Hello, @ElTorjero,

Your issue has been solved please check back to your site now after removing the browser cache.

The issue was because you have the same slug for the Product Attribute as well (brand) and I changed it to (brand_attr) so the theme core brands and attribute brands do not conflict… and it solved the issue.

https://postimg.cc/Lgt2yXLZ

Regards 8Themes Team.

Hello, @TheOne,

1- Make sure to disable the lazy load from the gallery widget settings see the image: https://postimg.cc/p98rTWK6

2- In order to solve your issue simply go to the Dashboard >> XStore >> Theme OPtions >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

.elementor-slideshow__footer{display:none !important;}

Then save settings and check back to your site after clearing the browser cache.

Regards 8Themes Team.

Hello, @LambdaSP,

Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persists then please remain all the third-party plugins deactivated on your site and provide me login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Umer,

Unfortunately in Elementor, there is no such element, but we have the Brands Carousel element in Elementor which you can use as per your requirements: https://postimg.cc/212B0DGC

You can submit a request here https://www.8theme.com/taskboard/ , so our dev team read it.

OR You can use the Brand list on a page with WP Bakery. I have captured a video for you on my test site. Please watch it complete and follow the steps shown in this video: https://streamable.com/ipbpet

Regards 8Themes Team.

Hello, @Fernez,

Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site now after removing the browser cache.

.single_add_to_cart_button~.et-or-wrapper {
    display: none !important;
}

Regards 8Themes Team.

Hello, @slippery,

Our theme does not have any limits for indexing.

You can check this article: https://www.voog.com/blog/how-to-remove-your-website-or-web-page-from-google

So, read this post https://www.curiousants.com/game-plan/technical-seo/google-search-console-coverage-excluded/ and check if you have anything of that.

Also, we would recommend creating the correct robots.txt file and trying to force index some pages.

OR you can use the Yoast SEO plugin, it is fully compatible with our theme and it is the best one for the SEO of the WordPress site.

Regards 8Themes Team.

Hello, @mohamed aly,

1. I have just checked your site now and the filters are working perfectly fine on the Arabic version as it is working on the English version for me, so you must have the cache issue nothing else, please try to clear the cache and check back.

2. In order to solve your issue please navigate to Dashboard >> Appearance >> Widgets >> 8theme active product filters >> Add into Shop sidebar and check the Clear all filters button and save settings. See the image for a better reference: https://ibb.co/9W8mzZf

Regards 8Themes Team.

Hello, @LambdaSP,

Your issue has been solved. please check back to your site after clearing the browser cache. I have added CSS code on your site. See images under private content area.

Regards 8Themes Team.

Hello, @Niddy,

Most Welcome ?,

If you do not mind, can you please leave 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

Thanks for contacting us.

Have a great day ?
Topic Closed.
Regards 8Themes Team.

Hello, @Niddy,

I have updated this topic. All the provided images of my replies are under the private content area of this topic. please check back now.

Yes, it is dimensions for chrome. To know how to show viewport sizes. Please check this article: https://developer.chrome.com/docs/devtools/device-mode/#viewport

Regards 8Themes Team.

Hello, @Nick,

1- I don’t see the images served size on mobile that you said. “1097” please see the image: https://postimg.cc/H8YdRfTM

2- Please once try to check the same thing with the default WordPress theme. It doesn’t look like our theme issue. Product images handled by the WooCommerce plugin if you face the same thing with the default theme then you should have to contact the plugin author for further assistance.

3- Sorry to say, that there is no such feature available in the theme for now so change requires customization. We cannot cover customization issues in our support policy. If you want paid Customization services submit a customization request to WPKraken team.

Regards 8Themes Team.

Hello, @TFS,

Exactly, The side sections have static blocks and for different products you have to set different layouts and then assign them to each other products, there is no other/easier way. I hope you understand.

Regards 8Themes Team.

Hello, @Lurkaholic,

1- I have checked your site and found that there are two headers in the header builder one for the entire site and the second for the front page. So I try to edit the front page header and make the change in it to see if it works or not. When I save and refresh the front page the changes I made appear fine. There is no issue. I have recorded a video for you to understand it better: https://streamable.com/mxfhuc

2- The slider issue appeared because in the slider module content settings the WooCommerce was selected and the product was set but you didn’t choose the product category to show the products. I have set this see the image: https://postimg.cc/xN9DZ1J9 and https://postimg.cc/w3FjdC6w by doing this issue was resolved here is the resulting image: https://postimg.cc/Xr5WXmbS

3- Simply go to the Dashboard >> XSTORE >> Plugin Installer >> and update the plugin as per your need. See the image: https://postimg.cc/nsnWZPV1

Regards 8Themes Team.

Hello, @Fernez,

Actually, The issue appeared because in the products you have set the “Sold Individually” see the image:https://postimg.cc/Yvn6GL2W that’s why the quantity button doesn’t appear I just uncheck this so now users are able to purchase items more than 1 item and the button start appear on the site see the image: https://postimg.cc/pyrprchq now please check back to the site after clearing the browser cache. Here is the URL of the product that you shared with us: https://eyok.happywebby.com/product/google-nest-hello-smart-wi-fi-video-doorbell/

Regards 8Themes Team.

Hello, @Amy V,

You can download the old version of the core plugin from here: https://dropmefiles.com.ua/en/4SR8czQ

Regards 8Themes Team.