Hello, @Soumya,

Thanks for letting us know which one plugin create an issue.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

Regards 8Themes Team.

Hello, @Ahmed,

I have just checked your site now and it is working perfectly fine at my end, please see this screenshot: https://pasteboard.co/jHVcArn6kPCj.png it must be the cache issue at your end nothing else, so try to clear the cache and check back again.

And if the issue only occurs whenever you change anything in the footer, then please share your site WP Admin URL and Credentials with me here in the private content area of this topic like below-listed format, so that I’ll check it for you on your site and help you out.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @TFS,

1.. Yes you can change the color using custom CSS code in the XSTORE >> Theme Options >> Theme Custom CSS >> Global CSS now paste the below code at the bottom of the CSS box.

a) .single-product .et_product-block>.price{color:black !important;}
b) .single-product .et_product-block>.price ins .amount {color: black !important;}

Note: In the above code the word “black” is the color and you can change it with the color you want.

2) No, Sorry to say, that there are no options because the currency of the store is set from the WooCommerce plugin’s settings and you will be able to set only the type of currency then the logo of the currency will appear by default. Change requires customization.

Furthermore, I have found an article to know how you can add it via customization kindly read the article and follow the steps in order to solve your issue: https://www.cloudways.com/blog/add-custom-currency-symbol-in-woocommerce/

3) To change the color of the star’s ratings navigate to the Dashboard >> XSTORE >> Theme Options >> Theme Custom CSS >> Global CSS then paste the below code at the bottom of the CSS box.

.star-rating span:before{color:red !important;}

Then save settings. Please note that the word “red” in the above code is the color and you can change it with the color you want.

4) Navigate to the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Single Product Builder >> Sharing and then enable or disable the icon you want. Check the image: https://postimg.cc/F1THYwxq

5) To change the color of the stock items notice navigate to the Dashboard >> XSTORE >> Theme Options >> Theme Custom CSS >> Global CSS then paste the below code at the bottom of the CSS box.

.stock.step-1{color:red !important;}

Then save settings. Please note that the word “red” in the above code is the color and you can change it with the color you want.

6) You can change the background color and hover color of the button by going in to to the XSTORE >> Theme Options >> WooCommerce >> Single Product Builder >> Add to Cart & Quantity check the image: https://postimg.cc/zy168Gg1

7) In the same option “XSTORE >> Theme Options >> WooCommerce >> Single Product Builder >> Add to Cart & Quantity” you can change the color of the buy now button: https://postimg.cc/XXjwSSJD

Note: To change the icon into the add to cart and buy now button. You can add the below custom CSS code in the theme options >> theme custom CSS >> global. Like this: https://postimg.cc/4K15CpDr below is the code that I show you in the picture.

.single_add_to_cart_button:before {
    content: "\f07a" !important;
    font-family: "FontAwesome" !important;
}

And here is the link for the icon: https://fontawesome.com/icons/cart-shopping?s=solid&f=classic

Regards 8Themes Team.

Hello, @TFS,

You can read all about “Request Quote Button” in our theme documentation here: https://www.8theme.com/documentation/docs/request-a-quote/

Hope this helps.

Regards 8Themes Team.

Hello, @TFS,

1. If you are using the “Product Layout Builder”, then you have to go to XStore >> Theme Settings >> WooCommerce >> Single Product Builder >> Add to Cart & Quantity and turn ON the “Sticky Add To Cart Bar” from there: https://postimg.cc/BtbyQ9B7

2. If you are using the “default/prebuilt” layout for the single product page, then you have to go to XStore >> Theme Settings >> WooCommerce >> Single Product Page >> Single Product Layout and turn ON the “Sticky Add To Cart Bar” from there.

Regards 8Themes Team.

Hello, @TFS,

You will find the Floating Menu under XSTORE >> Sales Booster, you have to enable it, and after enabling it, you will find some more options appearing under it.

So you can set as many items from there by clicking on the “Add New Item” button.

You can open the item by clicking on the arrow, and then you can set the Icon, Tooltip, Link, Color, active color, and global settings from there as well as per your requirements: https://postimg.cc/cKDZK7gQ

Regards 8Themes Team.

Hello, @Soumya,

You are using the “WCFM – WooCommerce Frontend Manager – Groups & Staffs” plugin for members and when you open the member page the warning appears on the site and then the section not working fine.

The thing is that there is an AJAX issue in the plugin, so you have to contact the plugin Author for this in order to fix your issue.

Regards 8Themes Team.

Hello, @Kstb1979,

Yes, As you confirmed that disabling the third-party plugin solved your issue. But compromise on many other functionalities. Because obviously, the functionality you need is coming from third-party plugins that’s why you installed them and when you disabled the plugins the functionality will no more working on the site.

Regarding only one image for the variation product, it is because by default WooCommerce allows adding only 1 image for 1 variation, so as you already confirmed that with the default WooCommerce functionality our theme and AMP plugin is working just perfectly.

It looks like the multiple variations images plugin generating the issue. You have to again activate the third-party plugins one by one to find which plugin conflicts and causes the issue and once you will find it, you have to contact the plugin Author for fixing the issue on your site.

Regards 8Themes Team.

Hello, @TFS,

You’re Most Welcome!!
You can contact us anytime, we are always here to help you.

Thanks for contacting us.
Have a nice day.

Case Closed.
Regards 8Themes Team.

Hello, @DevYb,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Kstb1979,

Actually, our theme supports two types of product pages.

1. Pre-build/Default layout:

If you are using this Pre-build/Default layout, Simply go to Dashboard >> Theme Settings >> Woocommerce(Shop) >> Simple product page >> Single product layout and there you can see the Thumbnails option and choose Disable. And Product Gallery Slider option Choose Enable. See the Screenshot for better reference: https://postimg.cc/njsTPdsG
The product gallery images will appear like this: https://postimg.cc/875yvP1Y

2. Custom layout Single Product Builder:

If you are using the Custom layout Single Product Builder then go to Gallery >> you can see Slider for Thumbnails options See image for better reference: https://postimg.cc/14Nq05y1

These are possible options for product gallery images. Otherwise, it requires extra customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page.

OR

You can use any third-party plugin for it, which better meets your requirements at your own risk.

Regards 8Themes Team.

Hello, @Muhammad Ali,

Yes, I have checked that you have installed the WP Rocket plugin on your site. Now, your site speed score is damn good. The results showing in 90%+ check the image: https://postimg.cc/Mchm9cbj now it’s done.

Regards 8Themes Team.

Hello, @TFS,

1..Once you edit the banner block from the banner image settings you will be able to edit the image size as per your need. Check the image: https://postimg.cc/nMNbSVwJ

2..You can get the size of the banner image. Actually, the image is in the WordPress gallery you can navigate to the Dashboard >> Media >> Library and check the banner image details by clicking on it like this: https://postimg.cc/Z0BxHJdp

3.. Actually, for this you have to create multiple single product layouts by navigating to the XSTORE >> Theme Options >> WooCommerce >> Single Product Builder check image: https://postimg.cc/gxsG7FZH once you click on the “Create New Template” simply enter the name of your template and set the condition of the template to appear on which product like this: https://postimg.cc/d7XcMqtr and now create your custom layout for the products you set the condition for.

Regards 8Themes Team.

Hello, @Kazi Sabit,

Can you please share the site WP Admin URL and Credentials with me in the private content area of this topic like the below-listed format, so that I’ll check it for you on your site and help you out accordingly?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @Kstb1979,

You’re Most Welcome!! 🙂

And you can choose from the given options when you edit the particular attribute: https://postimg.cc/wRXs5KW1

Regards 8Themes Team.