Tony Rodriguez

Hello, @GTP,

We regret to inform you that achieving your desired outcome is not feasible with the current version of the theme. Please note that our item support does not encompass services to modify or extend the item beyond the original features, style, and functionality as described on the item page.

For minor customization requests, we suggest considering paid customization services. You may submit a customization request to the Codeable team via their website: https://www.codeable.io/?ref=qGTdX

Alternatively, you may post your request on our Taskboard at https://www.8theme.com/taskboard/. If your request garners sufficient votes from other customers, our development team will contemplate incorporating it in one of the forthcoming updates.

Best Regards,
8Theme’s Team

Hello, @Aditya Putra,

We appreciate your decision to select XStore as your WooCommerce WordPress theme.

To address your query, please follow these steps: Go to Appearance, then Widgets, and finally Footer Widget. You may find the setting you are looking for under the widget there.

If you are unable to locate the setting, we kindly request you to share your site’s WP Admin URL and Credentials with us. Please ensure to provide this information in the private content area of this topic. This will enable us to investigate the issue further and provide you with the necessary assistance.

Thank you for your cooperation.

Kind Regards,
8Theme Team

Hello, @coffeedog,

Should you wish to modify the font, we respectfully ask that you duplicate and insert the CSS code given below into the following pathway: Xstore >> Theme Options >> Theme Custom CSS >> Global CSS. Afterward, please ensure to clear your browser cache and revisit your website. The outcome should resemble this: https://postimg.cc/v4y3R6Pk

The CSS code is as follows:

article.blog-post .read-more, article.post-grid .read-more {
      text-transform: uppercase !important;
}

Please note that you have the option to alter the text-transform value in the subsequent CSS code according to your preferences.

Best Regards,
8Theme’s Team.

Hello, @Manish,

Thank you for contacting us and for using XStore.

Should you wish to replicate the same effect, kindly copy and paste the provided CSS code into the Xstore Custom CSS section in Elementor and proceed to update it.

selector .quantity {
    border-radius: 4px;
}

selector .quantity>.minus {
    border-top-left-radius: inherit;
    border-bottom-left-radius: inherit;
}

selector .quantity>.plus {
    border-top-right-radius: inherit;
    border-bottom-right-radius: inherit;
}
selector .etheme-product-list-image img {
    border: 2px solid #EFF6FD;
}
@media (hover) {
    selector .etheme-product-list-item,
selector .etheme-product-list-image {
    transition: all .3s;
}

selector .etheme-product-list-item:hover {
    transform: translateY(-5px);
}

selector .etheme-product-list-item:hover .etheme-product-list-image {
    transform: translateX(-30px) scale(1.1);
}
}

For your convenience, we have recorded a comprehensive video tutorial. We highly recommend watching it in its entirety and following the steps demonstrated therein. https://www.veed.io/view/03762d15-6051-4627-95e4-89f3de5235ce?sharingWidget=true&panel=share

We trust this will effectively resolve your issue.

Best Regards,
8Theme’s Team.

Hello, @Hakan Osman,

Thank you so much for purchasing our theme and contacting our support center.

You can easily add or remove menu icons by navigating to Dashboard > Appearance > Menus > Main Menu > 8Theme Shop page Option > Menu option. There you will find an icon library where you can select XStore icons and set the icon name before saving the settings.

For reference, please refer to the following screenshots: https://ibb.co/zJq7HVL, https://ibb.co/c3tYsvY, and https://ibb.co/ysgKpjx.

If you would like to use XStore icons, please visit this page – https://xstore.8theme.com/xstore-icons/.

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, @yuvi,

Thank you for contacting us and for using XStore.

1. To change the colors of the links on your website, please navigate to XStore > Theme Options > Styling/Colors > Choose Main Color and select the desired color. Once you have made your selection, please remember to publish the changes and clear your server and browser caches before checking back on your site.

For reference, please see the image provided.
https://ibb.co/v1K2gpm

If you cannot find the color settings for a certain element, let us know and we will help you. The lack of ability to change colors everywhere at once is not a problem, it is an advantage that allows us to make sites created with our theme flexible and universal at the same time.

2. & 3. & 4.

Could you kindly provide a screenshot indicating the specific text links for which you would like to alter the hover color and add an underline when hovered over? This will greatly assist us in understanding your requirements and providing the necessary assistance.

Please upload the screenshots on https://imgbb.com/ and share the links with us.

We kindly request you to create temporary wp-admin access, enabling us to review your settings and subsequently provide an appropriate solution to your issue.

To facilitate wp-admin access, you may create a new user account with an administrator role through the Dashboard. Please share the wp-admin URL, username and password with us via the Private Content area.

Best Regards,
8Theme Team.

Hello, @Nio,

We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.

Thank you for your time. We hope you have a wonderful day.

Please note that for any new issues, you should create a new ticket on the support forum.

This topic is now closed.

Warm regards,
8Theme’s Team.

Hello, @Zdenky,

We are pleased to inform you that you can add a text box under the price on the single product page. To do this, please navigate to Xstore >> Theme Options >> WooCommerce >> Single Product Builder. Here, you can add, set, or insert the Custom HTML block under the price widget and add the Custom content in it as per your requirements.

We have already set this up for you on your site. You can now add the content. For your reference, please refer to this screenshot: https://postimg.cc/SnS1xs8Z

Best Regards,
8Theme’s Team

Hello, @Darry,

We sincerely apologize for the inconvenience you have experienced with the Advanced WordPress Reset plugin. We understand that the issues you have encountered, such as the reset affecting your administrator password and the loss of core data and plugins, have caused significant frustration.

It is regrettable that you have had this experience, and we genuinely value your feedback regarding these issues. Your input is vital to us as we continually strive to enhance our recommendations and ensure a seamless experience for our customers.

In relation to the administrator password reset and the missing core data and plugins, we understand the impact this has had on your platform. While the Advanced WordPress Reset plugin is designed to reset your site to its default settings, we acknowledge that the repercussions have been more severe than anticipated.

To address your situation, we recommend the following steps:

Restore from Backup: If you have a backup of your site taken prior to using the plugin, we suggest restoring your site from that backup. This should help revert your site to its previous state, including the administrator password and the core data and plugins.

We appreciate your patience and understanding in this matter.

Best Regards,
8Theme’s Team

Hello, @trendy,

Thank you for contacting us and for using XStore.

We regret to inform you that we are currently unable to inspect your website. For further clarification, please refer to the attached screenshot. https://ibb.co/JpmT4BD

In order to assist you in resolving this issue, we kindly request you to temporarily disable or unblock the Geo Location for our IP address (182.189.92.148). This will enable us to conduct a thorough check of your site.

Additionally, we would appreciate it if you could create temporary wp-admin access for us. This will allow us to inspect your settings more closely.

To grant us wp-admin access, please create a new user account with an administrator role via the Dashboard. You can then provide us with the username and password through the Private Content area.

We appreciate your cooperation and look forward to assisting you further.

Best Regards,
8Theme’s Team

Hello, @Wendy D,

Thank you for contacting us and for using our theme and support services.

We appreciate your feedback and are glad to know that you are satisfied with our product and services.

We kindly request you to consider leaving a 5-star rating for our theme and customer and technical support by visiting http://themeforest.net/downloads. Your feedback and positive review would not only help us improve our product but also encourage us to provide better support in the future. It means a lot to us and we are grateful for your support.

If you have any further queries or concerns, please feel free to contact us anytime. We are always here to assist you.

Thank you again for choosing our product and services.

This topic is now closed!

Best Regards,
8Theme’s Team.

Hello, @Andre,

We have recently conducted a comprehensive review of your website using GTMetrix. We are pleased to inform you that your site has achieved a perfect score of 100%. You can view the detailed results at the following link: https://gtmetrix.com/reports/www.blueberry-learning.de/JkK5SVrm/

It is evident that you have already implemented several measures to enhance the performance of your WordPress site. However, you have reported experiencing some lagging issues. We would like to suggest further troubleshooting and potential solutions:

1. Database Optimization: Over time, WordPress databases can become cluttered, which can negatively impact performance.

2. External Scripts: Please verify if you are utilizing any external scripts (JavaScript or CSS) from third-party sources. These can potentially slow down your site if the sources are experiencing issues or are slow to load.

3. Server Performance: Despite your recent server upscale, it is crucial to ensure that your server configuration is optimized for WordPress. We recommend using server-side caching.

4. Hosting Provider: If you have tried all other options and the issue persists, it may be beneficial to contact your hosting provider. They may be able to provide insights or assistance in optimizing your server environment for improved performance.

Please note that diagnosing and resolving performance issues can be a complex process and may require a combination of different approaches. We advise making changes one at a time and monitoring the impact after each change to identify what is effective and what is not.

Best Regards,
8Theme’s Team

Hello, @eulice,

Thank you for using our theme and for contacting us.

We hope this message finds you well.

We have conducted a thorough review of your website using a personal mobile device and found no issues. It appears that the problem you are experiencing may be due to cache issues on your end. We kindly suggest that you clear your browser cache and revisit the website.

For your convenience, we have created a video tutorial detailing the steps to clear your browser cache. You can find this video in the private content area for your reference.

Should you have any further questions or concerns, please do not hesitate to contact us.

Best Regards,
8Theme’s Team.

Hello, @Arbadev,

We would like to inform you that the default sorting option provided by WooCommerce can be found by navigating to Appearance >> Customize >> WooCommerce >> Product Catalog >> Default Product Sorting.

However, please note that there is no inherent option to filter the product based on Stocks on the Shop page. This would require some additional customization code.

For your convenience, we recommend referring to the following article: https://www.businessbloomer.com/woocommerce-show-in-stock-products-first-shop/. The solutions provided in this article may assist you in resolving your issue.

Best Regards,
8Theme’s Team

Hello, @James Lee,

After reviewing the situation, it appears that the problem is indeed related to the LiteSpeed Cache plugin. Our initial assessment suggests that there might be a configuration within the cache plugin that’s causing the performance concern you’ve raised.

We kindly recommend checking the settings of the LiteSpeed Cache plugin. If you’re unsure about the ideal settings, we advise reaching out to the plugin’s author or support team for further assistance. They should be well-equipped to provide guidance and recommendations on how to configure the plugin for optimal performance based on your website’s needs.

Should you require any additional help or have further questions, please don’t hesitate to get in touch with our support team. We’re here to assist you in any way we can to ensure your website runs smoothly and efficiently.

Best Regards,
8Theme’s Team.