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Main Menu No Longer Visible on Main Header after Latest Xstore Upgrade

This topic has 3 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: georcarson
    George
    Participant
    April 19, 2023 at 05:24

    The Main Menu completely disappeared after latest upgrade. Items onthe Main Menu still visible using direct links, just not visible on header.

    Please fix, thanks!

    Screenshot below

    https://i.postimg.cc/qRnRhwDH/Exterior-Coatings-com-main-menu-hidden.png

    Please, contact administrator
    for this information.
    #353688 Copied Theme version: 9.1 WooCommerce version: 7.6.1
    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2023 at 07:10

    Hello, George,

    Thank you for getting in touch with us.

    Do you have this problem if parent them is activated? The situation can be caused by custom changes in your child theme. Please check.

    Also, provide temporary FTP access, so we can take a closer look.
    To create FTP access, please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    #353695 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2023 at 11:56

    Hello, George,

    We’ve fixed the problem on your site and will include this fix in the next theme update.

    Kind Regards,
    8theme team

    #353766 Copied
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