Hello, @IP,
You can change/remove/add from Xstore >> Theme Settings >> Mobile Panel as per your requirements: https://postimg.cc/hQj0FR48
Regards 8Themes Team.
Hello, @TrueDylFashion,
1,2,5- please share your site wp-admin URL and access in the private content area of this topic by following the below-given format
WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:
So that I will check your issue on your site.
3,6,8,9- I have tested these points on my personal mobile phone and found no issue it is working just fine as you can see in this video: https://streamable.com/wydezs so it must be the cache issue at your end nothing else.
7- It appears fine there is no issue as you can see in these images: https://postimg.cc/Vrv1qBbg and https://postimg.cc/23PmWWjd
Regards 8Themes Team.
Hello, @IP,
You can change/remove/add from Xstore >> Theme Settings >> Mobile Panel as per your requirements: https://postimg.cc/hQj0FR48
Regards 8Themes Team.
Hello, @Ori,
Most Welcome 🙂
If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.
Thanks for contacting us.
Have a great day 🙂
Topic Closed.
Regards 8Themes Team.
Hello, @Z,
As you claimed that it is not working with the default WordPress Theme as well and the behaviour is same, then it makes clear that the issue is not because of our theme, so I suggest you to reach out to the WordPress support on this issue, they will better debug it for you.
This issue is independent from our theme.
Thanks for your understanding.
Regards 8Themes Team.
Hello, @Darul Muqarrabin Malaysia,
1- For this (https://prnt.sc/4XUtbTKb4RQr) It is a quick view feature and you can enable/disable it also you can edit it from the available options our theme provides. Navigate to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Shop Elements >> Quick View see the image: https://postimg.cc/fJL72skB
2- For this (https://prnt.sc/Aq9EY-71-bEc) It is a single product page and you can edit or create a new as per your need. Our theme provide this kind of functionality. Simply go to the Dashboard >> XSTORE >> Theme Settings >> WooCommerce >> Single Product Builder see the image: https://postimg.cc/fJ9yTqPM and from there you can edit/remove the page content as per your need.
Regards 8Themes Team.
Hello, @LambdaSP,
You’re Most Welcome!!
We are thrilled that our proposed solution worked for you.
Thanks for contacting us.
Have a nice day. 🙂
Topic Closed.
Regards 8Themes Team.
Hello, @Darul Muqarrabin Malaysia,
Actually, the account dashboard page and it’s data control by the WooCommerce plugin and by default in the plugin settings there is no such option provided by the plugin author. Our theme has not any influence on it.
If you want to change the pic and add any other date like you said “Phone, and identification card details” you can use any third-party plugin at your own risk which better meets your requirements.
Thanks for your understanding.
Regards 8Themes Team.
Hello, @Darul Muqarrabin Malaysia,
Please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.
And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Note: Please take the complete backup of your site first.
Regards 8Themes Team.
Hello, @chafike,
When tried to Log in to your site, it’s giving this error: https://postimg.cc/fJX7nyWT, as you can see the error path, indicates that the issue is coming from the WooCommerce plugin but not from our theme.
So if you will share your site WP Admin and CPanel Login details, I will check it for you and try to find the cause of the issue, please share the details with me as listed below in the private content area of this topic.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Cpanel Admin URL:
Cpanel Admin Username:
Cpanel Admin Password:
Regards 8Themes Team.
Hello, @Oliver Theiß,
1- First of all, the code you are talking about works very well in your last ticket you said that too. But I have again checked the site and found no issue see the image: https://postimg.cc/y3R1dwWc further if you are facing any issue please share the screenshot of it so that I will understand it better and provide you with a proper solution.
2- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and the paste the below code at the bottom of the CSS box there.
.fa-heart-o:before{font-family: 'FontAwesome' !important;}
.single-wishlist .add_to_wishlist span{padding-bottom:0px !important;}
Then save settings and check back to your site after clearing the browser cache.
Result will be appear like this: https://postimg.cc/mzRJMJd7
Regards 8Themes Team.
Hello, @Ms Morbenia Morbeck ,
That is actually the short description of the product and if you want to change/remove/modify it, you have to edit the product and change from the short description section, please see the below-given screenshots:
https://postimg.cc/VdLw2rWX
https://postimg.cc/BjLrGxLP
Regards 8Themes Team.
Hello, @David,
Please make sure that you have turned the “Show Sale Percentage” & “Show Sale Percentage For Variable Products” turned ON from XStore >> Theme Settings >> WooCommerce >> Shop Element >> Product Badges: https://postimg.cc/GBzHnwsp
Regards 8Themes Team.
Hello, @IP,
You can change it from XStore >> Theme Settings >> Footer >> Footer Layout: https://postimg.cc/DSc93fG0
Regards 8Themes Team.
Hello, @IP,
You have to set that font in all the options, the theme has in the XSTORE >> Theme Settings >> Typography see the image: https://postimg.cc/jLng5Q25 by doing this the font will appear on all the headings and the body texts of your site.
Regards 8Themes Team.
Hello, @IP,
Actually, Yes. You can set the different footer and menu on different pages. Our theme provides this kind of functionality.
For the footer simply create static blocks and add the content in it as you need/want. After that edit a page and from the [8theme] Layout Options you can set the footer, please see the image: https://postimg.cc/7bTN4Pf8
For the menu, you can create multiple headers in the header builder feature of our theme. Navigate to the Dashboard >> XSTORE >> Theme Settings >> Header Builder >> Multiple Header see the image: https://postimg.cc/Pp6fFknS this feature allows you to create multiple headers for the different pages on your site you can also, watch the tutorial if you don’t know about it: https://www.youtube.com/watch?v=RbdKjQrFnO4&list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG&index=3
Regards 8Themes Team.
Hello, @Techgaon,
The demo imports fine on your site there is no issue you can compare your page with our main demo link: https://xstore.8theme.com/elementor/demos/niche-market04/ the pages you mentioned are not included in the demo too and that is why these pages don’t import on your site as well.
There is no index.php in your site URL see here: https://silvermaharaja.com/contact-us/ This link is of your site and it appears to me like this: https://postimg.cc/TpGrgVYQ
Regarding the update theme issue, you are facing Please try the solution from this topic https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
Regards 8Themes Team.
Hello, @IP,
All the images you want to change are set on the page columns, sections/rows background. You can simply change/remove them by editing the page. I have recorded a video for you please watch it completely: https://streamable.com/4b97fw
Regards 8Themes Team.
Hello, @admin@kitalabel.com,
I have checked your site on the 1920×1080 px resolution and the issues you have mentioned are not appear. Check this video first: Under Private Content Area
You can clearly see in the video the button and the sticky header work fine. There is no issue as you described. Please once clear your browser cache and check back to your site again I hope you will never face the issues again.
Regards 8Themes Team.
Hello, @Magnat,
1. To know how to translate the product stock filter widget. I have captured a video for you on my test site, please watch it completely for a better reference here: https://www.veed.io/view/cd81412d-f39f-4f14-aca6-54d42ce6e77e?sharingWidget=true&panel=share
2. To know how to add the brand widgets. I have captured a video for you on my test site. please watch it complete for a better reference here: https://www.veed.io/view/227055df-a01a-4131-81ad-88f2a54ad2ac?sharingWidget=true&panel=share
Regards 8Themes Team.
Hello, @IP,
1. You have to edit the home page and scroll below, you will find [8theme Layout Options], under that, you can choose the static block to show as:
Use a custom banner above breadcrumbs: https://postimg.cc/QBg3Zspt
OR
You can edit the page with the page builder and use the shortcode element on it anywhere, and then paste the static block shortcode in it, you want to display, please see the below-given screenshots:
https://postimg.cc/MnSwPvQ4
https://postimg.cc/9DC3Ps3H
2. Go to Appearance > Widgets > Static blocks > check if there are any empty static blocks added, remove the widget or select static blocks there.
Otherwise, please share the screenshot of the issue and the page URL too, and also your site WP Admin URL and Credentials with me here in the private content area of this topic as listed below, so that I will further check it for you on your site and help you out.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Regards 8Themes Team.
Hello, @David,
Could you please share your site WP Admin URL and Credentials with me here is the private content area of this topic as listed below, so that I will check it for you on your site and help you out?
OR please share our demo page URL on which that section appears so that I will try to import that demo on my test site and will help out.
Regards 8Themes Team.
Hello, @LambdaSP,
Which Category are you talking about? Could you please share the screenshot, as your provided video is not working for me: https://postimg.cc/V0LZTPF3 and also please share the URL of the page as well.
Regards 8Themes Team.
Hello, @Vladimir,
I have just checked your provided URL and there is no such text there, but WordPress core errors appear, please check this screenshot: https://postimg.cc/mhvT0d9t and try to contact your hosting provider and ask them to solve these issues for you on your site.
Regards 8Themes Team.
Hello, @Roobinda,
You’re Most Welcome!!
We are thrilled that we helped you in solving your issue.
Thanks for contacting us.
Have a nice day. 🙂
Topic Closed.
Regards 8Themes Team.
Hello, @macs,
I see, so then I need your site WP Admin URL and Credentials to check it on your site, please share it with me as listed below, under the private content area of this topic, so that I will further check it for you on your site and help you out.
And Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with a username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
WP Admin URL:
WP Admin Username:
WP Admin Password:
Regards 8Themes Team.
Hello, @flexhazel,
Actually the demo you are using on your site, we have created the footer in using Static Block, and we have those icons as SVG icons by editing that static block, please see the below-given screenshots:
https://postimg.cc/hf5P8Df0
https://postimg.cc/fJGQTJV1
https://postimg.cc/NywyxXNX
So you can download any icon and set it as per your requirements from there.
You can check the below-given links:
Regards 8Themes Team.
Hello, @Usama Zafar,
Ok then please make sure that you have not set the background color as black from XStore >> Single Product Builder >> Breadcrumbs: https://postimg.cc/jWy9jXp7
Regards 8Themes Team.
Hello, @IP,
You can read the below-given articles:
https://chemicloud.com/kb/article/how-to-increase-the-max_input_vars-limit-in-cpanel/
https://chemicloud.com/kb/article/how-to-increase-the-max_execution_time-limit-in-cpanel/
Regards 8Themes Team.
Hello, @Ori,
I have set the same setting for you on your site: https://postimg.cc/WDBLfxTx now you have to go to Appearance >> Menu and create a new Menu https://postimg.cc/149shhpZ and set the Product Categories into it as per your requirements and then you have to choose that Menu from “Select the Menu” : https://postimg.cc/d7Kg2r6K
Regards 8Themes Team.
Hello, @IP,
You have to read your server doc or threads on Google that which server are you using and how to increase those values via your server.
Regards 8Themes Team.
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