Forum Replies Created

Viewing 30 posts - 11,911 through 11,940 (of 13,902 total)
  • Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @MrTailor,

    You are right, there is no such option to change the height/size of that for a single category only, so you have to try with the Custom CSS code, Please inspect the particular product category page and then copy the product category page unique class number as shown in this screenshot: https://ibb.co/W6k6YX1 after that replace the product category page unique class number in the below-listed code and paste the below-given code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS, it will apply on that particular product category page only.

    .tax-product_cat.term-43 .page-heading {
        height: 550px !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @eausiris,

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/, clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

    And if the issue will still persists then please remain all the third-party plugins deactivated on your site and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

    Note: Please take the complete backup of your site first.

    And also share the FTP Login details too in the private content area of this topic.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    Sound’s Good!! that my proposed solution helped you in solving your issue.

    Feel free to write us back anytime, we are always here to help you.
    Thanks for contacting us.

    Have a nice day. 🙂
    Topic Closed.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @zaza13,

    Actually, the thing is that using more than 1 cache setting will cause unexpected issues on the site. Let me tell you.

    Siteground Optimizer is a cache/optimizer plugin and Also, the theme optimization feature has optimization and cache options in it. So from both of these things, you have to use only 1 because using more than one at the same time will conflict and cause issues on the site.

    This is the main reason for this.

    And I have Checked your site now and found that you updated the core plugin but you did not update the theme so to avoid any inconvenience You need to update the theme – https://prnt.sc/isWqCWG5RVVY https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
    Do not update the Core plugin before the theme, next time.

    Further, you can read our theme documentation article here: https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @KudzaiS,

    Thanks for your contact.

    You have to check the responsiveness setting of the slider revolution, please refer to the official documentation of the slider revolution here: https://www.sliderrevolution.com/documentation/responsive-settings/

    https://www.sliderrevolution.com/faq/display-different-images-on-different-screen-sizes/

    https://www.sliderrevolution.com/manual/checking-to-ensure-modified-content-is-still-responsive/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Ok then please share the screenshot of the issue and also the live URL of the page having that issue, with the site WP Admin URL and Credentials in the private content area of this topic, as listed below, so that I will check it for you on your site and help you out.

    WP Admin URL:
    WP Admin Username:
    WP Admin Password:

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Lucas,

    Unfortunately, this is not possible, you can only set the conditions for the multiple templates for different pages, not for different devices, and the gallery style you will choose to show on the desktop it will show the same style on mobile as well. This is how it works.

    Please post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will add it in one of the next updates.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @steyn,

    Your site is currently on maintenance mode and you didn’t share access of it, I am unable to check your issue see the image: https://postimg.cc/VJ8yGBgn please share your site wp-admin URL and access in the private content area of this topic by following the below-given format

    WORDPRESS ADMIN URL:
    WORDPRESS ADMIN USERNAME:
    WORDPRESS ADMIN PASSWORD:

    So that I will check your issue on your site and assist you accordingly.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Lucas,

    You have to create your own custom single product page layout from the Theme settings >> WooCommerce >> Single product Builder. From there you are able to add the sections and set the section’s width and set the margin to the section as well. See the image for a better reference to understand: https://postimg.cc/ZC60gH8L

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Wade Yang,

    Actually, In the mobile menu, there is an option “More Toggle” only this one has the option to set the menu in it. See the image: https://postimg.cc/SnFjGLk0 so you have to rename the “More Toggle” to “Mobile Menu” and then assign your UBER Menu to this as I show you in the image above. This is the only possible way.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Vivi,

    Actually, that text is coming from XStore >> Theme Settings >> Header Builder >> Mobile Header >> Cart >> “Mini-Cart Promo Message”, so you can make that text bold and also change/remove it from there as well as per your requirements.

    https://postimg.cc/R3Bsz5bS

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Vivi,

    I have checked your provided link and found no issue. The title appears fine here is the resulting image for a better reference: https://postimg.cc/hQ7pL67x -please check back to your site after clearing the browser cache.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Peter,

    Yes, Try to remove it, OR comment it and then check back to your issue after clearing the browser cache. I hope it will be resolved.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    That is actually the Vendor List and coming from the plugin “WC Marketplace”, you have to Install that plugin first from XStore >> Dashboard >> Plugin Installer and then you will find the “MVX: Vendor List” widget under Appearance >> Widget, you have to set it under Shop Sidebar and then when the Vendor will register on your site and publish products then it will show in the sidebar.

    This is how it works.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @eausiris,

    Your provided WP Admin Login details are not correct/working.

    And please go to XStore >> Theme Settings >> Header Builder >> Search and then only choose the products as result sorting: https://ibb.co/h1gQyZ2 and check back to your site after removing the cache.

    Regarding its speed, it depends on the server’s performance, as it is based on Ajax and Ajax has been processed by the server, so you have to check with your hosting provider on this, and you can check our theme Speed Optimization Wizard options as well under XStore >> Theme Settings >> Speed Optimization Wizard.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @omandaisy,

    Sound’s Good!! that you have managed to solve the issue by yourself.
    You are the best.

    Unfortunately, there is no such option to only remove the breadcrumbs from the static blocks, so you can use the CSS to remove them as well, please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back your site then after removing the browser cache.

    .single-staticblocks .page-heading {
        display: none;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Please try with the Custom CSS code given below and change the colors in the given code as per your requirements.

    For Sticky add to cart button:

    .etheme-sticky-cart button.add_to_cart_button.ajax_add_to_cart.single_add_to_cart_button.button.alt.wp-element-button {
        background-color: yellow !important;
    }
    button.add_to_cart_button.ajax_add_to_cart.single_add_to_cart_button.button.alt.wp-element-button:hover {
        background-color: green !important;
    }

    For Sticky Buy now button:

    .etheme-sticky-cart button.et-single-buy-now.single_add_to_cart_button.button.alt {
        background-color: yellow !important;
    }
    .etheme-sticky-cart button.et-single-buy-now.single_add_to_cart_button.button.alt:hover {
        background-color: green !important;
    }

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ms Morbenia Morbeck,

    Most Welcome ?,

    If you do not mind, can you please leave 5 stars rating for our Theme & Customer, and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicaed support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day ?

    Topic Closed.
    Best Regards.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @potter91,

    Actually, you are right, there is no element in the page builder for frequently bought together, that widget is only for the theme default “Single Product Builder”.

    You can post your request here – https://www.8theme.com/taskboard/ , so our dev team read it. If it takes votes from other customers, our dev team will try to add it in one of the next updates.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    Custom Tabs, You can set them from Xstore >> Theme Settings >> WooCommerce >> Single Product Builder >> Tabs https://postimg.cc/q63jrtWp as per your requirements.

    For more Custom Tabs: please read our theme documentation here: https://www.8theme.com/documentation/xstore/additional-customisation/support-of-the-custom-product-tabs-for-woocommerce-yikes-inc/

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You’d have to enable product reviews by accessing the following settings:

    1-WooCommerce -> Settings -> Products – http://prntscr.com/tfyyzy
    In this menu, please find “Enable product reviews” and enable it.

    2- Simply navigate to Dashboard > Products > All products > Select all products and Edit All product > there you can see Comments Allow and Save settings. See the image for a better reference here: https://ibb.co/9nfD2Jy

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Lucas,

    You have to go to XStore >> Theme Settings >> Header builder >> Header overlap and Transparent and turn it OFF from there: https://ibb.co/2YqDQGb

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    You are absolutely right, that sidebar has been set using the Widget globally on the complete site from Appearance >> Widgets >> Single Product Page Sidebar.

    So it’s not possible to apply that sidebar differently on different products.

    If you want to apply different sidebars content on different products, then you can simply remove global sidebar content from Appearance >> Widgets >> Single Product Page Sidebar and then use the single product builder and set the content from there for that column as per your requirements.

    Please watch this video I have captured for you: https://www.veed.io/view/06a9e8d2-a8cc-407d-a577-c97805d7841d?sharingWidget=true&panel=share

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @IP,

    1. You can change the style from XStore >> Theme Settings >> WooCommerce >> Shop >> Product Styles as per your requirements.

    2. You have to move that button using the Custom CSS in that style, please share the screenshot that where you want that button to appear in that style so that I will try to create the CSS for you, else, you can simply change the style of the product by following the 1st point.

    3. For that Quick View button color change, you have to go to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and change the color in that code: https://ibb.co/WVKNBjq as per your requirements.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Wade Yang,

    1- I think you didn’t read my previous message. I explain step by step process for how to use the uber menu. Please check my message again and try to follow the steps.

    2- In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and then paste the below code at the bottom of the CSS box there.

    .single-product form.cart table.variations th.label label{font-size:30px !important;}
    .single-product ul.st-swatch-size-large li.type-label span{font-size:30px !important;}

    Then save settings and check back to your site after clearing the browser cache.

    Note: In the above code the word “30” is the size you can change it with the size you want.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    Ok then please remove the previous CSS that I provided to you and try with the below given one:

    .swipers-couple-wrapper .vertical-thumbnails-wrapper .swiper-custom-left:before {
        color: blue !important;
        background-color: white !important;
        width: auto !important;
        padding:5px !important;
        border: 1px solid !important;
        border-radius: 100% !important;
    }
    .swipers-couple-wrapper .vertical-thumbnails-wrapper .swiper-custom-right:before {
        color: blue !important;
        background-color: white !important;
        width: auto !important;
        padding:5px !important;
        border: 1px solid !important;
        border-radius: 100% !important;
    }
    .arrows-hovered>.swiper-container .swiper-custom-left:before {
        color: blue !important;
        background-color: white !important;
        width: auto !important;
        padding:5px !important;
        border: 1px solid !important;
        border-radius: 100% !important;
    }
    .arrows-hovered>.swiper-container .swiper-custom-right:before {
        color: blue !important;
        background-color: white !important;
        width: auto !important;
        padding:5px !important;
        border: 1px solid !important;
        border-radius: 100% !important;
    }

    The result will appear like this: https://ibb.co/58hwH0f

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Dionizio Find,

    Sound’s Good!! that my proposed solution helped you in solving your issue.

    Feel free to write us back anytime, we are always here to help you.
    Thanks for contacting us.

    Have a nice day.
    Topic Closed.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Maky,

    I have tested both, your’s and your competitor’s site in incognito mode. Both sites open fast. I have recorded a video for you please watch it completely for a better reference: https://streamable.com/m6kke8

    Do not worry, your site is working perfectly fine and super fast.

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Ms Morbenia Morbeck,

    Done, I have set the link to the WhatsApp number as well, please check back to your site now after removing the browser cache.

    https://ibb.co/3mvq4fJ

    Regards 8Themes Team.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff

    Hello, @Farcela,

    Yes, please try with this code, please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

    .single-product-builder .et_product-block form.cart .taxonomy_levertijd.langer-dan-7-werkdagen {
        width: 100% !important;
    }

    Regards 8Themes Team.

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    11,911–11,940 of 13,902 posts
Viewing 30 posts - 11,911 through 11,940 (of 13,902 total)