Custom content for all products in theme options

This topic has 8 replies, 2 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

  • Avatar: accioweb
    accioweb
    Participant
    December 8, 2015 at 20:33

    I am trying to put contents in theme options/single product page/custom tab but it doesn’t want to stay. When I am saving it is getting erased.

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    December 8, 2015 at 20:57

    Hello,

    I’ve increased memory_limit value in wp-config.php file and added custom tab content successfully.
    Please check it.

    Regards,
    Eva Kemp.

    Avatar: accioweb
    accioweb
    Participant
    December 16, 2015 at 18:17

    hey eva.

    Again after the update, I could not update the custom tab in theme options. I tried increasing the memory limit in wp-config but it’s still not updating.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 16, 2015 at 19:24

    Hello,

    May we reupload the theme files?
    Please create a back up of the site including database.

    Regards,
    Eva Kemp.

    Avatar: accioweb
    accioweb
    Participant
    December 17, 2015 at 16:22

    okay I have created back up. please reupload.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 17, 2015 at 18:58

    Hello,

    After enabling debug mode in wp-config.php file I’ve found the error:
    Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /home/anabolics/public_html/new/wp-includes/wp-db.php on line 1518

    You need contact your hosting provider concerning this issue.
    Also you can refer to these articles:
    http://www.bestwebframeworks.com/tutorials/php/36/solve-mysql-extension-is-deprecated–will-be-removed-in-the-future-of-php/
    http://stackoverflow.com/questions/21797118/deprecated-mysql-connect

    Regards,
    Eva Kemp.

    Avatar: accioweb
    accioweb
    Participant
    December 17, 2015 at 19:37

    what? I am always having this issue with this theme and always have to start from the beginning.

    Avatar: Eva
    Eva Kemp
    Support staff
    December 18, 2015 at 11:32

    Hello,

    Please contact your hosting provider concerning mysql error.
    After that let us know the result.

    Thank you.

    Regards,
    Eva Kemp.

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