Tony Rodriguez

Hello, @Martine,

There is no specific option in the theme for the shop, single product, and payment page layouts to set. The option you set from the “General >> Layout” will work on the entire site.

If you take that off the layout will be the one that you want for the pages and yes you can create different headers for the site pages you want.

Here is the video to learn how to create multiple headers: https://www.youtube.com/watch?v=BpeXfzNwkOc&t=11s

I hope it helps to solve your issue.

You said (And is there a way to make these images fit in the shadowbox when this page is full width?)

In my very first response, I already told you from where do you set the product image size read below.

This was my message: “To set the product images size to navigate to the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Product Images and from you will be able to set the product images size check the image: https://postimg.cc/5XXFdcmH”

Today you asked again the same thing and I checked your site and
I set the settings in that option and you can see the results in this video: https://streamable.com/p5miys

Hope this helps.

Regards 8Themes Team.

Hello, @TFS,

3. Yes you can change the word as well but for that, you have to change it in the theme language files using translation, you can use the Loco translate plugin for it, please read our theme documentation here: https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards 8Themes Team.

Hello, @Lasitha851,

Actually, it is a sub-menu with a mega menu. Our theme has the option to set the mega menu content using static block. I mean you can create a block and add the content in it using the page builder plugin as per your need. Once you created a block you can set that block on a menu item as a sub-item of it. By doing this you can make it.

Check this article for a better reference: https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/ and here is a video: https://www.youtube.com/watch?v=f07MBdnFPfk&t=3s

Regards 8Themes Team.

Hello, @mohamed aly,

Actually, our theme supports two types of product pages.

1 (a). Pre-build/Default layout:

If you are using this Pre-build/Default layout, Simply go to Dashboard >> Theme Settings >> Woocommerce(Shop) >> Single product page >> Related products and there you can see the Display Related Products option and choose Disable. See the Screenshot for a better reference: https://postimg.cc/3kgg41pV

1 (b).Custom layout Single Product Builder:

If you are using the Custom layout Single Product Builder then go to Dashboard >Theme Settings > WooCommerce > Single Product Builder > and there in the section Delete the Related product element. See the image for a better reference: https://postimg.cc/jWgsdV8X

2. Actually, our theme supports two types of product pages.

1. Pre-build in this you can enable/disable some options
2. Custom layout in this you are able to create the layout and set the content as per your need.

Here is the detailed video on both points so you can check and understand better. Video Link: https://streamable.com/5j6ysy

Also here is the detailed documentation on these layouts: https://www.8theme.com/documentation/docs/single-product-page/

Regards 8Themes Team.

Hello, @parshva,

Thanks for using our Theme and for contacting us.

In order to solve your issue simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

.header-main-menu .nav-sublist-dropdown:not(.nav-sublist){top:75% !important;}

Then save settings and check back to your site after clearing the browser cache.

The result will appear like this: https://postimg.cc/SjyFw60p

Regards 8Themes Team.

Hello, @Martine,

Yes, You can disable the full-width layout for the single product page by navigating to the Dashboard >> XSTORE >> Theme Options >> WooCommerce >> Single Product builder >> Layout, and from there disable the full-width option check the image: https://postimg.cc/DWFyRqn9

For the checkout page, there is no option in the theme to set the layout for this specific page it comes from WooCommerce and in this, there is no such feature like this as well.

Regards 8Themes Team.

Hello, @Anas,

You’re Most Welcome!!

Thanks for contacting us,
Have a nice day. ?

Note: Feel free to generate a new topic anytime, if you need further assistance from us, we are always here to help you.

Topic Closed.

Regards 8Themes Team.

Hello, @Anas,

Your issue has been solved please check back to your site now after removing the browser cache, I have added the Custom CSS code under Theme Settings >> Theme Custom CSS >> Global CSS: https://postimg.cc/7GNMgZpg

https://postimg.cc/HjptTby3

.single-product button.add_to_cart_button.single_add_to_cart_button {
    min-width: 30% !important;
}

Regards 8Themes Team.

Hello, @CJCORP,

I have just tested your site on my personal mobile phone and it is working perfectly fine for me, I have captured the video for you as well, please watch it here: https://www.veed.io/view/5f0bdfd4-1177-40e9-90ca-8fbff5ce06e4?sharingWidget=true

So it must be the cache issue at your end nothing else, please try to clear the cache completely and check back.

Regards 8Themes Team.

Hello, @Igor,

I have just tested the same feature on my test site and it is working perfectly fine for me, I have captured the video for you as well, please watch it here: https://www.veed.io/view/924e44e0-641d-4b20-aa39-9715220f40ff?sharingWidget=true

As you can see in the video, those navigations will show the product when you hover over it and then click on that product.

So the issue must be on your site only, First of all, if you are using the Child Theme with your own Customization then please try to check back by activating the Parent Theme on your site, if that will not resolve your issue then please try to disable all the third-party plugins (including cache plugins), that does not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for the problem.

And if the issue will still persist then please remain all the third-party plugins deactivated on your site and provide me the login access to your site in the below-listed format in the private content area and allow permission to debug your site which includes deactivating all the third-party plugins and on-site Customization as well so that I will check and assist you accordingly.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Note: Please take the complete backup of your site first.

Regards 8Themes Team.

Hello, @Anas,

Your issue has been solved please check back to your site now after removing the browser cache, you have to give the border value then it will work, without the border value, I mean when the border value will be 0 then how could it show?

I just set the border value as 1px and it worked: https://postimg.cc/Fd1PTmpw

Regards 8Themes Team.

Hello, @Anas,

Sorry for the inconvenience but Your site is under maintenance mode, so we can’t check it. can you please share your site WP-ADMIN Login details in the below-listed format in the private content area of this topic on which you are facing the issue so that we’ll check and assist you accordingly?

WP Admin URL:
WP Admin Username:
WP Admin Password:

Regards 8Themes Team.

Hello, @nhsobuz,

2. I debugged your site deeply and finds that the issue is in those attributes, I deleted the XXL attribute and then recreated it, and then again assigned those 3 products to the XXL attribute and it is working perfectly fine now, I have captured the video for you as well, please watch it here: https://www.veed.io/view/afae963a-fbfb-4baa-a57c-a82c3850bcfc?sharingWidget=true

So you have to delete the XL attribute as well again and then recreate it and assign the products to it as well, It will surely work for you.

Regards 8Themes Team.

Hello, @filmguerilla,

Contact your hosting provider and ask them if they block outgoing/ingoing connections to our server 136.243.62.54

To activate the theme your site should be able to make requests to our server and get a response.

OR

It might be “cURL error 28: Connection timed out after 5000 milliseconds” – when contacting our server, your server gives the following error, so contact your hosting provider and ask to solve it, please.
Maybe this article will be useful – https://www.wpbeginner.com/wp-tutorials/how-to-fix-curl-error-28-connection-timed-out-after-x-milliseconds/

And if the issue will still persists after that then please share your site WP Admin URL and Credentials and also the Cpanel URL and Credentials in the private content area of this topic, by following the below-listed format, so that we will further look into it for you and help you out.

WP Admin URL:
WP Admin Username:
WP Admin Password:

Cpanel Admin URL:
Cpanel Admin Username:
CPanel Admin Password:

Regards 8Themes Team.

Hello, @adilsaeed,

Your issue has been solved please check back to your site after clearing the browser cache.

I have enabled the classic widget panel from Dashboard > Theme setting > General/Layout. See the image for a better reference: https://postimg.cc/VdhJQkJx and https://postimg.cc/sQnVYTSk and it resolved your issue.

Regards 8Themes Team.