Hello, Pit,

We can’t log in to your site using the credentials provided in previous topics, to check current settings.

“How to reduce the distance between blocks on the homepage.” – Probably you need to change spaces (paddings or margins) in the settings (Advanced – https://elementor.com/help/section-overview/ ) of Sections.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Emilhadzic,

Thank you for contacting us and for using XStore.

GlotPress plugin doesn’t come bundled with our theme, so you probably need to contact the authors of the plugin to get assistance.

Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ We have pre-created Serbian translation, that you can use.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Dear, AnimalShop,

Go to Pages > click on a page title to open editor > select sidebar position – right, for example – https://prnt.sc/ctAEHdPFN0VO

Kind Regards,
8theme team

Dear, Mariangio,

As previously mentioned, the resolution may take a few days. We will keep you updated once it is resolved.
Please be patient.

Kind Regards,
8theme team

Hello, Aasem,

Thank you for choosing XStore as your WooCommerce WordPress theme.

Do you mean Elementor > Settings > Features > Upgrade Swiper Library> select “Active”?

Please note that this option is beta, and in case your site is live and visible for customers, it is not recommended to enable options which still in the beta stage.

Your report will be sent to our dev team. Meanwhile, you can select “Inactive” in settings – https://prnt.sc/MQ1ABL8Jbesb
Thank you for your cooperation.

Kind Regards,
8theme team

Hello, MAHDAR,

We recommend that you disable “Remove Query Strings From Theme Static Resources” in Theme Options > Speed Optimization, and “Mobile Content Optimization” in Theme Options > General, until all changes to the site have been completed.
Also, go to Elementor > Tools > click on “Regenerate CSS & Data”.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Eausiris

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem. Let us know the result of this test.

Kind Regards,
8theme team

Hello,

You need to set “Slides Per View” for different devices. Please check screenshots in the Private Content area.

Kind Regards,
8theme team

Hello, Niddy,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We don’t have shortcode for each use but we have many functions which could be implemented in custom shortcodes 🙂
You may try to add next PHP snippet to your child-theme/functions.php

add_shortcode('etheme_child_size_guide', 'etheme_size_guide');

if ( class_exists('XStoreCore\Modules\WooCommerce\XStore_Wishlist') ) {
add_shortcode('etheme_child_wishlist_button', function() {
$instance = XStoreCore\Modules\WooCommerce\XStore_Wishlist::get_instance();
$instance->print_button();
});
}

add_shortcode('etheme_child_social_share', 'woocommerce_template_single_sharing');

I hope you will find those custom shortcodes useful for your cases.

Kind Regards,
8theme team

Hello, Wade Yang,

We were able to find wp-admin access and checked the page content.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem. Let us know the result of this test.

If the problem is independent of plugins, provide us with FTP access, please. To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, GazTheGoat,

Thank you for contacting us and for using XStore.

Unfortunately, there is no option to upload different logos for desktop and mobile. However, you can create a static block with the desired image and show it for mobile-only, and then delete the logo element from the Mobile header content.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Aasem,

Thank you for the FTP access.

Could you temporarily disable LiteSpeed cache plugin and let us know what problems will be solved after that?

Kind Regards,
8theme team

Hello, Mariangio,

Thank you for the report.

Our development team is currently working on this issue, which is related to the new Facebook regulations. We will do our utmost to resolve it as soon as possible, but it may take a few days.

We apologize for any inconvenience this may have caused. We kindly ask for your patience.

Kind Regards,
8theme team

Hello, Peter,

There is Developer Mode available – https://prnt.sc/auJea2BCFEke

Also, you can do tests – https://prnt.sc/rKaGLRbG0awR

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Peter,

Please check our demo – https://xstore.8theme.com/elementor/demos/jewellery/product/diamond-ring-2/

1/ We do not see mentioned blinks, please clear the cache and check one more time. Provide us with a video of the problem. Let us know what browser do you use.

2/ Please try to use the next custom CSS code:

.single-product .product-360-popup .mfp-close {
    width: 41px !important;
    height: 41px !important;
    left: unset;
    z-index:9999 !important;
    right: 10px !important;
    background-color: #006ebb !important;
    border-radius: 100px;
    color:white;
}
.single-product .product-360-popup .mfp-close:before {
    content: "\e90a" !important;
}

Thank you for your cooperation.

Kind Regards,
8theme team