Forum Replies Created

Viewing 30 posts - 7,711 through 7,740 (of 31,382 total)
1 2 3 … 257 258 259 … 1,045 1,046 1,047
  • Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 19:13

    Hello,

    I’ve added this code in child style.css file:

    #default_products_page_container .page-description {
    display: block !important;
}

    Now product page banner is shown.

    Drop down sections are shown on Checkout page:
    http://storage1.static.itmages.com/i/15/1217/h_1450375968_1773534_591044188f.png
    http://storage5.static.itmages.com/i/15/1217/h_1450376013_3683043_db5fdf1b2b.png

    Please clear browser cache and check again.

    Regards,
    Eva Kemp.

    #104826 Copied In reply to: Sliders on Main Page and Product Page Banner not working
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 19:05

    Hello,

    Add this code in Theme Options > Custom CSS > Global Custom CSS:

    .products-tabs .wpb_tabs_nav li a, .widgettitle, .product-categories > li > ul.children li > a, a {
   font-family: "Raleway" !important;
}

    Change the font to the one you need.

    Regards,
    Eva Kemp.

    #104823 Copied In reply to: Changing Raleway font
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 19:01

    Hello,

    On mobiles the arrows will be shown only if you tap quantity box.

    Regards,
    Eva Kemp.

    #104822 Copied In reply to: Regarding to Product Page
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 18:58

    Hello,

    After enabling debug mode in wp-config.php file I’ve found the error:
    Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/anabolics/public_html/new/wp-includes/wp-db.php on line 1518

    You need contact your hosting provider concerning this issue.
    Also you can refer to these articles:
    http://www.bestwebframeworks.com/tutorials/php/36/solve-mysql-extension-is-deprecated–will-be-removed-in-the-future-of-php/
    http://stackoverflow.com/questions/21797118/deprecated-mysql-connect

    Regards,
    Eva Kemp.

    #104821 Copied In reply to: Custom content for all products in theme options
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 18:54

    Hello,

    Please clarify for what elements exactly you want to change the font.

    Regards,
    Eva Kemp.

    #104819 Copied In reply to: Changing Raleway font
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 18:52

    Hello,

    Edit row settings in Visual Composer editor and select “Stretch row” in General tab.

    Regards,
    Eva Kemp.

    #104817 Copied In reply to: full width background
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 17:21

    Hello,

    In this case you need create subcategories under “Lace Wigs” parent category and select “Show subcategories” in Woocommerce > Settings > Products > Display > Default Category Display.

    Regards,
    Eva Kemp.

    #104806 Copied In reply to: Categories
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 17:17

    Hello @Bim,

    You’re welcome.

    Regards,
    Eva Kemp.

    #104803 Copied In reply to: Theme Options Menu
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 16:19

    Hello,

    Product categories aren’t displayed because no products are assigned to the categories http://storage6.static.itmages.com/i/15/1217/h_1450365529_5462394_3bc4bdf3ce.png in Products > Categories section.
    Mark products with categories and then widget should work properly.

    Regards,
    Eva Kemp.

    #104792 Copied In reply to: Product Categories with error after upgrade to wordpress 4.4
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 16:12

    Hello @Bim,

    Please update the theme to 2.5.1 version where the issue with Theme Options is fixed.

    Thank you.

    Regards,
    Eva Kemp.

    #104789 Copied In reply to: Theme Options Menu
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 16:07

    Hello,

    I’ve added background image successfully http://storage4.static.itmages.com/i/15/1217/h_1450364462_5248301_d3b06934b4.png and it’s shown on Test page: http://storage9.static.itmages.com/i/15/1217/h_1450364523_8187999_76d34e40ee.png

    A. To edit footer content go to wp-admin panel > Static Blocks > edit “Footer-Furniture” block.

    B. The links are added in the same static block.

    C. To create newsletter you need use MailChimp plugin https://wordpress.org/plugins/mailchimp-for-wp/ and use its shortcode in text editor to display the form.

    Autoreply feature isn’t included in the theme. You may check MailChimp settings.

    Sorry but you have to search for promotion plugins yourself as we didn’t test any with the theme and can’t recommend you anything.

    Regards,
    Eva Kemp.

    #104787 Copied In reply to: Regaridng Landing Page
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 15:50

    Hello,

    To check this issue we need access to FTP account and wp-admin panel.
    So please provide us with the needed credentials.

    Thank you.

    Regards,
    Eva Kemp.

    #104780 Copied In reply to: Parse Error on install
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 14:47

    Hello,

    1. You need edit the file wp-content/themes/woopress/framework/shortcodes.php (find the section “! Share This Product” in line 1918), to change links you need edit the code, for example for Twitter <a href="https://twitter.com/share?url='.$permalink.'&text='.$post_title.'" class="'.$tooltip_class.'" title="'.__('Twitter', ETHEME_DOMAIN).'" target="_blank"> and replace https://twitter.com/share?url='.$permalink.'&text='.$post_title.' with a link to your Twitter account.

    4. To remove unwanted icons you comment the code for icons in the same file shortcodes.php.

    5. You need add your code for desired icons in shortcodes.php file.

    6. To change background color for top bar where social icons are displayed use this code in Theme Options > Custom CSS > Global Custom CSS:

    .header-type-17 .header-top {
    background-color: black;
}

    To change background color for top bar where Sign In link is, you need use this code:

    .top-bar {
    background-color: red;
}

    Write your color values.

    7. Do you want to change font color for tab bar or menu items?

    Regards,
    Eva Kemp.

    #104760 Copied In reply to: Social Media Icons – header #7
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 14:36

    Hello,

    Please check error logs on a server to find the reason of the problem.
    Are you using shared server or VPS?
    You may move your site to another server, more powerful.

    Regards,
    Eva Kemp.

    #104759 Copied In reply to: Very slow site, especiallyin the wp-admin site
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 14:13

    Hello,

    It seems that there is a problem with your browser, you need to check if it allows to save cookie files.
    Could you please show a screenshot where you see popup content in Google description?

    Thank you.

    Regards,
    Eva Kemp.

    #104754 Copied In reply to: Promo Popup
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 14:04

    Hello @Royalty,

    Please provide us with FTP and wp-admin panel credentials in Private Content.

    Regards,
    Eva Kemp.

    #104752 Copied In reply to: Missing alt tag on Swap Images
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 13:17

    Hello,

    You need add some widgets to “Shop Sidebar” area in Appearance > Widgets.

    Regards,
    Eva Kemp.

    #104748 Copied In reply to: Show Filter
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 11:38

    Hello,

    The issue was related to Ultimate VC Addons plugin.
    We’ll forward the problem to our senior support for further investigation.

    Regards,
    Eva Kemp.

    #104734 Copied In reply to: Footer not displaying right in blog page
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 11:36

    Hello,

    As I see footer is shown fine:
    http://storage7.static.itmages.com/i/15/1217/h_1450348574_9066570_02dce08b05.png

    Please clarify the issue with more details.

    Regards,
    Eva Kemp.

    #104733 Copied In reply to: Footer Content
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 11:23

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    #104732 Copied In reply to: Trying to run popup button in slider home
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 11:14

    Hello,

    Please remove the code in child functions.php file:
    function woocommerce_upsell_display( $posts_per_page = 4, $columns = 4, $orderby = 'rand' ) { woocommerce_get_template( 'single-product/up-sells.php', array( 'posts_per_page' => $posts_per_page, 'orderby' => $orderby, 'columns' => $columns ) ); }

    It would be better if you create FTP account for us to be able to make changes in the files.

    Thank you.

    Regards,
    Eva Kemp.

    #104731 Copied In reply to: Fixed Menu not vertically aligned
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 10:51

    Hello,

    The problem is related to Permalinks settings. When you switch to default permalinks the tags will work fine.
    You may try the solution from the article you provided.

    Regards,
    Eva Kemp.

    #104726 Copied In reply to: Tags lead to a 404
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 10:37

    Hello,

    Please try to disable 3rd-party plugins and check Cart page after that.

    Regards,
    Eva Kemp.

    #104724 Copied In reply to: Non-Registered User cant add product
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 10:31

    Hello,

    I’ve added this code in Global Custom CSS:

    .uavc-icons, .wpb_column .wpb_wrapper .uavc-icons {
    display: block;
    margin-bottom: 15px;
    line-height: 1;
}
.aio-tooltip {
    display: inline-block;
    text-align: center;
    width: auto;
    max-width: 100%;
}
.aio-icon, .vc_row .aio-icon {
    height: 2em;
    width: 2em;
    line-height: 2em;
    box-sizing: content-box !important;
}

    and set background color in VC settings http://storage1.static.itmages.com/i/15/1217/h_1450344699_6914639_66dd9ca2b5.png .

    Please clear browser cache and check Blog page now.

    Regards,
    Eva Kemp.

    #104721 Copied In reply to: Footer not displaying right in blog page
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 09:09

    Hello,

    On our testing site such issue doesn’t appear.
    May we reupload theme files?
    Please provide us with FTP credentials.

    Regards,
    Eva Kemp.

    #104712 Copied In reply to: Can't remove item from cart (Victoria variant)
    Avatar: Eva
    Eva Kemp
    Participant
    December 17, 2015 at 08:57

    Hello,

    You can download the theme on ThemeForest site http://themeforest.net/item/classico-responsive-woocommerce-wordpress-theme/11024192 , log in with your Envato Account credentials.

    Regards,
    Eva Kemp.

    #104710 Copied In reply to: Scrollbar not loading on initial load
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 20:00

    Hello,

    As I see the “Add to Cart” button is aligned:
    http://storage3.static.itmages.com/i/15/1216/h_1450292384_1992204_7ff9eade30.png

    So, seems the problem is with caching on your server.

    Try to clear browser cache and check again.

    Regards,
    Eva Kemp.

    #104655 Copied In reply to: Problems with visual composer, ajax and add to cart aligns
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 19:57

    Hello,

    Please provide us with FTP credentials and specify what sizes for single product image you want to set.

    Regards,
    Eva Kemp.

    #104654 Copied In reply to: Product Size Issue
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 19:56

    Hello,

    Sorry, but 502 error is related to server configuration, not to the theme.
    Also as you can see the file wp-content/plugins/woocommerce/templates/checkout/payment-method.php is related to Woocommerce plugin.

    You have to investigate this issue with your hosting provider or move to another server.

    Regards,
    Eva Kemp.

    #104653 Copied In reply to: 502 Error on Cart & Checkout Pages
    Avatar: Eva
    Eva Kemp
    Participant
    December 16, 2015 at 19:52

    Hello,

    The problem was caused by the plugin “Easy FancyBox”. I’ve disabled it.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    #104651 Copied In reply to: Woocommerce Product Categories and sidebar not working
  • 1 2 3 … 257 258 259 … 1,045 1,046 1,047
    Viewing 7,740 results - 7,711 through 7,740 (of 31,382 total)
Viewing 30 posts - 7,711 through 7,740 (of 31,382 total)
1 2 3 … 257 258 259 … 1,045 1,046 1,047

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