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Why after click on add to cart the add to cart notification no show up and the mini-cart not open

This topic has 26 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

LambdaSP

Participant

March 27, 2023 at 21:23

Why after click on add to cart the mini-cart not pop up and the added to cart notification disappeared, same to wishlist and compare functions

And why for the website have to much time to load, very low speed, and after i click on add to cart the action takes a few long seconds, and the product sliders to much time to load up, the website very low, a few professionals told me need to fix css code because of this the website so slow

Please, contact administrator
for this information.

#351446 Copied Theme version: 9

25 Answers

Rose Tyler

Support staff

March 28, 2023 at 11:24

Hello, LambdaSP,

Thank you for getting in touch with us.

1/ Fixed. Please clear the cache and try to add a product to the cart now.

2/ Please read this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#351498 Copied

LambdaSP

Participant

March 28, 2023 at 13:33

Thank you so much! But now i have problem with the cache i many time have problems with the cache and i was try all still have many problems with cache
https://we.tl/t-UwXaCPuJuV

#351522 Copied

Rose Tyler

Support staff

March 28, 2023 at 15:56

Hello, LambdaSP,

Due to the fact that all scripts require time to process, you need to optimize your desktop then the speed from mobile will be improved also.
Please follow this article – https://xstore.helpscoutdocs.com/article/100-how-to-speed-up-my-website
Activate XSTORE Ajaxify in the settings of elements (page content), for example https://prnt.sc/EvzLILwXaCKt
Check descriptions of all plugins that are activated on your site and disable plugins you do not really use because every additional plugin slows down the site a bit.
Reduce initial server response time, for this contact your hosting provider.

Kind Regards,
8theme team

#351543 Copied

LambdaSP

Participant

March 28, 2023 at 19:26

I try now and will update for now why so hard to swipe products on the product slider, when i swipe it swiped so much slow and probably
https://we.tl/t-qXHyNB5Euu

#351564 Copied

Rose Tyler

Support staff

March 29, 2023 at 09:20

Hello, LambdaSP,

Thank you for your reply.

Autoplay for this carousel works on mobile from left to right, but on video, you try to scroll from right to left so this situation happens.

Kind Regards,
8theme team

#351610 Copied

LambdaSP

Participant

March 29, 2023 at 14:06

Also if i try to scroll to the other side have some delay or got stuck for a second i mean when i scroll its not move perfectly without lag

#351647 Copied

Rose Tyler

Support staff

March 29, 2023 at 16:06

Hello, LambdaSP,

Could you record a video of the problem and let us know what browser do you use?
Please check if it works better when the Autoplay option is disabled in the settings of the carousel.

Kind Regards,
8theme team

#351666 Copied

LambdaSP

Participant

April 2, 2023 at 18:25

Why i have this problem when i join to my website?
https://ibb.co/xsk5XDz
The height to much big, it happens sometimes not always why have this bug?

#352014 Copied

Rose Tyler

Support staff

April 3, 2023 at 09:43

Hello, LambdaSP,

Please check the Private content area.

Try to delete the logo from the mobile header and test header then. If this solves the problem, you need to replace the logo image, because there is no need to upload so a big image.

Kind Regards,
8theme team

Please contact administrator
for this information.

#352056 Copied

LambdaSP

Participant

April 3, 2023 at 17:56

I will try it thank you

Why i have this bug in the shop
https://we.tl/t-AMEsjEInSO

#352149 Copied

Rose Tyler

Support staff

April 4, 2023 at 08:24

Hello, LambdaSP,

Likely the problem is caused by an option like Lazy loading for images from one of the additional plugins on your site.
We would recommend you disable plugins one by one and check images, once you find a plugin that causes the problem, check its settings.

Kind Regards,
8theme team

#352191 Copied

LambdaSP

Participant

April 4, 2023 at 23:32

Thank you!, but i still no understand why the product slider in mobile respond to slide to slow

#352333 Copied

Rose Tyler

Support staff

April 5, 2023 at 12:10

Hello, LambdaSP,

You have some lags there, mainly with scripts (when opening mobile menus/canvases). Therefore, the issue is not with the slider, but with the overall performance of all scripts on the website. We do not have such problems (on demos or test sites), so you should look for a solution with caches or server caches that may be blocking it.

Kind Regards,
8theme team

#352394 Copied

LambdaSP

Participant

April 16, 2023 at 14:30

Why i have this problem in the menu?
https://ibb.co/125QLcW
https://ibb.co/cvNzsbj

*i fix it was need a theme update *

#353428 Copied

LambdaSP

Participant

April 17, 2023 at 00:05

How i can to change this text area (Shippings & Return)
And why i cant translate the days word in quick view
And how i can to translate the Delivery & Return text and put a hyperlink
https://ibb.co/T27K4D0
https://ibb.co/MZY8MGp
https://ibb.co/6DL5yQH

And how i can to disable the option to the client to add product to the wishlist or compare list or cart without attributions

And one more thing i explained in the photo:
https://ibb.co/BNFthYn

#353438 Copied

LambdaSP

Participant

April 17, 2023 at 19:21

And why i have this bug always in the product photos in the website
https://ibb.co/6PsbnCG

#353503 Copied

Rose Tyler

Support staff

April 18, 2023 at 09:21

Hello, LambdaSP,

Please submit different questions via separate topics next time – https://www.8theme.com/forums/xstore-wordpress-support-forum/

Single product builder > Tabs > edit content of the custom tab https://prnt.sc/93gBAUCg_oPP

https://prnt.sc/u0ma3nGtB5jY – go to static blocks and edit the content of the Delivery & Return block. Also, disable “Static Blocks Cache” in Theme Options > Speed optimization.

https://prnt.sc/HgjvJeTHHeaf – please clear the cache and check now, the translation form from the theme, so to change it, go to Loco translate > Themes > XStore.

https://ibb.co/6PsbnCG – what browser do you use? Please provide URL of the product with this problem.

Kind Regards,
8theme team

#353562 Copied

LambdaSP

Participant

April 18, 2023 at 11:54

Thank you!

And how i can to disable the option to the client to add product to the wishlist or compare list or cart without choose a attributions

And one more thing i explained in the photo:
https://ibb.co/BNFthYn

And the photos problem example here: https://special-brands.com/product/air-jordan-1-low-aluminium/

#353602 Copied
Rose Tyler

Support staff

April 18, 2023 at 14:07
Hello, LambdaSP,

1/ There is no such possibility, unfortunately. You can only enable “Wishlist For Product Variations” via Theme Options > Speed Optimization.

You can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

2/ Yes, it is correct behavior, that you can change by adding the next code in Global custom CSS area:
```
@media only screen and (max-width: 768px) {
    .content-product .is_arrows-hovered .footer-product {
        opacity: 1;
    }
}
```
Size can be changed by the next code:
```
ul.st-swatch-size-normal li.type-label span {
    font-size: .8em;
    padding: 8px;
}
```
3/ At first sight, this is independent of our theme. Please check how it works when the default WooCommerce theme – Storefront is activated.

Kind Regards,
8theme team
#353632 Copied
Tagged: add to cart notification, best selling woocommerce themes, e-commerce, mini-cart, shopping cart, woocommerce
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