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Woocommerce Product Categories and sidebar not working

This topic has 9 replies, 3 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

dvcrentalstore

Participant

December 15, 2015 at 16:12

I’m having trouble getting the product categories to populate from when I select it in the visual composer. Also, I have the sidebar settings for single products and categories page but it’s not displaying.

#104401 Copied

8 Answers

Eva Kemp

Support staff

December 15, 2015 at 18:37

Hello,

Please show a page where product categories aren’t displayed.
As I see no widgets are added into “Single Product page Sidebar” area in Appearance > Widgets. Add some widgets to show sidebar on single product pages.

Regards,
Eva Kemp.

#104428 Copied

dvcrentalstore

Participant

December 16, 2015 at 00:08

Thank you for your reply. That worked! I do have another question, unrelated, so please let me know if I need to make another thread. On the share functionality for Pinterest and Facebook. It’s saying it was having trouble loading.

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Jack Richardson

Support staff

December 16, 2015 at 12:37

Hello,

Have you made any changes in the theme files?
Please provide us with FTP credentials.

Best regards,
Jack Richardson.

#104537 Copied

dvcrentalstore

Participant

December 16, 2015 at 16:47

I did update the style.css file, just changing color codes. Nothing outside of the that. I am also trying to figure out how to update the theme since you guys have come out with a couple of updates since I just bought this a couple weeks.

Thank you for all your help. FTP credentials are below

Please, contact administrator
for this information.

#104616 Copied

dvcrentalstore

Participant

December 16, 2015 at 16:52

I did just back up the site as well. So please feel free to make changes as needed.

Thanks,

#104617 Copied

Eva Kemp

Support staff

December 16, 2015 at 19:14

Hello,

FTP credentials are incorrect.
Please check them.

Regards,
Eva Kemp.

#104646 Copied

dvcrentalstore

Participant

December 16, 2015 at 19:17

I pasted the wrong pass below is correct. My apology

Please, contact administrator
for this information.

#104647 Copied

Eva Kemp

Support staff

December 16, 2015 at 19:52

Hello,

The problem was caused by the plugin “Easy FancyBox”. I’ve disabled it.
Please clear browser cache and check.

Regards,
Eva Kemp.

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