Hello, Marta,

Please wait till information about compatibility with PHP 8 will be added in our changelog – https://xstore.8theme.com/update-history/

Kind Regards,
8theme team

Hello @emrekelebek16,

Thank you for the response.

Unfortunately, you provided incorrect credentials – https://prnt.sc/3vY0SIDfVcfh Please check.

Are you referring to a specific product? If so, could you please provide a URL? Additionally, could you please provide more detail regarding the desired result?

Kind Regards,
8theme team

Hello, Cloudtechltd,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We kindly request that you provide a more detailed description of your request and the desired result, so that we can better understand your needs.

Thank you for your cooperation.

Kind Regards,
8theme team

Hello, Joesurf18,

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with Royal. You can refer to the following link for a list of included plugins: https://www.8theme.com/demo/docs/royal/Plugins/Included_Plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem. Let us know the result of this test.

Kind Regards,
8theme team

Hello, Ianbarker24,

Thank you for the response.

We would recommend you delete both plugins you can see on the screenshot – https://prnt.sc/xFUw0Cruj89D , and then install the latest Core plugin version via Dashboard, using archive from https://www.8theme.com/downloads

Kind Regards,
8theme team

Hello, Syndr0me,

In such case you can reach the Quantity discount shown only for specific single product following the next steps:
1/ Enable Quantity discount globally in the Sales Booster page of the Control panel but leave these values empty -> https://prnt.sc/lv-ctiEy4WW1 , so the quantity discount will not be shown anywhere.
2/ After that go to the product you want to have discounts on and create your own intervals or steps -> https://prnt.sc/qy4O79Yt6iCa
3/ As a result only one product will have such Quantity discounts on its page -> https://prnt.sc/Nt0fWz5AOBt_

Kind Regards,
8theme team

Hello, Awatif,

Thank you for contacting us and for using XStore.

1/ Delete or change this custom CSS code: https://prnt.sc/gaWBBLSmyFJh

2/ We would recommend you use the Connection block, for example – https://prnt.sc/V_dZcvUr_Rp6

Kind Regards,
8theme team

Hello, Arizvy,

Thank you for the response.

You can activate XStore now.

Kind Regards,
8theme team

Hello, AnimalShop,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ Please go to Theme options > Breadcrumbs > Breadcrumbs Titel Skrifttype > font-size.

2/ As we can see, you are using an additional plugin to create mantioned form, so you need to check the translation of that plugin or contact support team of the plugin.

3/ We recommend that you contact the support team of the additional plugin you are using. Unfortunately, we are unable to provide support for third-party plugins. We appreciate your understanding.

Kind Regards,
8theme team

Hello, DRIFT,

Thank you for the responce.

Please post your requests on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of the upcoming updates.

Best Regards,
8Theme’s Team

Dear, Manchovski,

Do you use an additional plugin to add multiple currencies? What exactly plugin? Please let us know.

Kind Regards,
8theme team

Hello, SpaceX,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ Please follow next steps:
– unregister theme – https://prnt.sc/fIdNdLjNXJai
– re-enter purchase code and register the theme
– go to Dashboard > Updates > click Check again link https://prnt.sc/yygl09
You may try to update the theme after that and you should not face any issue.
Or do the update manually via ftp – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

2/ In order to assist you with your inquiry about request for quote, we request that you provide us with the URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

Hello, Marta,

Thank you for getting in touch with us.

You can activate “Show Variations As Simple Products” in Theme options > WooCommerce > Shop > Products style – https://prnt.sc/G5YrAq8dVdgE

If this does not meet your needs, you may wish to consider using an additional plugin. Please note that we cannot guarantee full theme compatibility with all existing plugins, and we have not tested plugins with the specified functionality, unfortunately.

Kind Regards,
8theme team

Hello, Omandaisy,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We prepared an example for you – https://prnt.sc/Nc7T5m3kihAm (header) – https://prnt.sc/pyf_Vehsf3y9

There is no such option for Bredcrumbs, unfortunately.

Kind Regards,
8theme team

Hello, PR,

Thank you for getting in touch with us.

You can disable Lazy loading in settings of elements – https://prnt.sc/PcSQv53WveXs

Please refer to the following link for instructions on how to speed up your website: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website// We would recommend you install and use the cache plugin, disable unrequired plugins, optimize images (for example https://prnt.sc/2mVB873Z3PM_ , use .jpg format for images https://wordpress.com/go/web-design/are-png-or-jpg-images-better-for-site-speed/ ); https://prnt.sc/iMJ1G2i8zX7u – https://kinsta.com/blog/make-fewer-http-requests/
https://wpengine.com/resources/how-to-enable-gzip-compression-for-wordpress/ https://wpastra.com/add-expires-headers/

Kind Regards,
8theme team