Products Grid Elementor – displaying only one product

This topic has 6 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: Namaste
    Namaste
    Participant
    March 26, 2023 at 13:04

    I give up – how on eart do I make it right?

    I have product grid element on my main page. I want to display 4 sample products in one row.
    I use settings as on screenshots in PW. And than I get two or one products being displayed.

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2023 at 13:29

    Hello, Namaste,

    Please do a few tests:
    1- remove the offset https://prnt.sc/P_7YL95aB5ja and check the result.
    2- remove categories and check then https://prnt.sc/Q76VwIMbZQmJ

    Kind Regards,
    8theme team

    Avatar: Namaste
    Namaste
    Participant
    March 28, 2023 at 12:36

    Hi,

    Still this element is acting in unpredictable way on my main page.

    Soemtimes it is not displaying any products, sometimes 4.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 28, 2023 at 14:45

    Hello, Namaste,

    It seems to be an issue with imported products – https://www.8theme.com/topic/new-products-site-elementor-demo-shortcode/#post-351376

    Kind Regards,
    8theme team

    Avatar: Namaste
    Namaste
    Participant
    March 28, 2023 at 17:28

    So what is the solution? As in many e-commerce stores, all my products were created by import. I have it working in my other stores where I use your theme but with WP Bakery. This issue has started when I changed the demo to the Elementor-based one.

    Pleas do not make me switch off switch on everything

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 29, 2023 at 07:51

    Hello, Namaste,

    Because the problem persists even with [products] – default WooCommerce shortcode, we would recommend you contact the support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

    Kind Regards,
    8theme team

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