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Visual Composer Not Working - by atlas_media

This topic has 11 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Eva Kemp

atlas_media

Participant

May 6, 2016 at 14:08

Hi,
We are unable to edit the frontpage. We’ve update the Visual Composer to the latest version.
But still nothing.

The URL is http://lelytank.tdsdevelopment.org/

Please advise.

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10 Answers

Jack Richardson

Support staff

May 6, 2016 at 14:24

Hello,

Please provide FTP and WP dashboard credentials in Private Content.

Best regards,
Jack Richardson.

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atlas_media

Participant

May 6, 2016 at 14:28

Here you go

Please, contact administrator
for this information.

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Eva Kemp

Support staff

May 6, 2016 at 17:11

Hello,

The problem is VC authors changed code in Tabs element and you have to recreate it on your home page. Remove the current Tabs element and add a new one.

Regards,
Eva Kemp.

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atlas_media

Participant

May 6, 2016 at 18:50

Thanks Eva.
How do I recreate the tabs?
Again I have no access to the VC panel at the moment.

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Eva Kemp

Support staff

May 6, 2016 at 20:44

Hello,

Edit home page, remove the current Tabs element and add a new one from VC editor, add your content to the tabs.
As I see VC editor is working http://storage6.static.itmages.com/i/16/0506/h_1462563834_6845238_fa55677c09.jpeg

Regards,
Eva Kemp.

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atlas_media

Participant

May 6, 2016 at 20:51

Great Screenshot. 🙂
How do I remove the ‘current’ tabs?

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Eva Kemp

Support staff

May 6, 2016 at 21:06

Hello,

Please look at the screenshot http://storage4.static.itmages.com/i/16/0506/h_1462565146_6852051_25050f087e.jpeg , add new Tabs element http://storage5.static.itmages.com/i/16/0506/h_1462565189_9491205_f87546dbb5.jpeg , add your content to Tabs and save the page.

Regards,
Eva Kemp.

#124541 Copied

atlas_media

Participant

May 7, 2016 at 13:25

Hi Eva,

I’ve deleted the old tabs and added the new one. How do we achieve the look of the tabs in the demo, with the new tabs?

Demo Tabs: https://goo.gl/photos/WkoFZpjKgFJsXGGL9

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atlas_media

Participant

May 7, 2016 at 14:48

Also, the complete VC editor is not rendering in the backend editor, the bottom elements are only accessible in the frontend editor.

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Eva Kemp

Support staff

May 9, 2016 at 13:52

Hello,

As I see you’re still using deprecated Tabs element. Remove it and add a new one, save the page and other content will be shown in the backend editor.
On our demo old theme version and old plugins versions are used, that’s why old styles are displayed. VC authors changed Tabs element in the recent version and its design was also modified, that’s why it looks differently now.

Regards,
Eva Kemp.

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