Tony Rodriguez

Hello, @Jeanice,

There is no template of the WooCommerce in our theme which is outdated, I have checked it on my test site and you can see its all updated: https://postimg.cc/67WQFMYP

Please make sure that you are using the very latest version of the Theme and Core plugin and also make sure that you are not using any Customization code, and also please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @sk,

If you already give the review then thanks for it, we really appreciate it 🙂

Yeah, those are the third-party plugins and those might conflict with the theme, so we recommended to not using them, and you can check all the compatible plugins list with the theme confirmed from our end here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/

If you want to use any other third-party plugin, then I personally suggest you to clone or stage your site as a test site on locally and then always test on the local site before implementing/applying on the live site, that will help you to avoid these unexpected issues.

Thanks for your understanding and for contacting us.
Have a nice day.

Regards 8Themes Team.

Hello, @Cr3atorf1lm,

To solve your issue I just enable the “Show product status” option from the XSTORE >> Theme Settings >> WooCommerce >> Single Product builder >> Add to cart & quantity see the image: https://postimg.cc/gxswJ5Rd and now your issue is resolved here is the resulting image: https://postimg.cc/nXrx4wgn please check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @Soumya,

Please try to see Screen shots here: https://imgur.com/a/ZvNuYql or https://postimg.cc/vcqr2cq5

Regards 8Themes Team.

Hello, @lew-shop,

Yes, There is no widget available for our theme in the Appearance >> Widgets, But you can make it using the static block feature of our theme. First, you have to create a block add the “Product” widget in the block and set the settings as per your need then you can add this block in the appearnce >> widget section. I have recorded a video for you to understand better.

Here is the video link: https://streamable.com/k73mzm Please watch the complete video for a better reference to understand.

Regards 8Themes Team.

Hello, @mart,

Thanks for using our Theme and for contacting us.

Your issue has been solved, please check back to your site after clearing the browser cache.

I have just chosen/Selected Background Color from XStore >> Theme Settings >> Header Builder >> Main Menu >> Dropdown Settings >> Choose/Select the Background color. See the image for a better reference: https://ibb.co/hgTVy2T

Regards 8Themes Team.

Hello, @mart,

I can see you are using the old version of the theme and plugins, so first of all, please update your theme to the very latest version and also update the core plugin as well, and then remove the cache of your site and check back to your site after clearing the browser cache.

Changelog: https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546#item-description__item_changelog

How to update the theme: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

And if still the issue will persist then please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @JacksonOfAll,

No Problem, but I have just again checked your site now and find it is working perfectly fine, here is the screenshot: https://postimg.cc/8F8DpY6z so it is surely the cache issue at your end nothing else. Please try to clear the cache and check back, I am sure you will not face this issue anymore, please try to use this extension to check your site without cache: https://chrome.google.com/webstore/detail/cppjkneekbjaeellbfkmgnhonkkjfpdn

Regards 8Themes Team.

Hello, @mohamed aly,

I have just checked your site now and find that there is no such element or section on your site my account page, here is the screenshot: https://postimg.cc/sQqMsmsP so could you please share the page URL on which you have set that section so that I will further check it for you and help you out if possible.

Regards 8Themes Team.

Hello, @Oshrat,

Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Cr3atorf1lm,

Could you please share the screenshot, of what you exactly want? And also please share your site WP Admin URL and Credentials as well, in the private content area of this topic, so that I will further check it for you.

Regards 8Themes Team.

Hello, @JacksonOfAll,

I have just checked your site now and it is working perfectly fine for me, the title color is working fine under Shop By Category, please see this screenshot: https://postimg.cc/Bt0H0Yvq so it must be the cache issue at your end nothing else. Please try to clear the cache and check back.

Regards 8Themes Team.

Hello, @Taimoor Ahmad Noor,

@oshannel answer here for your request, and it’s correct 🙂 Thanks, @oshannel for your interaction on this topic…

@Taimoor Ahmad Noor Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. https://help.market.envato.com/hc/en-us/articles/202821510

Regards 8Themes Team.

Hello, @ByLegenS,

Try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/
or do the update manually via FTP – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

Regards 8Themes Team.

Hello, @Soumya,

Please go to XStore >> Theme Settings >> Header Builder >> Search and turn ON the “Search by Category” from there: https://ibb.co/5h3NJ9B save changes and check back to your site after removing the browser cache.

Regards 8Themes Team.