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Product Carousel doesn’t display correctly on mobile

This topic has 4 replies, 3 voices, and was last updated 8 months ago ago by Tony Rodriguez

michaelmilauskas

Participant

June 30, 2023 at 22:52

Hi, I have the XStore Child theme installed and I’ve got a Product Carousel medule on the home page. We only have one product right now, if that makes any difference. On desktop the product image and the blue overlap that appears (with the product name, etc.) appear okay. When I view it on my iphone, the carousel image is clipped. The text in the blue overlapping area is also cut off. There’s also a “read more” button (which I should get rid of anyway) that’s also cut off. Is there something I can do or a setting somewhere that will get rid of these problems. I took a screen shot which shows exactly what I’m talking about. I don’t see any way to upload it here. Thanks in advance for any help.

#360844 Copied Theme version: 9.1.8 WooCommerce version: 7.8.1

3 Answers

Rose Tyler

Support staff

July 1, 2023 at 07:38

Hello, Michaelmilauskas,

Thank you for contacting us and for using XStore.

Please provide screenshots or video of the problem.
Upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#360868 Copied

michaelmilauskas

Participant

August 29, 2023 at 20:45

Sorry for the long delay, Rose. I got rid of the carousel since we want to password protect the store area and only make it available to medical professionals. If I have to add the carousel back I’ll follow up and submit another ticket. Thanks!

#366065 Copied

Tony Rodriguez

Support staff

August 30, 2023 at 05:13

Hello, @michaelmilauskas,

No problem at all! Thank you for keeping us updated.

If you need any further assistance or concerns, feel free to submit another ticket or reach out. Good luck with your website updates!

Have a nice day!

This topic is now closed!

Best Regards,
8Theme’s Team.

#366072 Copied
Tagged: carousel, display, mobile, product, templates, woocommerce, wordpress
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Product Carousel doesn’t display correctly on mobile

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