Hello, Peter,

Thank you for contacting us and for using XStore.

Please clear cache and check now – https://prnt.sc/HwewhkIO8oWm

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Filmguerilla,

You’re welcome!

Kind Regards,
8theme team

Hello, Welead,

In our opinion, it is really strange that customers could click search without selecting any of the choices. For this time you may reach the result you want to have only with customizations written by your own in child-theme/js/script.js or contact to services that provides such options.
We don’t use conditions for “Search” button of that filter and no customers asked us about that solution yet but If your request on our https://www.8theme.com/taskboard/ will become popular among others we will move it to next step of global implementation or consider its possibilities of implementation.

Kind Regards,
8theme team

Dear Aasem,

Sorry for the delay in answering.

“The problem that still exists is the background overlay on mobile devices, particularly IOS. The main background loads first then the overlay loads after it by about a second. This happens with each slide on any browser on iPhone!” – please record a video of the problem from your mobile device, upload it on filesharing, for example – https://wetransfer.com/, and provide us with the URL in the Private Content area.

Kind Regards,
8theme team

Hello, Basata,

Please clear the cache and check now.
We kindly ask that you do not activate these options simultaneously – https://prnt.sc/-ph5aLq6yBmh

Kind Regards,
8theme team

Hello, AnimalShop,

We have updated the theme on two sites to which you have provided access. Please check the video in the private content area.

Kind Regards,
8theme team

Hello, Mena,

Please do the next test:
Disable all plugins, except – XStore Core, WooCommerce, and Elementor (free version). And check if there is a problem with Off-canvas (cart, login, and wishlist) when only these 3 plugins are activated.
Let us know the result.

Kind Regards,
8theme team

Hello, Dionizio Find,

Thank you for getting in touch with us.

Please follow next steps:

1/ Create a new static block > click on XStore studio https://prnt.sc/cOoUxzcO1u7I and import content, for example – https://prnt.sc/muP95ENeMuuV > https://prnt.sc/KUyfMRGNPKZx

2/ Appearance > Menus > edit menu > menu item settings > set https://prnt.sc/BGnOmpfxJuMD (select your static block).

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Namaste,

Please provide FTP access also.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Namaste,

Please do a few tests:
1- remove the offset https://prnt.sc/P_7YL95aB5ja and check the result.
2- remove categories and check then https://prnt.sc/Q76VwIMbZQmJ

Kind Regards,
8theme team

Hello, Namaste,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ Theme Options > General > Site Width; Also, edit Content Width in settings of Elementor – https://elementor.com/help/global-layout-settings/

2/ Theme Options > Styling > Site Background Color.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Namaste,

Thank you for contacting us and for using XStore.

Please provide the URL and temporary wp-admin access, so we can check your settings for translations.

Kind Regards,
8theme team

Hello, Eleni,

Thank you for getting in touch with us.

When Single Product Builder is disabled, the sizing guide settings you can find in Theme options > WooComerce > Single product page > Single product layout.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Syndr0me,

Thank you for the reply.

This option will help you to achieve the desired result – https://prnt.sc/mDkAQGxK3oU8
Please follow our recommendation, before your next reply, here is the result you will get – https://gyazo.com/f651325fd02079924b0fde2fe125af37

Kind Regards,
8theme team

Hello, Syndr0me,

This is the Mobile menu – https://prnt.sc/WX0T1jMK8Jif (Theme Options > Header Builder > Mobile menu). It is not a sidebar, which you can access via Appearance> Widgets.

Is there anything else we can help you with?

Kind Regards,
8theme team