Forum Replies Created

Viewing 30 posts - 12,451 through 12,480 (of 13,902 total)
1 2 3 … 415 416 417 … 462 463 464
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Techgaon,

    What error are you facing while Importing the Demo? Could you please share the screenshot and also please share the site WP Admin URL and Credentials with me as well, in the private content area of this topic, as listed below, so that I will check and assist you accordingly?

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    #341307 Copied In reply to: I am unable to install Jewellery Niche Market demo on my website
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Max Execution Time:

    Method 1: Edit file wp-config.php:
    Add the following to wp-config.php:

    set_time_limit(300);

    Method 2: Edit file .htaccess:
    Make sure you back up .htaccess before you edit it.

    Add the following to .htaccess:

    php_value max_execution_time 300

    Method 3: Editing php.ini
    Add the following to php.ini:

    max_execution_time = 300

    Max Input Vars:

    Directive for .htaccess

    php_value max_input_vars 4000

    Directive for php.ini or .user.ini

    max_input_vars =4000

    Directive for wp-config.php

    @ini_set( ‘max_input_vars’ , 4000 );

    Otherwise, please try to reach out to your hosting provider and ask to increase it from the server end.

    Regards 8Themes Team.

    #341306 Copied In reply to: Server Requirements On Setup
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ms Morbenia Morbeck ,

    1. In this screenshot, the red one is the minimum requirement to use the theme and in the green box I suggest you to set it like this for the smooth working of the theme, this is my test site screenshot: https://postimg.cc/tss4KttG

    You can use this hosting: https://www.siteground.com/index.htm?afcode=37f764ca72ceea208481db0311041c62

    2. I am sorry I am not able to see the screenshot you provided, could you please share the screenshot again via this URL: https://postimages.org/ so that I will check it and help you out accordingly?

    Regards 8Themes Team.

    #341304 Copied In reply to: Hola! Compre la plantilla pero tengo problemas
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Z,

    Could you please check it once by activating the default WordPress Theme like Twenty Twenty Two or Three, just to make it sure that the issue is with our theme or not? If the issue will still persist with the default WordPress theme as well then it will make sure that the issue is not because of our theme and in that case, I suggest you to reach out to the WooCommerce or WordPress support on this issue, because once the issue will be fixed with the default WordPress theme, it will automatically fix with our theme as well.

    Regards 8Themes Team.

    #341303 Copied In reply to: A Bug When Creating a New Page The Screen is White
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Usama Zafar,

    I have checked your site now and found no issue. please check back to your site after clearing the browser cache.

    Breadcrumbs on a single product page are the same as other pages see images for a better reference: https://ibb.co/9G4w2dZ and https://ibb.co/kxCTvqj

    Regards 8Themes Team.

    #341302 Copied In reply to: breadcrumbs on single product page are having black background
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Magnat,

    1. That is the Custom Text and you can change it from Appearance >> Widgets >> Shop Sidebar: https://postimg.cc/ykThbB6S

    2. I am sorry I am unable to see your screenshot, could you please share the proper screenshot again so that I will check and assist you accordingly?

    Regards 8Themes Team.

    #341301 Copied In reply to: How to Edit the shopping cart, and breadcrumbs.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ori,

    Your issue is resolved now, please check back to your site after clearing the browser cache. Actually, the issue is that you did set the Xstore conditions for the sidebar element. See the image here: https://ibb.co/TWYLTtH

    I have edited the home page with elementor >> edit sidebar element >> Advanced >> Xstore condition >> turn off.

    Regards 8Themes Team.

    #341300 Copied In reply to: Sidebar Invisible on the Homepage in Incognito Mode
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Oliver Theiß,

    Your provided WP Admin Login details are not correct/working.

    Could you please share the correct/working Login details of the site?
    And also the page URL of the product having the issue.

    And if possible please share the small video clip of the issue as well, so that I will check accordingly and will assist you.

    Regards 8Themes Team.

    #341299 Copied In reply to: Produkt Page error – element runs too deep down
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @LambdaSP,

    C. You can change the color of it from XStore >> Theme Settings >> WooCommerce >> Single Product Builder and edit the Add to Cart element and change the Buy Now button color from there as per your requirements: https://postimg.cc/ZCRfhC9h

    Regards 8Themes Team.

    #341297 Copied In reply to: How i can put instead the my account title the name of the user
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @effie_kyr,

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Regards 8Themes Team.

    #341233 Copied In reply to: Serious problems after update Cart keeps loading and Customizer options won’t load
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Manish Gupta,

    I already activated both plugins at the same time on your site before my last reply to your topic, please check again.

    Regards 8Themes Team.

    #341232 Copied In reply to: Search bar and cart not working properly
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Manish Gupta,

    B2B King Core and B2BKing Pro, generating this issue on your site, I deactivated these plugins, and the issue was resolved: https://postimg.cc/3yn1sSyK

    So please try to reach out to the plugin Author for its fix.

    Regards 8Themes Team.

    #341229 Copied In reply to: Search bar and cart not working properly
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Manish Gupta,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    Regards 8Themes Team.

    #341227 Copied In reply to: Search bar and cart not working properly
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @LambdaSP,

    1. I have checked your site now and the sidebar is no more on the Shop page, so it seems you have disabled it: https://postimg.cc/jDwdrSKk

    2. Sound’s Good!!

    3. A. Your issue has been solved please check back to your site now after removing the browser cache, I have added the Custom CSS to fix your issue.

    https://postimg.cc/SncyvZ4n

    3. B. Your issue has been solved please check back to your site now after removing the browser cache, I have added the Custom CSS to fix your issue.

    https://postimg.cc/k2gcjHKc

    3. C. What actually and how you want to style that button? Could you please explain with somescreenshot.

    https://postimg.cc/qNqFtqb4

    Regards 8Themes Team.

    #341226 Copied In reply to: How i can put instead the my account title the name of the user
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Kose,

    Sound’s Good!! that @Niddy, provided solution worked for you, and I will forward this to the development department to consider this for future upcoming updates…

    Thanks for your understanding and for contacting us.

    Have a nice day. 🙂
    Topic Closed.

    Regards 8Themes Team.

    #341223 Copied In reply to: is there option to move email field to top at checkout page?
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @levacare,

    1. Your issue is resolved now, please check back to your site after clearing the browser cache. I have captured a video for you. Please watch it completely for a better reference under the private content area.

    2. That tab is the Custom Tab and is coming from Theme Settings >> WooCommerce >> Single Product Builder >> Tabs and you can change the title or completely remove it from there as per your requirements: https://postimg.cc/1VcYL6Y1

    3. You have to go to XStore >> Theme Settings >> WooCommerce >> Single Product Builder >> Breadcrumbs and change the image from there as per your requirements: https://postimg.cc/8jxttZCf

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    #341222 Copied In reply to: Slider problems and also footer problems after editing
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Manish Gupta,

    Could you please describe the situation and problem in more detail and with screenshots?

    You can upload the screenshots on https://imgbb.com/ to share screenshots, it creates a link to the image and you will just send us that link.

    Regards 8Themes Team.

    #341220 Copied In reply to: Search bar and cart not working properly
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Usama Zafar,

    Most Welcome ?

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day ?

    Topic Closed.
    Regards 8Themes Team.

    #341219 Copied In reply to: Single Product information is not available
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Azager,

    1a.Desktop View Changes

    Actually, the thing is that using more than 1 cache setting will cause unexpected issues on the site. Let me tell you.

    Proxy Cache Purge plugin is a cache/optimizer plugin and the WP Rocket is also used for the same purpose. Also, the theme optimization feature has optimization and cache options in it. So from all of these things you have to use only 1 because using more than one at the same time will conflict and cause issues on the site.

    This is the main reason for this.

    I have checked your site now and found no issue all the changes in the header appear fine on the front end as well. I have captured a video for you on your site. please watch it complete for a better reference: https://www.veed.io/view/ecb8cf06-1c68-4d92-b925-92aef22f17e4?sharingWidget=true&panel=share

    1b. Mobile View Changes

    I am not able to understand your issue properly and also I am not able to find any such button on your site on the mobile version, so could you please share the screenshot and explain it a bit more clearly, so that I will check and help you out accordingly?

    2. Your issue is resolved now, please check back to your site after clearing the browser cache. I have just removed the empty widget or static blocks from Appearance > Widgets > Static blocks > Header banner. See the image for a better reference: https://ibb.co/WVq2g41 and https://ibb.co/2vY2bDv

    Regards 8Themes Team.

    #341192 Copied In reply to: When I make changes to the header it does not save
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Niddy,

    Done, and Sound Good!! that my proposed solution worked for you.

    Thanks for contacting us.
    Have a nice weekend. 🙂

    Topic Closed.
    Regards 8Themes Team.

    #341191 Copied In reply to: Transparent header issue with scrolling header going white
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @LambdaSP,

    It is not showing on your site because you have not added the filters in the Shop Sidebar as I described above in my last reply, please read my last reply again carefully, once you will set it on your site desktop version, it will automatically show on mobile as well.

    Otherwise, please share your site WP Admin URL and Credentials with me here in the private content area of this topic as listed below, so that I will check and help you out accordingly.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    #341186 Copied In reply to: How i can put instead the my account title the name of the user
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Niddy,

    Sorry for the inconvenience, I have changed the Custom CSS code now and it resolved your issue, please check back your site now after removing the browser cache.

    Check under private content area:

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    #341185 Copied In reply to: Transparent header issue with scrolling header going white
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Azza,

    Your issue is resolved now, please check back to your site after clearing the browser cache.

    Actually, the thing is that you did not add the YouTube iframe code to edit the product in an Arabic version. I have just added the YouTube iframe code to the product video in an Arabic version. See the image for a better reference here: https://ibb.co/q9R5k2b

    Regards 8Themes Team.

    #341183 Copied In reply to: Vedio attached as Product Gallary shows in English language but in Arabic Is not in the Gallary
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @simran,

    That pink color actually is your browser color, not the theme or site color, I have checked your site on my personal mobile phone, and here is the result: https://postimg.cc/y3hTPzzF so you have to change your browser color, or try to check the site on any other mobile phone.

    Regards 8Themes Team.

    #341182 Copied In reply to: Unable to make single product template..
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @effie_kyr,

    1. Yes, Correct. You need to remove the price from the variation to have the line-through.

    2.No, it is not working correctly by simply setting the product to out of stock because the “Line-thought” is a design/option of the Swatch Out Of Stock in Variation Swatches.

    Regards 8Themes Team.

    #341180 Copied In reply to: Serious problems after update Cart keeps loading and Customizer options won’t load
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @levacare,

    1. Your issue has been solved, please check back to your site after clearing the browser cache. I have added custom CSS code in XStore >> Theme Settings >> Theme Custom CSS.

    See images for a better reference here: https://ibb.co/jJ1rPTL and https://ibb.co/HpPhJwy

    2. Your issue is resolved now, please check back to your site after clearing the browser cache.

    I have captured a video for you on your site. please watch it completely for a better reference under the private content area.

    Regards 8Themes Team.

    Please contact administrator
    for this information.
    #341175 Copied In reply to: Slider problems and also footer problems after editing
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Eugene,

    1. Your issue is resolved now, please check back to your site after clearing the browser cache. I have deactivated the plugin “Disable Bloat for WordPress & WooCommerce” by doing this your issue is resolved.

    2. That is actually coming from the Elementor plugin and its the default behavior, if you simply turn OFF the Elementor page builder, the site will be a mess but that loading will be removed, so I suggest you to please first remove the server cache and deactivate CDN till you are in the development process, and then check back again if the issue will still persist then please try to reach out to the Elementor support on this.

    Regards 8Themes Team.

    #341173 Copied In reply to: Logo loading and another elements and missing products in cart.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @filmguerilla,

    You’re Most Welcome!!
    Thanks for contacting us.
    Have a nice weekend. 🙂

    Topic Closed.
    Regards 8Themes Team.

    #341171 Copied In reply to: disable breadcrumbs on bottom of the page
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @LambdaSP,

    To add the product filters in your store simply navigate to the Dashboard >> Appearance >> Widgets >> Then add the product filters in the “Shop Sidebar” or “Shop filters” and then check back to your site after clearing the browser cache. See the image: https://postimg.cc/vDBHm6Nv

    The filter will appear on the shop page also, set by using our theme widgets as you can see in the image: https://postimg.cc/3ySDmr9K
    and https://ibb.co/YDvPMSg

    Regards 8Themes Team.

    #341170 Copied In reply to: How i can put instead the my account title the name of the user
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Usama Zafar,

    Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .woocommerce-account .woocommerce>h2 {
    text-align: center !important;
    font-size: 30px !important;
}

    Regards 8Themes Team.

    #341168 Copied In reply to: Single Product information is not available
  • 1 2 3 … 415 416 417 … 462 463 464
    12,451–12,480 of 13,902 posts
Viewing 30 posts - 12,451 through 12,480 (of 13,902 total)
1 2 3 … 415 416 417 … 462 463 464