ERROR WHEN ACTIVATING LICENSE ON ANOTHER WEB SITE

This topic has 12 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: mguevararojas2022
    mguevararojas2022
    Participant
    January 26, 2023 at 16:49

    Hello,
    install the xStore theme on a test site. I want to reinstall it, but I forgot to deactivate my license before uninstalling WordPress. Now I can’t activate the xStore theme again as it has reached the usage limit.
    Help me please

    Thanks

    Please, contact administrator
    for this information.
    11 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 26, 2023 at 16:58

    Hello, Mguevararojas2022

    Thank you for purchasing our theme.

    You can now activate XStore.

    We appreciate your business and thank you for choosing XStore.

    Kind Regards,
    8theme team

    Avatar: mguevararojas2022
    mguevararojas2022
    Participant
    January 26, 2023 at 21:30

    Thanks for your help.

    Will this error happen again?

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 27, 2023 at 05:37

    Hello @mguevararojas2022,

    Thank you for your inquiry. As per the ThemeForest license policy, you are allowed to use one license for one project only (development site, production site, or localhost, but for the same project). For more information, please refer to the following link: https://themeforest.net/licenses/terms/regular. If you wish to use our theme for multiple projects, you will need to purchase additional licenses.

    Best Regards,
    8Theme’s Team

    Avatar: mguevararojas2022
    mguevararojas2022
    Participant
    March 26, 2023 at 21:39

    Hello, I have this activation error again, it is the only site that I want to activate the license, I do not have the license active on any other website

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2023 at 06:45

    Hello @mguevararojas2022,

    Please check the Private Content area.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: mguevararojas2022
    mguevararojas2022
    Participant
    March 27, 2023 at 15:44

    Hello, I am attaching a screenshot of the website https://alternativemedicalperu.com/ and the license is not active
    Review private content

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2023 at 15:54

    Hello @mguevararojas2022,

    Please check the Private Content area.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: mguevararojas2022
    mguevararojas2022
    Participant
    April 14, 2023 at 22:01

    Hello, again I have the error of the license that does not activate me, it says that it is activated on another website, but I have checked and it is not on any website.
    attached image

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 15, 2023 at 07:03

    Hello @mguevararojas2022,

    Answered here – https://www.8theme.com/topic/error-when-activating-license-on-another-web-site-2/#post-353346

    Kind Regards,
    8theme team

    Avatar: mguevararojas2022
    mguevararojas2022
    Participant
    May 4, 2023 at 15:49

    Hello, again I have the error of the license that does not activate me, it says that it is activated on another website, but I have checked and it is not on any website.
    always the same error with the license, I would like an immediate solution.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 4, 2023 at 15:58

    Hello @mguevararojas2022,

    Private Content.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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