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Topic: I don’t work more integration with Instagram

Michele P

Participant

March 15, 2023 10:16 am

Hi, until yesterday the integration with Instagram worked. From today (after updating the theme) I no longer mean integration. I tried to redo the integration but nothing. I also removed apps on fb. I show me apps not active
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Theme version: 9.0.5

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#350079 copied to clipboard

Rose Tyler

Support staff

March 15, 2023 11:09 am

Hello, Michele P

Thank you for the report.

This problem is independent of the latest theme update.
Our development team is currently working on this issue, which is related to the new Facebook regulations. We will do our utmost to resolve it as soon as possible, but it may take a few days.

We apologize for any inconvenience this may have caused. We kindly ask for your patience.

Kind Regards,
8theme team

#350081 copied to clipboard

Michele P

Participant

March 15, 2023 11:11 am

Ah ok, perfect. Do you warn me when it will be placed?

Thank you very much, very kind

#350082 copied to clipboard

Rose Tyler

Support staff

March 15, 2023 11:15 am

Hello, Michele P,

Thank you for your understanding. We will inform you once this situation has been resolved.

Kind Regards,
8theme team

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