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Dropdown Menu not working already added on menu options

This topic has 9 replies, 3 voices, and was last updated 1 years ago ago by Ronny

Ronny

Participant

April 17, 2023 at 18:16

The dropdown menu is not working is working with statics blocks but I want use the default options

Main menu
Store Dropdown

Please, contact administrator
for this information.

#353501 Copied Theme version: 9.1.1

8 Answers

Tony Rodriguez

Support staff

April 18, 2023 at 06:59

Hello, @Ronny,

We are pleased to inform you that your issue has been resolved. Please clear your browser cache and check your site again.

If you wish to modify the block, please go to Appearance >> Menu and edit the Main Menu. Then, click on [8theme options] on the Tienda and select the block that meets your requirements. Please refer to the screenshots provided below for further guidance:

https://postimg.cc/hh5pWY27
https://postimg.cc/8Fz6Cp5k
https://postimg.cc/XrzVw4LY

Best Regards,
8Theme’s Team

#353530 Copied

Ronny

Participant

April 18, 2023 at 11:31

This is the only way I can’t use the default WordPress menu structure? Or I need to use the static block to display a mega menu?

#353598 Copied

Rose Tyler

Support staff

April 18, 2023 at 12:15

Hello, Ronny,

You can use the default WordPress menu structure. For example – https://prnt.sc/g1bFxHq7-_MH > https://prnt.sc/XPORHq0GZzLd

Please read this article also – https://xstore.helpscoutdocs.com/article/27-mega-menu

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#353607 Copied

Ronny

Participant

April 18, 2023 at 12:34

Yes but I followed this steps and the menu was not showing

#353613 Copied

Rose Tyler

Support staff

April 18, 2023 at 12:38

Hello, Ronny,

” the menu was not showing” – Please record a video of the problem.

Best Regards,
8Theme’s Team

#353615 Copied

Ronny

Participant

April 18, 2023 at 13:05

Video in private area

Please contact administrator
for this information.

#353623 Copied

Rose Tyler

Support staff

April 18, 2023 at 14:51

Hello, Ronny,

Thank you for the video.
1/ Header Builder > Main menu > Seleccione El Menú, on your video it is “Menu Principal” https://prnt.sc/vdf8z9xWr-7W , but you how another menu in the header – https://prnt.sc/8BS8WgPvdmpD
2/ In case you want to show these sub-items https://prnt.sc/_8KvjNxYZObs , you need to unselect the static block here – https://prnt.sc/-VQJOjfJigV1

We hope this information is helpful.

Best Regards,
8Theme’s Team

#353639 Copied

Ronny

Participant

April 18, 2023 at 15:27

thanks was my fault the wrong menu selected

#353645 Copied
Tagged: dropdown menu, menu options, woocommerce, wordpress, working
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Dropdown Menu not working already added on menu options

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