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ERROR WHEN ACTIVATING LICENSE ON ANOTHER WEB SITE

This topic has 12 replies, 3 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

mguevararojas2022

Participant

January 26, 2023 at 16:49

Hello,
install the xStore theme on a test site. I want to reinstall it, but I forgot to deactivate my license before uninstalling WordPress. Now I can’t activate the xStore theme again as it has reached the usage limit.
Help me please

Thanks

Please, contact administrator
for this information.

#345170 Copied Theme version: .9.0.2

11 Answers

Rose Tyler

Support staff

January 26, 2023 at 16:58

Hello, Mguevararojas2022

Thank you for purchasing our theme.

You can now activate XStore.

We appreciate your business and thank you for choosing XStore.

Kind Regards,
8theme team

#345173 Copied

mguevararojas2022

Participant

January 26, 2023 at 21:30

Thanks for your help.

Will this error happen again?

#345185 Copied

Tony Rodriguez

Support staff

January 27, 2023 at 05:37

Hello @mguevararojas2022,

Thank you for your inquiry. As per the ThemeForest license policy, you are allowed to use one license for one project only (development site, production site, or localhost, but for the same project). For more information, please refer to the following link: https://themeforest.net/licenses/terms/regular. If you wish to use our theme for multiple projects, you will need to purchase additional licenses.

Best Regards,
8Theme’s Team

#345193 Copied

mguevararojas2022

Participant

March 26, 2023 at 21:39

Hello, I have this activation error again, it is the only site that I want to activate the license, I do not have the license active on any other website

Please contact administrator
for this information.

#351338 Copied

Rose Tyler

Support staff

March 27, 2023 at 06:45

Hello @mguevararojas2022,

Please check the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#351360 Copied

mguevararojas2022

Participant

March 27, 2023 at 15:44

Hello, I am attaching a screenshot of the website https://alternativemedicalperu.com/ and the license is not active
Review private content

Please contact administrator
for this information.

#351435 Copied

Rose Tyler

Support staff

March 27, 2023 at 15:54

Hello @mguevararojas2022,

Please check the Private Content area.

Kind Regards,
8theme team

Please contact administrator
for this information.

#351436 Copied

mguevararojas2022

Participant

April 14, 2023 at 22:01

Hello, again I have the error of the license that does not activate me, it says that it is activated on another website, but I have checked and it is not on any website.
attached image

Please contact administrator
for this information.

#353345 Copied

Rose Tyler

Support staff

April 15, 2023 at 07:03

Hello @mguevararojas2022,

Answered here – https://www.8theme.com/topic/error-when-activating-license-on-another-web-site-2/#post-353346

Kind Regards,
8theme team

#353364 Copied

mguevararojas2022

Participant

May 4, 2023 at 15:49

Hello, again I have the error of the license that does not activate me, it says that it is activated on another website, but I have checked and it is not on any website.
always the same error with the license, I would like an immediate solution.

#355502 Copied

Rose Tyler

Support staff

May 4, 2023 at 15:58

Hello @mguevararojas2022,

Private Content.

Kind Regards,
8theme team

Please contact administrator
for this information.

#355504 Copied
Tagged: activate license, activation, error, themes, web site, wordpress woocommerce
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