

    .checkout .col-lg-5.col-md-5 {
   display: inline-block !important;
}

    Please check the page now.

    Regards,
    Eva Kemp.

    #86521 Copied In reply to: Mobile Checkout Page
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:17

    Hello,

    Unfortunately there is no such possibility. Sorry.

    Regards,
    Eva Kemp.

    #86519 Copied In reply to: Foot and Pre Footer on Pages
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:17

    Hello,

    Glad to hear it.

    You’re welcome.

    Regards,
    Eva Kemp.

    #86517 Copied In reply to: Sign In Page
    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 08:16

    Hello,

    You can try to use this code in Global Custom CSS, but images will be distorted:

    .product-category > a img {
    height: 265px;
    width: 265px !important;
}

    Regards,
    Eva Kemp.

    #86516 Copied In reply to: Product Images Width and Height
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:55

    Hello,

    Is username correct?
    We can’t log in:
    http://storage9.static.itmages.com/i/15/0911/h_1441986914_8483905_6459c88012.png

    Please check the credentials yourself.

    Regards,
    Eva Kemp.

    #86327 Copied In reply to: Single Image Item in Visual Composer not saving image
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:52

    Hello @duckonwater,

    You’re welcome.

    Regards,
    Eva Kemp.

    #86324 Copied In reply to: Cannot import theme version demo data
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:51

    Hello,

    Please give us access to wp-admin panel.

    Regards,
    Eva Kemp.

    #86322 Copied In reply to: Trouble installing theme versions
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:49

    Hello @dwayne,

    Please clarify your query concerning “STAY TUNED AND UP TO DATE! form”.
    Show a screenshot what you want to achieve.

    Regards,
    Eva Kemp.

    #86321 Copied In reply to: I want to install demo site
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:48

    Hello,

    You need recreate footer as described in the documentation:
    https://www.8theme.com/demo/docs/woopress/#!/0_footer

    Regards,
    Eva Kemp.

    #86320 Copied In reply to: How to modify info footer (logo company info) ?
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:47

    Hello,

    You set incorrect url in Appearance > Menus http://storage7.static.itmages.com/i/15/0911/h_1441986344_8706808_3d8be325b5.png .
    Please check attentively what url is set in our documentation screenshot https://www.8theme.com/demo/docs/woopress/assets/images/image_25.png, you must write your domain name url.

    Regards,
    Eva Kemp.

    #86319 Copied In reply to: one page navigation not working
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:39

    Hello,

    FTP credentials are incorrect.
    Please check them.

    Regards,
    Eva Kemp.

    #86316 Copied In reply to: Single Image Save Not Working
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:37

    Hello,

    Please try to add this code in .htaccess file of your site via FTP:

    <IfModule mod_headers.c>
   Header set Access-Control-Allow-Origin "*"
</IfModule>

    Regards,
    Eva Kemp.

    #86315 Copied In reply to: "Back To Top" button
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:35

    Hello @Boutik,

    1. I’ve added this code in Global Custom CSS:

    .aio-icon-description {
  white-space: pre-line;
}

    2. And this code:

    .icon_perso {
  background-color: #00c4b3;
}
.icon_perso .aio-icon-box, .wpb_column > .wpb_wrapper .icon_perso .aio-icon-component .aio-icon-box {
  background-color: transparent !important;
}

    Regards,
    Eva Kemp.

    #86313 Copied In reply to: Demo Data Won't Install
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:20

    Hello,

    You can edit that text in Woocommerce file wc-template-functions.php (line 1318) in the directory wp-content/plugins/woocommerce/includes.

    Regards,
    Eva Kemp.

    #86307 Copied In reply to: rename the button "place order"
    Avatar: Eva
    Eva Kemp
    Participant
    September 11, 2015 at 16:16

    Hello,

    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    #86305 Copied In reply to: Can't add to cart
  • 1 2 3 … 367 368 369 … 1,045 1,046 1,047
    Viewing 11,040 results - 11,011 through 11,040 (of 31,382 total)
Viewing 30 posts - 11,011 through 11,040 (of 31,382 total)
1 2 3 … 367 368 369 … 1,045 1,046 1,047

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