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I am using products slider element from wp bakery plugin. The product title does not limit its title

This topic has 6 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Rose Tyler

george kakamoukas

Participant

November 15, 2023 at 02:17

I am using xstore niche market 02. I want to control the limit of the product title lines showing inside the sliders.

From xstore > Woocommerce (Shop) > Product Design I am only able to change the number of lines of the shop / categories display. In case of product sliders the complete title is showed, leading to a very disturbed presentation.

Any help please!

#373789 Copied Theme version: 9.1.14 WooCommerce version: 8.2.2

5 Answers

Tony Rodriguez

Support staff

November 15, 2023 at 06:18

Hello, @george kakamoukas,

Thank you for contacting us and for using XStore.

We kindly request that you provide us with the URL of the page where you are encountering the issue. Additionally, please create a temporary WP-admin login and share the credentials with us in a secure, private content area. This will enable us to thoroughly examine your settings and offer the necessary assistance.

We kindly recommend that you take a complete backup of your site before proceeding.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#373795 Copied

george kakamoukas

Participant

November 16, 2023 at 14:47

Thank you for your prompt response Tony!

All the pages where I display some products (I include some links in the private content area).

Thank you

Please contact administrator
for this information.

#373932 Copied

Tony Rodriguez

Support staff

November 17, 2023 at 09:01

Hello, @george kakamoukas,

Thank you for your response.

We hope this message finds you well.

Upon thorough review of your website, we are pleased to inform you that we have not identified any issues. The product slider element, powered by the WPBakery plugin on the homepage, is functioning as intended. Additionally, the product titles on the shop page are displayed correctly.

We have also verified that the Title Limitation Type and the Lines Number settings are operating properly on your website. For your convenience, we have attached images as a visual reference.

https://ibb.co/z4dbTSc
https://ibb.co/fYfyfGh
https://ibb.co/HThk9d2

It appears that the difficulties you are experiencing may be related to caching. We kindly suggest that you clear your browser’s cache to resolve this matter. Alternatively, you may wish to access the website using a different browser that has not previously visited the site, to ensure a fresh loading of the content.

We trust that these recommendations will prove helpful in addressing your concerns. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

#373997 Copied

george kakamoukas

Participant

November 17, 2023 at 11:02

Dear Tony thank you for your effort.
Right now I see that indeed the 3-line limitation has been applied to all products. I am not sure if it was a cache issue since I am practicing on Google Chrome’s Incognito tab.

Is incognito supposed to cache a websie or not?

#374011 Copied

Rose Tyler

Support staff

November 17, 2023 at 16:43

Hello, @george kakamoukas,

We appreciate your prompt response.

We are pleased to hear that your inquiry has been resolved.

It’s worth noting that caching can occur not only in the browser but also on the server side or by CDN if one is in use. These caches can sometimes cause the kind of issue you were experiencing, as they may serve an outdated version of the website until they are refreshed.

Best regards,
The 8Theme Team

#374052 Copied
Tagged: advanced customization options, optimized ecommerce features, product slider element, unlimited title length, wordpress woocommerce themes, wp bakery plugin
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