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Topic: layout issues…………………………….

Lani

Participant

November 16, 2023 11:39 am

layout
Site URL: hidden
Theme version: 15780546

Please contact administrator
for this information.

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Tony Rodriguez

Support staff

November 16, 2023 1:52 pm

Hello, @Lani,

I hope this message finds you well.

1. We have reviewed your request and understand that you wish to implement a sidebar on the single post page that features clickable products. To assist you in achieving this, please follow the steps outlined below:

a. Begin by accessing your WordPress Dashboard, then proceed to “Static Blocks”. Here, you will need to create a new static block using Elementor. Within this block, incorporate a Product Grid element to display your products. Ensure that you adjust the settings to meet your specific requirements before publishing the block.

b. Next, navigate to “Xstore” followed by “Theme Options” and then “Blog”. Under “Single Post”, you will find the option to “Select Sidebar Position”. Choose the position that best suits your layout and publish the changes. For visual guidance, please refer to the provided screenshot: https://ibb.co/RSRJ5Lq

c. Lastly, return to the WordPress Dashboard and select “Widgets”. In the “Main Sidebar” section, add the static block widget that you previously created. Make sure to select the static block you wish to display. For further clarification, please view this screenshot: https://ibb.co/p4nSKXD

2. We have performed an additional review of your website’s slider functionality using a personal mobile device, and we are pleased to report that the slider is operating correctly without any issues of auto-sliding. To assist you further, we have recorded a comprehensive video demonstrating the slider’s performance, which you can view at your convenience via the following link:

Video: https://www.veed.io/view/62bee3db-7c48-48ce-bd4a-fc0009ba496e?sharingWidget=true&panel=share

Should you continue to experience difficulties, we kindly recommend that you clear your mobile browser’s cache and attempt to access the site once more. Alternatively, you may wish to verify the site’s functionality on a different device or through a newly installed browser.

Should you require any additional assistance or have further inquiries, please do not hesitate to reach out.

Best regards,
The 8Theme Team

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Lani

Participant

November 18, 2023 3:06 pm

layout

Please contact administrator
for this information.

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Tony Rodriguez

Support staff

November 20, 2023 5:23 am

Hello,@Lani,

Thank you for your response.

We regret to inform you that your recent request has not been entirely clear to our team. To ensure that we can assist you effectively, we kindly ask that you provide a detailed description of your specific needs or the objective you wish to achieve. This will enable us to review your request thoroughly and offer the most appropriate assistance.

Furthermore, we would appreciate it if you could supply the URL of the page where you are encountering the issue. This information will allow us to examine the matter more closely and address any problems you may be facing.

Thank you for your cooperation, and we look forward to your prompt response.

Best Regards,
The 8Theme Team

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