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Viewing 30 posts - 10,981 through 11,010 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 13:43

    Hello,

    Could you please show a screenshot what you’d like to achieve and provide us with FTP/wp-admin panel credentials?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 13:38

    Hello,

    You can use Post Grid element in Visual Composer editor. Please try it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 13:36

    Hello,

    You need select “Swap” option in Theme Options > Products Page Layout > Product Image Hover, then go to Products section in wp-admin panel > edit a product and upload image in “Upload image for hover effect” field at the bottom of the page.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 13:31

    Hello @tydormi,

    Please specify what directory your site files are located in.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 13:04

    Hello,

    The problem was with file import.php. We sent it to your new email address.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 13:02

    Hello,

    You’ve been replied in the other topic.
    Please check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 13:02

    Hello @allen,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 13:01

    Hello,

    Please take our apologies for a delay.
    As you know there were days off and our staff didn’t work these days.
    Now you’ve been replied and we’re looking forward to your answer.

    Thank you for understanding.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:58

    Hello,

    Please don’t duplicate your queries.
    You’ve been asked for FTP password in the other topic, so please provide us with it.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:57

    Hello,

    You didn’t give us FTP password. Also please provide us with wp-admin panel credentials.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:55

    Hello,

    As I see your footer content is shown similarly on all pages.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:49

    Hello,

    Please provide us with FTP and wp-admin panel credentials in Private Content.
    Did you make any changes in the theme files?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:47

    Hello,

    As I see your site is displayed properly:
    http://storage3.static.itmages.com/i/15/0914/h_1442231217_9230978_67f6fd1fb4.png

    Please show a screenshot of a problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:45

    Hello,

    You can use Envato Toolkit plugin. Please read this article:
    http://premium.wpmudev.org/blog/how-to-update-themeforest-themes-with-the-envato-wordpress-toolkit/

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:40

    Hello,

    Please try to import demo content now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:31

    Hello,

    1. Sorry, but I don’t see any issues with search icon or drop down icons:
    http://storage8.static.itmages.com/i/15/0914/h_1442230248_3364635_2f2c975d1b.png

    2. I’ve commented the code in parent style.css and now slider arrows are shown fine. We’ll fix this issue in the next theme update too.

    .rev_slider_wrapper .tparrows {
      background-image: none;
      width: 45px;
      height: 45px;
      background-color: transparent;
      border-radius: 100%;
      border: 2px solid #fff;
      text-align: center;
      font-size: 0;
      font-style: normal;
      text-indent: 0;
      opacity: 0;
      -webkit-transition: all 0.3s ease-in-out;
      -moz-transition: all 0.3s ease-in-out;
      -ms-transition: all 0.3s ease-in-out;
      -o-transition: all 0.3s ease-in-out;
      transition: all 0.3s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:before {
      font-family: FontAwesome;
      font-size: 30px;
      position: absolute;
      color: #fff;
      line-height: 41px;
      display: block;
      width: 100%;
      height: 100%;
      -webkit-transition: all 0.2s ease-in-out;
      -moz-transition: all 0.2s ease-in-out;
      -ms-transition: all 0.2s ease-in-out;
      -o-transition: all 0.2s ease-in-out;
      transition: all 0.2s ease-in-out;
    }
    .rev_slider_wrapper .tparrows:hover {
      background-color: #fff !important;
      opacity: 1;
    }
    .rev_slider_wrapper .tparrows:hover:before {
      color: #252525 !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default {
      left: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-leftarrow.default:before {
      content: "\f104";
      left: -1px;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default {
      right: -40px !important;
      top: 50% !important;
    }
    .rev_slider_wrapper .tparrows.tp-rightarrow.default:before {
      content: "\f105";
      right: -1px;
    }
    .rev_slider_wrapper:hover .tparrows {
      opacity: 1;
    }
    .rev_slider_wrapper:hover .tp-leftarrow.default {
      left: 40px !important;
    }
    .rev_slider_wrapper:hover .tp-rightarrow.default {
      right: 40px !important;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:24

    Hello,

    I’ve imported slider for you.
    Please check home page now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:17

    Hello,

    Sorry for a delay.

    As I see you changed the content of single product page.
    Did you resolve the issue?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:14

    Hello,

    Sorry for a delay.
    I’ve clicked “Slideshow-Auto” in Revolution Slider settings and enabled Wishlist in YIT Plugins section. Check your site now.
    If you want to disable Wishlist you need deactivate it in Plugins section of wp-admin panel.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:10

    Hello,

    You need set “Royal Landing” as a front page in Settings > Reading.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 12:10

    Hello,

    I’ve imported slider. Please check home page now.
    Sorry, but I don’t see the error “Fatal error: Cannot use object of type WP_Error”. Could you please show a screenshot?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 11:53

    Hello @Shapepress,

    Actually demo data are installed from our site http://www.8theme.com.
    What did you mean saying “which url is the theme connecting too”?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 11:47

    Hello,

    Have you made any changes in the theme files?
    Is there any Firewall on a server where you host your site?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 11:39

    Hello,

    I’ve checked Cart page and it’s working fine. Products are added successfully and cart widget is refreshed.

    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 11:34

    Hello,

    Please look at the screenshot:
    http://storage4.static.itmages.com/i/15/0914/h_1442226827_2587097_90f40f1b22.png
    You need open “Chat Console” to customize it.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 10:55

    Hello,

    1. Your original images are too small – 47px × 17px.
    You can add this code in custom.css, but brand images will be distorted:

    .et-brand img {
        width: 100%;
    }

    You need upload images in high resolution.

    2. Could you please clarify where in wp-admin panel you added that custom tab?

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 10:28

    Hello,

    Unfortunately there is no such option.
    You can increase logo size using this code in child style.css:

    @media (max-width:480px){.header-logo img {
        max-width: 270px !important;
        width: 240px;
        margin-left: -50px !important;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 10:23

    Hello,

    You can use this code in custom.css:

    .payment_methods li label img {
        max-width: 340px;
        width: 200px;
        height: 50px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 10:20

    Hello,

    You can refer to this article http://www.wpmayor.com/how-to-remove-the-billing-details-from-woocommerce-checkout/ , but use the code:

    add_filter( 'woocommerce_checkout_fields' , 'custom_override_checkout_fields' );
     
    function custom_override_checkout_fields( $fields ) {
    unset($fields['billing']['billing_company']);
    unset($fields['billing']['billing_address_2']);
    
    return $fields;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    September 14, 2015 at 10:17

    Hello,

    Please use this css code:

    .languages-area #lang_sel_click li, .languages-area #lang_sel_click ul ul {
       width: 100px !important;
    }
    .languages-area #lang_sel_click img.iclflag {
       top: -1px;
    }
    .languages-area .widget_icl_lang_sel_widget {
        padding-top: 0px;
        margin-top: -3px;
    }
    #lang_sel_click a {
       background-color: transparent !important;
    }
    #lang_sel_click a:hover {
       background-color: white !important;
    }

    Regards,
    Eva Kemp.

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Viewing 30 posts - 10,981 through 11,010 (of 31,382 total)
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