How create total width palette with visual composer

This topic has 20 replies, 3 voices, and was last updated 7 years, 10 months ago ago by Eva Kemp

  • Avatar: Webacto
    Webacto
    Participant
    May 4, 2016 at 12:13

    I need to create a 100% widht palette above the title like: Press and Testimonials, but I’m not able to enlarge this div.

    Which could be an alternative way?

    Thx
    Chiara

    Please, contact administrator
    for this information.
    19 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    May 4, 2016 at 12:18

    Hello,

    Sorry, but your query is unclear.
    Please show a screenshot what you want to achieve.

    Regards,
    Eva Kemp.

    Avatar: Webacto
    Webacto
    Participant
    May 5, 2016 at 16:21

    Hello Eva,

    please have a look at the red Workshop bar.
    http://www.schools-ceilidh.com/wp-content/uploads/2016/05/Schermata-05-2457514-alle-17.18.04.png
    I’d like that it will be 100% width, not cutted like right now but I’m not able to enlarge this div.
    Which could be an alternative way?

    Waiting for your tips
    (credentials in pm)
    Chiara

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 5, 2016 at 17:31

    Hello,

    You need set background color in the row settings http://storage9.static.itmages.com/i/16/0505/h_1462465840_6972066_7e4fb2af04.jpeg and select “Stretch row” option http://storage2.static.itmages.com/i/16/0505/h_1462465873_3012590_84cfe3d5f8.jpeg .

    Regards,
    Eva Kemp.

    Avatar: Webacto
    Webacto
    Participant
    May 5, 2016 at 19:00

    Thanks Eva,

    I’ve just follow your indication about customizing row settings in etrecht row white a single color and put it inside a simple <p> with a text </p> but the row doesn’t appear.
    So strange

    Any ideas?

    Can you have a look please?

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 5, 2016 at 19:27

    Hello,

    Please update the theme to the latest version.
    Before update delete “woocommerce” folder in the directory wp-content/themes/royal/ and it’ll be reuploaded from a new theme package.
    Also update all required plugins https://www.8theme.com/download-plugins/ .

    Don’t forget to create back up of your files and database before starting update process!


    (it’s for Legenda theme but the process is the same).

    Regards,
    Eva Kemp.

    Avatar: Webacto
    Webacto
    Participant
    May 5, 2016 at 20:42

    At what link can I download last version?

    Avatar: Webacto
    Webacto
    Participant
    May 5, 2016 at 20:59

    In my WordPress Update

    Themes

    Your themes are all up to date.

    So I don’t need to update my theme, no?

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    May 6, 2016 at 08:00

    Hello,

    The latest theme version is 2.6 http://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 . Compare the version you have on your site.

    Best regards,
    Jack Richardson.

    Avatar: Webacto
    Webacto
    Participant
    May 6, 2016 at 09:16

    Hello,

    the latest theme is a pay version?

    – – –

    About row nothing changes and, from yesterday my layout have some overlapping and strange padding bottom. Look! (you have my account credentials) :O

    http://www.schools-ceilidh.com/wp-content/uploads/2016/05/Schermata-05-2457515-alle-10.12.30.png

    May be matter of the theme version or css matter?

    Waiting for you

    thanks

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2016 at 10:52

    Hello,

    You need log in to ThemeForest panel with your Envato account credentials and download new theme version for free.
    Have you bought first theme version on ThemeForest?

    Regards,
    Eva Kemp.

    Avatar: Webacto
    Webacto
    Participant
    May 6, 2016 at 18:12

    Well, done, just update my theme at the latest version.

    Refresh the page but problems still continue.

    1)
    Full widht color rows doesn’t appear;

    2)
    Testimonials and press box overlapping
    http://www.schools-ceilidh.com/wp-content/uploads/2016/05/Schermata-05-2457515-alle-10.12.30.png

    How solve this matters?
    Can you have a look?

    Waiting for your support until today please

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 6, 2016 at 21:00

    Hello,

    Also update Ultimate Addons for Visual Composer plugin https://www.8theme.com/download-plugins/ .

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: Webacto
    Webacto
    Participant
    May 7, 2016 at 12:46

    Hello,
    I’ve just updated new plugins via FTP and I’ve obtain that my in progress website run an error page.
    404
    Oops! Page not found

    Sorry, but the page you are looking for is not found. Please, make sure you have typed the current URL.

    The website URL http://www.schools-ceilidh.com/ pass automatically at another error url http://www.schools-ceilidh.com/null and the website is down.

    What happens?

    What I can do?

    Please have a look logging in
    http://www.schools-ceilidh.com/null

    Waiting for your support

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 7, 2016 at 13:42

    Hello,

    Please clarify what the page http://www.schools-ceilidh.com/null it is.
    As I see your site is working properly.

    Regards,
    Eva Kemp.

    Avatar: Webacto
    Webacto
    Participant
    May 9, 2016 at 12:36

    Hello,

    naturally, please have a look at my screenshot with my comment:
    http://www.schools-ceilidh.com/wp-content/uploads/2016/05/Schermata-05-2457518-alle-13.34.21.png

    It’s a little bit strange, but when I visualize the website (in login mode) with Firefox always redirect the url automatically to http://www.schools-ceilidh.com/null the is a 404 page error with the same web header but without content and a breadcrumb link “Return to Previous Page” that let me in a second step to come back in home page.

    What happens?

    How to eliminate this bug?

    Avatar: Eva
    Eva Kemp
    Support staff
    May 9, 2016 at 13:42

    Hello,

    Sorry, but I can’t replicate the issue you described.
    Your site is working properly.
    Please describe with more details how to reproduce the problem.

    Regards,
    Eva Kemp.

    Avatar: Webacto
    Webacto
    Participant
    May 9, 2016 at 13:56

    Ok, shortly is that I can’t visualize it correctly with Firefox.
    Can you do it?

    I’ve set total width row palette, but how can I reduce the minimun height?
    They’re so large!

    Avatar: Webacto
    Webacto
    Participant
    May 9, 2016 at 15:53

    Waiting for you, thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    May 10, 2016 at 08:03

    Hello,

    To reduce height add minus margin values for in the element settings.

    Regards,
    Eva Kemp.

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