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Difference in sorting between the desktop categories menu and the mobile one?

This topic has 9 replies, 2 voices, and was last updated 1 years ago ago by syndr0me

  • Avatar: syndr0me
    syndr0me
    Participant
    March 26, 2023 at 00:41

    Hi,
    Because I find a difference in sorting between the desktop categories menu and the mobile one?

    desktop menu sort: adult, kitten, medicati, sterilizzati
    see this: https://prnt.sc/Isgjep5NU6xL

    mobile menu sort: medicati, kitten, adult, sterilizzati
    see this: https://prnt.sc/WX0T1jMK8Jif

    #351240 Copied Theme version: 9.0.5 WooCommerce version: 7.5.1
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2023 at 08:49

    Hello, Syndr0me,

    Thank you for contacting us and for using XStore.

    The product categories widget has “Order by” option – https://prnt.sc/oY9iRQwtu8xo Please try both types and check the result.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    #351266 Copied
    Avatar: syndr0me
    syndr0me
    Participant
    March 26, 2023 at 09:20

    Ok, now i apply “order by categories” and works fine.
    Previously, sort by name was applied, and the two views were different between mobile and desktop.
    I don’t understand why!

    #351269 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2023 at 10:05

    Hello, Syndr0me,

    We are glad that you sorted it out.

    Product categories widget in sidebar, and Product categories in Mobile menu are different elements, so they have different settings and default values.

    Kind Regards,
    8theme team

    #351275 Copied
    Avatar: syndr0me
    syndr0me
    Participant
    March 26, 2023 at 11:10

    two different elements?
    In my widget area i see only Shop Sidebar and only one Widget (product categories). Is the same for all device.

    #351283 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2023 at 12:20

    Hello, Syndr0me,

    This is the Mobile menu – https://prnt.sc/WX0T1jMK8Jif (Theme Options > Header Builder > Mobile menu). It is not a sidebar, which you can access via Appearance> Widgets.

    Is there anything else we can help you with?

    Kind Regards,
    8theme team

    #351293 Copied
    Avatar: syndr0me
    syndr0me
    Participant
    March 26, 2023 at 12:43

    ok thank you.
    but in mobile menu https://prnt.sc/WX0T1jMK8Jif there are “MENU” and “CATEGORIE”.
    CATEGORIE call a Widget Area

    #351299 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2023 at 13:21

    Hello, Syndr0me,

    You’re welcome!
    Please do tests by yourself to find out that settings from Theme Options > Header Builder > Mobile menu affect the Categories section on the Mobile menu https://prnt.sc/0zLrLB67qEvu

    Kind Regards,
    8theme team

    #351309 Copied
    Avatar: syndr0me
    syndr0me
    Participant
    March 26, 2023 at 15:04

    ok ok now i got it right

    #351323 Copied

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