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Theme Options Menu - by peewee2016 - on WordPress WooCommerce support

This topic has 12 replies, 5 voices, and was last updated 8 years, 4 months ago ago by Eva Kemp

peewee2016

Participant

December 14, 2015 at 22:40

Hi,

I have installed the theme and had issues with the plugins not installing automatically so i uploaded them manually and that worked but i have an issue that the Theme Options page doesn’t work.

the general and colour scheme tabs work but when i click the others i just get a blank page.

Regards

Peter

Please, contact administrator
for this information.

#104243 Copied

11 Answers

Robert Hall

Support staff

December 15, 2015 at 08:38

Hello,

Please provide us with FTP credentials in Private Content and we’ll try to reupload theme.
Also please make full backup of the site.

Regards,
Robert Hall.

#104268 Copied

peewee2016

Participant

December 15, 2015 at 10:37

Hi

Details added in private content

Please, contact administrator
for this information.

#104309 Copied

Robert Hall

Support staff

December 15, 2015 at 10:47

Hello,

I’ve reuploaded ot-functions-option-types.php file in wp-content/themes/woopress/option-tree/includes. Please check Theme Options now.

Regards,
Robert Hall.

#104315 Copied

peewee2016

Participant

December 15, 2015 at 19:05

Hi

Thats working now 🙂

another question I’m struggling to edit the footer on the homepage, the footer is how i want it on all other pages bar the homepage.

#104440 Copied

Stan Russell

Participant

December 16, 2015 at 08:03

Hello peewee2016,

unfortunately your request is a bit unclear for us. Please specify it with more details.

Regards,
Stan Russell.

#104473 Copied

Bim

Participant

December 17, 2015 at 15:34

Hell.

Same problem here, jsut clean installation and theme options fails, not full display.
Uploaded again ot-functions-option-types.php file and nothing new, same issue.

Data access on private.

Please, contact administrator
for this information.

#104768 Copied Theme version: 2.5 WooCommerce version: 2.4.12

Robert Hall

Support staff

December 17, 2015 at 15:39

Hello @Bim,

Your credentials aren’t correct. Please check them.

Regards,
Robert Hall.

#104772 Copied

Bim

Participant

December 17, 2015 at 15:57

Send new ones.

Cheers

Please, contact administrator
for this information.

#104784 Copied

Eva Kemp

Support staff

December 17, 2015 at 16:12

Hello @Bim,

Please update the theme to 2.5.1 version where the issue with Theme Options is fixed.

Thank you.

Regards,
Eva Kemp.

#104789 Copied

Bim

Participant

December 17, 2015 at 16:47

Thanks a lot, working now updatinf theme to 2.5.1

Cheers

#104798 Copied

Eva Kemp

Support staff

December 17, 2015 at 17:17

Hello @Bim,

You’re welcome.

Regards,
Eva Kemp.

#104803 Copied
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