Woocommerce update to 7.5.1 critical error!

This topic has 10 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: Jef
    filmguerilla
    Participant
    March 21, 2023 at 23:06

    hi guys, what happened with my site? i’m getting critical error after the update. 503 error etc. now i cant add products on my website since its too slow. i don’t experience this on the other website i use xstore.

    9 Answers
    Avatar: Jef
    filmguerilla
    Participant
    March 21, 2023 at 23:11

    The site always had this problem eversince it was launched. not sure why.

    https://prnt.sc/CtRZIilSeUVn

    i’ve tried to optimize the site the past few months but after each update i always get this.

    can anyone help?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2023 at 12:09

    Hello, Filmguerilla,

    Thank you for getting in touch with us.
    We do not have this problem on our test sites.
    Please provide temporary wp-admin and FTP access, so we can take a closer look at the situation on your site.

    Kind Regards,
    8theme team

    Avatar: Jef
    filmguerilla
    Participant
    March 22, 2023 at 13:41

    Hi Rose, found out that one of the main problem was the YITHEME wishlist. Bots are visiting the site every seconds etc. But i’ll try to check other plugins as well. But deleting the wishlist plugin makes the site work again..

    Please check private content for FTP info

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2023 at 15:22

    Hello, Filmguerilla,

    Thank you for the reply.
    We are unable to log in to the site using the credentials you provided. However, if you were able to identify the cause of the issue, it is no longer necessary.
    Please watch this video about our own Wishlist – https://youtu.be/ZyjZ-vCx0pE

    Kind Regards,
    8theme team

    Avatar: Jef
    filmguerilla
    Participant
    March 22, 2023 at 15:45

    Hello, actually, i’ve been using the YITHEME wishlist for the longest time. Didn’t knew that i can use the wishlist that is incorporated with xstore now. i will check this. i dont want to use the plugin anymore. if this doesnt use another plugin i’ll revert the wishlist again.

    If i enabled this do i need to tweak the theme again?

    Avatar: Jef
    filmguerilla
    Participant
    March 22, 2023 at 15:56

    Looks better than the wishlist YITHEME!

    But off canvas still not working on my website.

    Also, i want to use this share on https://prnt.sc/a1EwfBV3vhnL

    on the wishlist page. same size and buttons if possible

    Also why the product status on wishlist doesnt show? https://prnt.sc/N7pYwmmZGH78

    Thank you. This seems better than the plugin im using eversince. 🙁 hope this wont cause any problem again

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 23, 2023 at 11:45

    Hello, Filmguerilla,

    We apologize for the delay in responding.

    Please verify the wp-admin access credentials you provided as we are currently unable to log in.

    1/ Please go to: your site URL/wp-admin/admin.php?page=et-panel-patcher
    and apply path #9050140 – https://prnt.sc/0dZKqsOYYJpr Then check if the Off-Canvas works fine after adding to the cart.

    2/ Please check if Website Socials are selected in Theme options > Social sharing.

    3/ Make sure that Stock Status is enabled via Theme options for single product page.

    Kind Regards,
    8theme team

    Avatar: Jef
    filmguerilla
    Participant
    March 27, 2023 at 09:26

    This is all good. thanks. But i found another problem. I’ll make a new topic. thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 27, 2023 at 10:08

    Hello, Filmguerilla,

    You’re welcome!

    Kind Regards,
    8theme team

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