Hello, Tiaan,

https://www.8theme.com/topic/critical-error-after-update-cannot-access-admin-area-2/#post-353709

Kind Regards,
8theme team

Hello, Tiaan,

Thank you for getting in touch with us.

We’ve uploaded the fix via FTP on your site.

If any further assistance is needed, please provide wp-admin access also.

Kind Regards,
8theme team

Hello, Alexmdm89,

Thank you for contacting us and for using XStore.

Fixed. Please check now.

Kind Regards,
8theme team

Hello, Nnamdi O.,

To fix the problem you need to fix the memory error first – https://prnt.sc/XD4vUHKzRUOA It is important, as you can see in the docs of Elementor we provided – https://prnt.sc/q3wT8oSqL4ij
It is because you are using a lot of plugins all of them need memory, so disable a number of 3rd party plugins or contact your hosting provider to solve the memory error.
We hope for your understanding.

Kind Regards,
8theme team

Hello, Cjzhtmm,

Thank you for contacting us and for using XStore.

You can activate XStore now.

Please unregister the theme on old site next time https://prnt.sc/EU8pa_OSHHzj to be able to activate it on a new one.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Thom,

Thank you for your response.

Please check now and edit this code as on the screenshot (Private Content).

Best Regards,
8Theme’s Team

Hello, Eleni,

Please see screenshots in the provite content area.

Provide temporary wp-admin access, so we can re-activate and update the theme for you.
Do not forget to create a backup before this update.

Best Regards,
8Theme’s Team

Hello, Firas,

We have added for you next code on each (or almost each) section with tabs -> https://prnt.sc/JhAl9CUsdxr_

@media only screen and (max-width: 767px) {
selector .et-advance-tabs .et-tabs-nav>ul {
 flex-flow: row;
    flex-wrap: wrap;  
}
selector .responsive-vertical-layout.et-advance-tabs .et-tabs-nav>ul .et-tab-nav {
    flex: auto;
}
}
@media only screen and (max-width: 480px) { 
selector .responsive-vertical-layout.et-advance-tabs .et-tabs-nav>ul .et-tab-nav {
    flex: 1 1 50%;
}
}

Frontend result: https://gyazo.com/d17d28a32f02da2e3d7f7953a4462223

We hope that you found this information useful and that you will be able to use it in other places as needed.

Kind Regards,
8theme team

Hello, Ronny,

Thank you for the video.
1/ Header Builder > Main menu > Seleccione El Menú, on your video it is “Menu Principal” https://prnt.sc/vdf8z9xWr-7W , but you how another menu in the header – https://prnt.sc/8BS8WgPvdmpD
2/ In case you want to show these sub-items https://prnt.sc/_8KvjNxYZObs , you need to unselect the static block here – https://prnt.sc/-VQJOjfJigV1

We hope this information is helpful.

Best Regards,
8Theme’s Team

Hello, Catholicans,

Please change this code https://prnt.sc/E2qKMSe_rNB2
to

.xstore-wishlist-animated-heart {
    fill: red !important;
    stroke: red !important;
}

Best Regards,
8Theme’s Team

Hello, LambdaSP,

1/ There is no such possibility, unfortunately. You can only enable “Wishlist For Product Variations” via Theme Options > Speed Optimization.

You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

2/ Yes, it is correct behavior, that you can change by adding the next code in Global custom CSS area:

@media only screen and (max-width: 768px) {
    .content-product .is_arrows-hovered .footer-product {
        opacity: 1;
    }
}

Size can be changed by the next code:

ul.st-swatch-size-normal li.type-label span {
    font-size: .8em;
    padding: 8px;
}

3/ At first sight, this is independent of our theme. Please check how it works when the default WooCommerce theme – Storefront is activated.

Kind Regards,
8theme team

Hello, Welead,

https://prnt.sc/xbLpfaHYTdFm – you need to change slugs.

Kind Regards,
8theme team.

Hello, PremiumPetware,

Please provide temporary wp-admin and FTP access to the site with the problem.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Thank you for your cooperation.

Kind Regards,
8theme team

Hello, Mario,

Thank you for your response.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling ALL third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

Kind Regards,
8theme team

Hello, TheOne,

Thank you for contacting us and for using XStore.

1/ Here is our video about the update – https://youtu.be/kPo0fiNY4to

Could you record a video of the behavior on your site next time?

2/ Please download the plugin from this page – https://www.8theme.com/downloads/ , go to Dashboard > Plugins > Add new > select the plugin archive and upload it with replace.

Kind Regards,
8theme team