Trouble installing theme versions - by Mado

This topic has 11 replies, 4 voices, and was last updated 8 years, 7 months ago ago by Eva Kemp

  • Avatar: Mado
    Mado
    Participant
    September 9, 2015 at 12:48

    Hello, I have a problem setting up the theme version. In Import/Export page, when I click on “Install Version” over Coffee version, it reloads the page but then nothing change.

    10 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2015 at 13:38

    Hello,

    Please provide us with FTP credentials in private content.

    Best regards,
    Jack Richardson.

    Avatar: Mado
    Mado
    Participant
    September 9, 2015 at 13:47

    FTP

    Please, contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2015 at 13:50

    Hello,

    The issue should be fixed now.
    Please try to install template.

    Best regards,
    Jack Richardson.

    Avatar: Mado
    Mado
    Participant
    September 9, 2015 at 14:06

    Now it works! thank you. I can’t just see the revolution slider.

    Avatar: Robert Hall
    Robert Hall
    Support staff
    September 9, 2015 at 14:14

    Hello @Mado,

    Please navigate to Revolution Slider select your slider and click “Slideshow-auto” in slider option then resave settings.

    See screenshot: http://prntscr.com/8dwd4f

    Regards,
    Robert Hall.

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2015 at 14:14

    Hello,

    Go Revolution Slider > edit a slider (open slider settings) and click “SlideShow-Auto”, then resave the settings.
    After that check your slider.

    Best regards,
    Jack Richardson.

    Avatar: Mado
    Mado
    Participant
    September 11, 2015 at 16:37

    Hi, i was changing from theme options panel some product setting and now the home page is broken:
    http://www.pintelservicecaffe.it/

    I really did nothing particular.
    There are no javascript errors in console.

    Could you help me please?

    Avatar: Eva
    Eva Kemp
    Support staff
    September 11, 2015 at 16:51

    Hello,

    Please give us access to wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Mado
    Mado
    Participant
    September 11, 2015 at 17:23

    Credentials are in private content.

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    September 14, 2015 at 09:46

    Hello,

    I’ve enabled Wishlist in wp-admin panel > YIT Plugins. Check your site now.
    If you don’t want to use this plugin, just disable it in Plugins section of wp-admin panel.

    Regards,
    Eva Kemp.

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