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Viewing 30 posts - 4,051 through 4,080 (of 31,382 total)
  • Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:29

    Hello,

    Go to Theme Options > Header and disable Sign In/Register links.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:28

    Hello,

    Please provide FTP and WP Dashboard credentials in private content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:27

    Hello,

    You need contact your hosting provider support and ask them to increase memory_limit value.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:25

    Hello,

    I’ve set Slide Layout to “Auto” and enabled Auto Responsive option for buttons in slides editor:
    http://storage7.static.itmages.com/i/16/0509/h_1462800253_5339158_30687cf997.jpeg .
    Please check the slider now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:12

    Hello,

    You need edit the file woosearchform.php.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:11

    Hello,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:08

    Hello,

    We’re glad you’ve found the solution.

    Have a nice day.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:06

    Hello,

    Please update the theme to the latest version and Woocommerce as well.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:05

    Hello,

    Add this code in custom.css:

    @media (max-width: 480px) {.rev_slider_wrapper {
       margin-top: 30px !important;
    }}

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:03

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:02

    Hello,

    Yes, you can rename file versions in wp-content/themes/woopress/woocommerce directory.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 14:00

    Hello,

    Could you please clarify the issue with Cart page?
    Also provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 13:57

    Hello @Tom Gillesberg,

    Yes, our colleague was right.
    You don’t need to worry about those notices.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 13:56

    Hello,

    I’ve checked the menu and it’s clickable on all pages.
    Add this code in Theme Options > Custom CSS > Global Custom CSS to reduce breadcrumbs title:

    .page-heading.bc-type-2 .title {
      font-size: 18px;
    }

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 13:52

    Hello,

    As I see you’re still using deprecated Tabs element. Remove it and add a new one, save the page and other content will be shown in the backend editor.
    On our demo old theme version and old plugins versions are used, that’s why old styles are displayed. VC authors changed Tabs element in the recent version and its design was also modified, that’s why it looks differently now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 13:44

    Hello,

    Unfortunately I don’t see such issue.
    Please look at the screenshots:
    in Firefox http://storage9.static.itmages.com/i/16/0509/h_1462797797_6182981_a0ba6f2ec3.jpeg
    in Chrome http://storage2.static.itmages.com/i/16/0509/h_1462797852_7795216_8f63d86c23.jpeg

    Are you using the latest browsers versions?

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 13:42

    Hello,

    Sorry, but I can’t replicate the issue you described.
    Your site is working properly.
    Please describe with more details how to reproduce the problem.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 13:37

    Hello,

    I’ve disabled the option “Full page sections” in your home page editor and now header isn’t transparent.
    Please clear browser cache and check.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 12:55

    Hello,

    Please provide FTP and WP admin credentials in Private Content.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 12:54

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 12:53

    Hello,

    What is the WP password?
    Also provide FTP credentials.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 12:50

    Hello,

    To replace demo footer with yours you need disable it in Theme Options > General > Show footer demo blocks > Off. Then add “8theme – Static Block” widget in Appearance > Widgets > Footer 1 or Footer 2 area and select the block you created.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 10:47

    Hello,

    You’ve added padding values for 2 columns in Text editor http://storage9.static.itmages.com/i/16/0509/h_1462787158_9119319_5dd1ef7def.jpeg , but not for the first one. Remove them or add the same styling for the first column.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 9, 2016 at 09:45

    Hello,

    We’re glad you’ve found the solution.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2016 at 14:19

    Hello,

    I’ve added this code in .htaccess file:

    <IfModule mod_headers.c>
       Header set Access-Control-Allow-Origin "*"
    </IfModule>

    Clear browser cache/cookies and check the cart now.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2016 at 14:17

    Hello,

    To add products slider you need use Products element in Visual Composer editor and set “slider” as “Display Type”.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2016 at 13:42

    Hello,

    Please clarify what the page http://www.schools-ceilidh.com/null it is.
    As I see your site is working properly.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2016 at 09:49

    Hello,

    May we reupload theme files?
    Please make sure you have back up of the files and database.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2016 at 09:28

    Hello,

    Please provide us with FTP credentials for the test site.

    Regards,
    Eva Kemp.

    Avatar: Eva
    Eva Kemp
    Participant
    May 7, 2016 at 09:15

    Hello,

    You’re welcome.

    Regards,
    Eva Kemp.

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    Viewing 4,080 results - 4,051 through 4,080 (of 31,382 total)
Viewing 30 posts - 4,051 through 4,080 (of 31,382 total)
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