I’m having trouble editing my pages because Elementor is loading endlessly. What’s interesting is that when I disable multiple plugins, it finally loads. However, if I enable any of those plugins, it stops working again. So several of them need to be disabled. Normally, one plugin may cause the problem, and you can replace it or fix it with the author. But in my case, multiple plugins are affecting it, and I need to keep all of them disabled to be able to edit the page.
We hope this message finds you well.
1/ Regarding the server requirements, we kindly request that you reach out to your service provider and inquire if they could increase the maximum execution time to 5000. https://imgur.com/QQuzQSx
2/ We kindly request you to read and adhere to the instructions provided in the official Elementor article, which can be accessed via the following link: https://elementor.com/help/elementor-widget-panel-not-loading/
3/ We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.
If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.
Please note that you should take a complete backup of your site before proceeding.
In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:
WP Admin URL:
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Thank you for your cooperation.
Should you require any further assistance, please do not hesitate to contact us.
The 8Theme Team
Hi, thank you for responding promptly. I was contemplating a significant change.
Yes, it worked. I increased the maximum execution time to 5000, also raised the memory limit and now it loads. I only canceled the caching plugin. I’m keeping the others since it’s working. However, we do need more compatible plugins. Can you please increase the number of compatible plugins in your arsenal? We require more features such as Facebook and Google integrations. Thank you
I hope this message finds you well.
1. We are pleased to hear that the solution we provided has successfully resolved your issue. Your feedback is greatly appreciated.
2. We value your suggestions and would be grateful if you could share your ideas for additional compatible plugins on our taskboard at the following link: https://www.8theme.com/taskboard/. This will allow our development team to consider your recommendations for future updates.
3. Regarding the integration of Facebook and Google Login, our Xstore theme does indeed support this functionality. For detailed information and guidance, please consult our theme documentation at: https://xstore.helpscoutdocs.com/article/87-facebook-login.
Thank you for your continued support and engagement. Should you have any further inquiries or require assistance, please do not hesitate to reach out.
The 8Theme Team
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