Forum Replies Created

Viewing 30 posts - 20,041 through 20,070 (of 68,227 total)
1 2 3 … 668 669 670 … 2,273 2,274 2,275
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:44

    Hello, PR,

    XStore is a WordPress WooCommerce theme.

    To open the page of the category go to Dashboard > Products > Categories > hover over the category and click on view – https://prnt.sc/quKmX7Ec3k4L

    To be able to add a category page to the site menu in the header, go to Appearance > Menus > edit menus > use custom link or product category https://prnt.sc/xJRwr25AaYaG

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #350092 Copied In reply to: How to add specific pages on shop page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:40

    Hello, PR,

    Yes, the fix was included in the latest update.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #350091 Copied In reply to: How to edit the space between certain words
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:35

    Hello,

    You’re welcome!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #350090 Copied In reply to: Banner Carousel Feature Issue in Elementor
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:35

    Hello, Profaczi,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    We would recommend you temporarily disable next options:
    – Theme options > Speed optimization > Menu Cache and Remove Query Strings From Theme Static Resources
    – Theme options > General > Mobile Content Optimization > Off.

    After that clear cache of the browser on mobile devices and check the result.

    Kind Regards,
    8theme team

    #350089 Copied In reply to: Headers are not loading colors properly everywhere
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:31

    Hello, Kevin,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    There is no ready option or solution for this from our theme side. We would recommend you contact support of WooCommerce plugin to get advice – https://wordpress.org/support/plugin/woocommerce/

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #350088 Copied In reply to: Showing single product attribute in the single product page.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:28

    Hello, Dhruv,

    Thank you for getting in touch with us.

    This block comes from the vendor plugin you are using on the site, so we would recommend you contact support team of that plugin.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #350087 Copied In reply to: How can we change the Dynamic Vendor Store Name to “Vendor Store” on single product page
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:26

    Hello, DRIFT,

    You’re welcome!

    1/ There is no such option.
    But you can try the next settings for one of your products to see if it gives the desired result – https://prnt.sc/WfqW_0Cf3KRM

    2/ “Default Product Sorting” option comes from WooCommerce plugin, to find this option, go to Theme Options > WooCommerce > Product Catalog.
    On a custom page, you can use Products grid element – https://prnt.sc/htNDlwEWa6Ym

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #350086 Copied In reply to: Products variations shown as out of stock even if some variations are in stock
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:15

    Hello, Michele P,

    Thank you for your understanding. We will inform you once this situation has been resolved.

    Kind Regards,
    8theme team

    #350085 Copied In reply to: I don’t work more integration with Instagram
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:13

    Hello, Sany,

    Thank you for getting in touch with us.

    Please check Custom Tabs in Theme Options > WooCommerce > Single Product Builder > Tabs.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #350084 Copied In reply to: How to edit Tabs menu content of store .
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 11:09

    Hello, Michele P

    Thank you for the report.

    This problem is independent of the latest theme update.
    Our development team is currently working on this issue, which is related to the new Facebook regulations. We will do our utmost to resolve it as soon as possible, but it may take a few days.

    We apologize for any inconvenience this may have caused. We kindly ask for your patience.

    Kind Regards,
    8theme team

    #350081 Copied In reply to: I don’t work more integration with Instagram
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 15, 2023 at 07:39

    Hello, Niddy,

    We will leave it for now.

    If you have other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #350055 Copied In reply to: Shortcode for the size guide pop-up to use in custom block
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 18:10

    Hello, Aasem,

    You’re welcome and thank you for the reply.
    Have a nice day!

    Kind Regards,
    8theme team

    #350011 Copied In reply to: Mini cart translations keep reverting back
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 18:07

    Hello, DRIFT,

    We apologize for the delay in responding.

    Fixed. Please check now.

    We uploaded a fix in xstore/framework/woo.php
    and also clicked the “Terms recount” button in WooCommerce -> Status -> Tools ( https://prnt.sc/3TEbeP7lp3M7 ) as we described in the option’s description -> https://prnt.sc/sSUDnci_ByxR

    Kind Regards,
    8theme team

    #350010 Copied In reply to: Products variations shown as out of stock even if some variations are in stock
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 17:45

    Hello, Niddy

    “Please put my site back to how it was.” – we did not save our changes at the end. Tests were done, but they are on screenshots, your real site is not changed.

    “As I explained all I want is to be able to call my shortcode from within a html block (elementor), or using dynamic option of shortcode. ” – what is URL of page where you tried to do this? On which page we can do tests? Please provide the URL.

    “That’s a basic request – ie a list of shortcodes. ” – there are no ready shortcodes for mentioned by you elements.

    Kind Regards,
    8theme team

    #350008 Copied In reply to: Shortcode for the size guide pop-up to use in custom block
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 17:41

    Dear, Dionizio Find,

    We apologize for the delay in responding to your inquiry. Unfortunately, we are unable to understand your explanation. We have checked your website from a mobile device and did not encounter any issues on the Home or single product page.

    In order to better assist you, please provide us with more detailed information, including screenshots and URLs, regarding the issues you are experiencing and the pages on which they occur.

    Additionally, we recommend that you check the website on a real mobile device, as opposed to an emulator, as emulators may have their own bugs.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    #350006 Copied In reply to: Hello how are you. Do you have any idea how I can check these optimizing css delivery
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 17:36

    Hello, Andrea Porcaro,

    Thank you for using our theme.

    Please post your problem by submitting a new topic here – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and provide us with a video of the problem (upload video on filesharing service and provide us with the URL https://wetransfer.com/ ).

    Kind Regards,
    8theme team

    #350002 Copied In reply to: Problems in the checkout phase with paypal
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 17:33

    Hello, WebsiteDude,

    The mentioned code disables additions ajax request for wishlist and compare quantity in the header, and this should not cause a problem on your site. For other customers, this additional ajax may be needed if they using cache plugins and face the problem of refreshing the quantity in the header while going through pages.

    Currently, the task about combat with additional admin-ajax.php is in our task list, but there is no ready solution. If you have your own ideas, please reply back here.

    Kind Regards,
    8theme team

    #350001 Copied In reply to: URGENT Excessive ajax requests via XStore Plugin
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 17:24

    Dear, Niddy,

    You did not provide URL of page we asked for, so we did the test by ourselves on your site and mentioned shortcodes work fine. Examples are in the Private Content area.

    If you need any further assistance with additional customization and shortcodes, we recommend submitting a customization request to the WPKraken team.
    Please note that additional customization in files is outside the scope of our basic support.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #350000 Copied In reply to: Shortcode for the size guide pop-up to use in custom block
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 16:51

    Dear, Manchovski,

    Fixed. Please check now.

    Kind Regards,
    8theme team

    #349999 Copied In reply to: Sales booster: how do I setting progress bar free shipping to be calculated without a tax
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 16:19

    Hello,

    You’re welcome! Thank you for letting us know.

    Kind Regards,
    8theme team

    #349996 Copied In reply to: XStore Facebook or Google Login Not Working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 16:17

    Hello, Niddy,

    It worked fine on our test site.
    Please provide correct temporary wp-admin and FTP access.
    Also, provide the page where you would like to display this.

    Kind Regards,
    8theme team

    #349995 Copied In reply to: Shortcode for the size guide pop-up to use in custom block
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 16:14

    Hello, WebsiteDude,

    For rewriting our built-in breadcrumbs functionality you may add next code to your child-theme/functions.php

    add_action('etheme_page_heading', 'etheme_page_heading', 10);
function etheme_page_heading() {
// your custom SEO shortcode or own template 
echo 'My breadcrumbs code';
return;
}

    Backend: https://prnt.sc/3bjg5zTlX559
    Frontend: https://prnt.sc/JMM30orKsQ1e (before) vs https://prnt.sc/dHipZ1-dreoL (after)

    Also, you should copy xstore/woocommerce/global/breadcrumb.php to your child-theme/woocommerce/global/breadcrumb.php and make your own changes inside that file.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #349994 Copied In reply to: H1 Tags for SEO purpose – how does the theme handle them?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 16:12

    Hello, Aasem,

    Fixed. Please check now.

    Kind Regards,
    8theme team

    #349993 Copied In reply to: Mini cart translations keep reverting back
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 16:10

    Hello, WebsiteDude,

    As you may see on the next screenshot -> https://prnt.sc/VXeojL0MAr66 we make reinit for sticky columns in a few JS document triggers. Could you give us information about what are the triggers of your plugin when customers select product variation (because once the product variation is chosen the height of content is increased/decreased and the sticky column should refresh its position)?

    P.S. Maybe it is the case when you may use the default Single product template but not the builder one. I decided to advise such idea of using non-single builder template because your Single product content is very simple and looks like the one we have in ready templates -> https://prnt.sc/n5Q0RB255rzO

    Kind Regards,
    8theme team

    #349992 Copied In reply to: Xstore Sticky Column not working with new Elementor Container Element
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 16:04

    Dear, Aasem,

    Thank you for contacting us.
    We need to update our slider scripts in this case, which is a slow process as we need to check all the possible sliders.
    Once it will be done you will find info in our changelog, but it will be not in the next update – https://xstore.8theme.com/update-history/ Hope for your understanding.

    Kind Regards,
    8theme team

    #349991 Copied In reply to: Navigation arrows of Elementor product carousel and slides widgets problem and solution
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 15:24

    Hello,

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #349987 Copied In reply to: XStore Facebook or Google Login Not Working
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 15:21

    Hello, Pit,

    We can’t log in to your site using the credentials provided in previous topics, to check current settings.

    “How to reduce the distance between blocks on the homepage.” – Probably you need to change spaces (paddings or margins) in the settings (Advanced – https://elementor.com/help/section-overview/ ) of Sections.

    We hope this information is helpful.

    Kind Regards,
    8theme team

    #349986 Copied In reply to: How to reduce the distance between blocks on the homepage ?
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 15:17

    Dear, AnimalShop,

    Sorry, but there is only one sidebar per page is available – https://prnt.sc/Z5z7H_JJxsRC

    Kind Regards,
    8theme team

    #349985 Copied In reply to: How do I put advertisements on the right and left side on animalshop
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 15:15

    Hello, Emilhadzic,

    Thank you for contacting us and for using XStore.

    GlotPress plugin doesn’t come bundled with our theme, so you probably need to contact the authors of the plugin to get assistance.

    Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ We have pre-created Serbian translation, that you can use.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #349984 Copied In reply to: GlotPress translate words on waiting….
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 14, 2023 at 15:11

    Hello, Mateusz,

    Thank you for your interest in our theme.

    Yes, you will be able to sell multiple products.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #349981 Copied In reply to: Headphone theme – more product to sell
  • 1 2 3 … 668 669 670 … 2,273 2,274 2,275
    Viewing 20,070 results - 20,041 through 20,070 (of 68,227 total)
Viewing 30 posts - 20,041 through 20,070 (of 68,227 total)
1 2 3 … 668 669 670 … 2,273 2,274 2,275

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