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Topic: ERROR WHEN ACTIVATING LICENSE ON ANOTHER WEB SITE

mguevararojas2022

Participant

January 26, 2023 4:49 pm

Hello,
install the xStore theme on a test site. I want to reinstall it, but I forgot to deactivate my license before uninstalling WordPress. Now I can’t activate the xStore theme again as it has reached the usage limit.
Help me please

Thanks
Theme version: .9.0.2

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Rose Tyler

Support staff

January 26, 2023 4:58 pm

Hello, Mguevararojas2022

Thank you for purchasing our theme.

You can now activate XStore.

We appreciate your business and thank you for choosing XStore.

Kind Regards,
8theme team

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mguevararojas2022

Participant

January 26, 2023 9:30 pm

Thanks for your help.

Will this error happen again?

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Tony Rodriguez

Support staff

January 27, 2023 5:37 am

Hello @mguevararojas2022,

Thank you for your inquiry. As per the ThemeForest license policy, you are allowed to use one license for one project only (development site, production site, or localhost, but for the same project). For more information, please refer to the following link: https://themeforest.net/licenses/terms/regular. If you wish to use our theme for multiple projects, you will need to purchase additional licenses.

Best Regards,
8Theme’s Team

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mguevararojas2022

Participant

March 26, 2023 9:39 pm

Hello, I have this activation error again, it is the only site that I want to activate the license, I do not have the license active on any other website

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Rose Tyler

Support staff

March 27, 2023 6:45 am

Hello @mguevararojas2022,

Please check the Private Content area.

Kind Regards,
8theme team

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mguevararojas2022

Participant

March 27, 2023 3:44 pm

Hello, I am attaching a screenshot of the website https://alternativemedicalperu.com/ and the license is not active
Review private content

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Rose Tyler

Support staff

March 27, 2023 3:54 pm

Hello @mguevararojas2022,

Please check the Private Content area.

Kind Regards,
8theme team

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support staff only.

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