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Menu no longer sticky - by vladpopa - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 7 years, 11 months ago ago by Robert Hall

vladpopa

Participant

May 9, 2016 at 09:12

I can’t figure out what changed so that the menu is no longor sticky as you scroll.
https://www.komodos.ro/
What file should I check?
Thanks,
Vlad

#124656 Copied

7 Answers

Eva Kemp

Support staff

May 9, 2016 at 14:11

Hello,

Please provide FTP and WP admin credentials in Private Content.

Regards,
Eva Kemp.

#124694 Copied

vladpopa

Participant

May 9, 2016 at 14:46

Please see below

Please, contact administrator
for this information.

#124717 Copied

Eva Kemp

Support staff

May 9, 2016 at 15:00

Hello,

Please give us full access to WP Dashboard, not to My Account page only.

Thank you.
Regards,
Eva Kemp.

#124725 Copied

vladpopa

Participant

May 9, 2016 at 15:05

Sorry, try again now.
Thank you,
Vlad

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Eva Kemp

Support staff

May 10, 2016 at 10:17

Hello,

Please update all required plugins https://www.8theme.com/download-plugins/ . If the issue persists after that provide FTP credentials.

Regards,
Eva Kemp.

#124865 Copied

vladpopa

Participant

May 11, 2016 at 13:33

Hello,
I’ve done all the updates, but the problem remains.
Can you tell me what files should I check. our FTP is behind a VPN and it’s hard to provide you with access.
Regards,
Vlad

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Robert Hall

Support staff

May 11, 2016 at 15:33

Hello,

You can try to reupload all theme files and check issue. It’s the same way as updating theme.

Here is video tutorial how to update theme.
https://www.youtube.com/watch?v=KdWESIIPU1k
(it’s for Legenda theme but the process is the same).

Regards,
Robert Hall

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