Hello, @salmi,

We would like to guide you through the process of altering the color of the product prices on your Shop page. Kindly follow the steps outlined below:

1. Copy the following CSS code:

   .content-product .price span.woocommerce-Price-amount.amount bdi {
       color: red !important;
   }

2. Navigate to “Xstore” followed by “Theme Options.”
3. Proceed to “Theme Custom CSS.”
4. Paste the copied code into the “Global CSS” section.

After completing these steps, please ensure to clear your browser’s cache before revisiting your site to view the changes.

For your reference, the expected outcome should resemble the example provided here: https://ibb.co/rbpj26t

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, @george kakamoukas,

Thank you for your response.

We hope this message finds you well.

Upon thorough review of your website, we are pleased to inform you that we have not identified any issues. The product slider element, powered by the WPBakery plugin on the homepage, is functioning as intended. Additionally, the product titles on the shop page are displayed correctly.

We have also verified that the Title Limitation Type and the Lines Number settings are operating properly on your website. For your convenience, we have attached images as a visual reference.

https://ibb.co/z4dbTSc
https://ibb.co/fYfyfGh
https://ibb.co/HThk9d2

It appears that the difficulties you are experiencing may be related to caching. We kindly suggest that you clear your browser’s cache to resolve this matter. Alternatively, you may wish to access the website using a different browser that has not previously visited the site, to ensure a fresh loading of the content.

We trust that these recommendations will prove helpful in addressing your concerns. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Hempednyc,

Thank you for contacting us and for using XStore.

1/ We understand from your description that you are currently utilizing the Advanced Cart layout on your website and wish to implement a consistent header across the entire site.

Please be informed that the functionality to use a uniform header and footer on both the cart and checkout pages is indeed available and functioning properly. However, we have identified that within the header builder, you have only crafted a header for the desktop version. This header is displayed across the entire site with the ‘Header Overlap & Transparent’ option enabled, which appears to be the primary cause of the issue you are experiencing.
https://ibb.co/gZZPVsD

2/ We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you clear your browser’s cache before revisiting your site to see the changes.

Additionally, we have implemented a duplicate header to create multiple headers on your homepage, as per your request. For your reference, we have included an image to illustrate the modifications.

https://ibb.co/2d3Pwjq
https://ibb.co/2Nd3XZs
https://ibb.co/YXNcN5N
https://ibb.co/pKjc8Gk

3/ Additionally, you can watch this video to learn how to use multiple headers: https://www.youtube.com/watch?v=BpeXfzNwkOc

Should you require any further assistance, please do not hesitate to reach out to us.

Best Regards,
The 8Theme Team

Hello, @Kose,

I hope this message finds you well.

1. We are pleased to hear that the solution we provided has successfully resolved your issue. Your feedback is greatly appreciated.

2. We value your suggestions and would be grateful if you could share your ideas for additional compatible plugins on our taskboard at the following link: https://www.8theme.com/taskboard/. This will allow our development team to consider your recommendations for future updates.

3. Regarding the integration of Facebook and Google Login, our Xstore theme does indeed support this functionality. For detailed information and guidance, please consult our theme documentation at: https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/.

Thank you for your continued support and engagement. Should you have any further inquiries or require assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, @thibaultcomte,

Thank you for contacting us and for using XStore.

1/ Kindly proceed to Xstore > Theme Options > Speed optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

In the event that you are utilizing a cache plugin, we recommend temporarily disabling it.

We trust that this will rectify the issue you are currently experiencing.

2/ If the changes you make in the Customizer are not reflected on the page, it is likely a caching issue. If the changes are visible in the Customizer, they should also be visible on the front end.

We recommend that you temporarily disable any CDN caching and cache plugins, clear your browser cache, and then check again.

3/ Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

Thank you for your cooperation.

Best Regards,
8Theme’s Team.

Hello, @nixatsnow,

Thank you for contacting us and for using XStore.

We would like to inform you that if you desire to select the method by which each product title is truncated on the shop page or archive page, you may do so by following these steps:

1. Go to “XStore” in your dashboard.
2. Proceed to “Theme Options.”
3. Click on “WooCommerce,” then navigate to the “Shop” section.
4. Under “Product Design,” locate “Title Limitation Type” and “Lines Number.”
5. Adjust the settings according to your preferences.
6. Ensure to click “Publish” to save the changes.

For your convenience, we have provided an image to guide you through this process. https://ibb.co/pKdD3fH

We trust that this will address your concern. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

Hello, @Vonrosenberg,

Thank you so much for purchasing our theme and contacting our support center.

1/ Could you please check how it works when Advanced cart/checkout Layout is disabled in Xstore > Theme Options > WooCommerce > Cart/Checkout Layout?

2/ We kindly request you to conduct a check by activating the default WordPress Theme, such as Storefront or Twenty Twenty-Three (Appearance > Themes). This is to ascertain whether the issue you are experiencing is due to our theme or not. Let us know the result.

We kindly recommend that you take a complete backup of your site before proceeding.

3/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation.

Best Regards,
The 8Theme Team

Hello, @thibaultcomte,

Thank you for using our theme and for contacting us.

Could you please check how it works when Advanced cart/checkout Layout is disabled in Xstore > Theme Options > WooCommerce > Cart/Checkout Layout?

Furthermore, we would appreciate it if you could create temporary wp-admin access and share the details via the private content area. This will allow us to review your settings and better understand the issue at hand.

We kindly recommend that you take a complete backup of your site before proceeding.

Best Regards,
8Theme Team.

Hello, @Lani,

I hope this message finds you well.

1. We have reviewed your request and understand that you wish to implement a sidebar on the single post page that features clickable products. To assist you in achieving this, please follow the steps outlined below:

a. Begin by accessing your WordPress Dashboard, then proceed to “Static Blocks”. Here, you will need to create a new static block using Elementor. Within this block, incorporate a Product Grid element to display your products. Ensure that you adjust the settings to meet your specific requirements before publishing the block.

b. Next, navigate to “Xstore” followed by “Theme Options” and then “Blog”. Under “Single Post”, you will find the option to “Select Sidebar Position”. Choose the position that best suits your layout and publish the changes. For visual guidance, please refer to the provided screenshot: https://ibb.co/RSRJ5Lq

c. Lastly, return to the WordPress Dashboard and select “Widgets”. In the “Main Sidebar” section, add the static block widget that you previously created. Make sure to select the static block you wish to display. For further clarification, please view this screenshot: https://ibb.co/p4nSKXD

2. We have performed an additional review of your website’s slider functionality using a personal mobile device, and we are pleased to report that the slider is operating correctly without any issues of auto-sliding. To assist you further, we have recorded a comprehensive video demonstrating the slider’s performance, which you can view at your convenience via the following link:

Video: https://www.veed.io/view/62bee3db-7c48-48ce-bd4a-fc0009ba496e?sharingWidget=true&panel=share

Should you continue to experience difficulties, we kindly recommend that you clear your mobile browser’s cache and attempt to access the site once more. Alternatively, you may wish to verify the site’s functionality on a different device or through a newly installed browser.

Should you require any additional assistance or have further inquiries, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @GTP,

We would like to inform you that when utilizing the Xstore > Theme Options under WooCommerce > Single Product Builder, you are limited to a total of five HTML blocks and one additional custom block. Regrettably, the current configuration does not allow for the inclusion of more custom HTML blocks within the single product page builder. https://ibb.co/Y3DvNLD

However, should you require the addition of further custom HTML blocks or wish to incorporate custom content tailored to your specific needs on the single product page, we encourage you to take advantage of our theme’s new functionality found at Xstore Builders > Single Product Builder.

For detailed guidance on how to use these features, please refer to our theme documentation. https://www.8theme.com/documentation/xstore/xstore-builders/xstore-single-product-builder-with-elementor/

We trust this information proves useful to you. Should you have any further inquiries or require assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Focu5,

Thank you for your response.

We are pleased to inform you that the issue you reported has been successfully resolved. We kindly ask that you revisit your website after clearing your browser’s cache to see the changes.

Additionally, we have ensured that the position of the sticky cart wishlist icon is consistent across all devices. For your reference, we have provided images in the private content area.

Should you require any further assistance, please do not hesitate to reach out.

Best Regards,
The 8Theme Team

Hello, @thedeancorp,

Thank you for using our theme and for contacting us.

We understand that you would like to have the same cart functionality on your site as seen on our demo site, Please navigate to Xstore > Theme Options > woocommerce > Shop > Shop page layout> Product Added Notification > Select Open cart as Off-Canvas and publish the changes.

For your reference, please see the attached image. https://imgur.com/WpWnjh1

We hope this resolves your issue.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team.

Hello, @seb,

I hope this message finds you well.

To accomplish the outcome you are seeking, it is necessary to utilize a Static Block. Please proceed to your WordPress Dashboard, then navigate to “Static Blocks” and select “Add New.” Subsequently, you may employ the “Products Grid” element and configure it according to your specifications. For your convenience, an illustrative screenshot has been provided here: https://postimg.cc/hJ8BSFDr

Once you have successfully created the static block, kindly proceed to “Xstore” followed by “Theme Options,” then “WooCommerce,” and finally “Single Product Builder.” Here, you will need to insert the “Custom HTML” block into the designated section and select the previously created block to be displayed within the “Custom HTML” block. This will ensure that it appears across all of your product pages. For further clarification, please consult the accompanying screenshot: https://postimg.cc/TLCh35dC

Should you require any additional assistance or have any questions, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Hello, @Fatima,

We are pleased to hear that your issue has been successfully resolved. If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Wishing you a pleasant day ahead.

This topic is now closed.

Kind regards,
The 8Theme Team

Hello, @Cr3atorf1lm,

I hope this message finds you well. We have received your communication regarding difficulties encountered while editing a page using the WP Bakery page builder. To assist you more effectively, could you kindly provide a screenshot or a brief video clip illustrating the issue? This will greatly enhance our understanding and enable us to offer a more precise solution.

Furthermore, for us to investigate the matter thoroughly on your behalf, please securely share your website’s WP Admin URL and login credentials. You may submit this information in the private content section of this support topic to ensure confidentiality.

We appreciate your cooperation and look forward to resolving your concerns promptly.

Warm regards,
The 8Theme Team