Hello, David,

Thank you for contacting us and for using XStore.
We did not test such a menu structure before, in your case, the next custom CSS code can be used:

.elementor-widget-wp-widget-etheme-menu .menu-item-has-children>a>.arrow {
    display: none;
}
.header-wrapper .menu-element .menu .menu-item-has-children .nav-sublist-dropdown {
    width: 18em;
    left: 100%;
    top: -100%;
}
.item-design-mega-menu.columns-2 .nav-sublist-dropdown .container>ul>li {
    width: 100%;
    margin-bottom: 0;
    padding: 0px 0.6em 1.4em 0.6em;
    border: none !important;
}

Also, please watch this video – https://youtu.be/JiI6qDaVtY4

Kind Regards,
8theme team

Hello, @Vlad,

Thank you for your response.

1/ The next custom CSS code can be used:

.et-mini-content .header-button-wrapper {
    justify-content: center;
    text-align: center;
}

2/ Have you selected the menu in Header Builder > Mobile menu > Additional Tab Content – Menu and Select Extra Tab Menu – your menu?

Kind Regards,
8theme team

Hello, Mario,

Thank you for contacting us and for using XStore.

Please provide URL of the page with the problem.

Kind Regards,
8theme team

Hello, Catholicans,

It is the default WPBakery option whose functionality is independent of our theme. We’ve checked on our test site and the option works fine, it means something on your site causes the problem. It can be a 3rd party plugin, so try to disable plugins one by one and test.

Kind Regards,
8theme team

Hello, Ianbarker24,

Yes, it could be cache issue.

We always recommend our customers update theme and plugins on their staging websites first to check if everything is ok because even after hard testing from our side it happens in some cases when errors are coming from “nowhere” (could be because of customer’s high PHP version/changes in child-theme/active plugins on website)

In case you will need any assistance, feel free to ask us on our forum.

Kind Regards,
8theme team

Hello, TheOne,

Thank you for your response.

Private Content.

Kind Regards,
8theme team

Hello, Dhruv,

All should be fine.
You can create a full backup – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ , or contact us in case any issue appears and we will help you.

Kind Regards,
8theme team

Hello, Oceanbulkon,

Fixed. Please check now.

Kind Regards,
8theme team

Hello, Kapil Dev,

Thank you for your response.

You can select background size – https://prnt.sc/3qe_PTo0YaVs Contain

https://developer.mozilla.org/en-US/docs/Web/CSS/background-size

Kind Regards,
8theme team

Hello, Oceanbulkon,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin access. It seems you have custom CSS code that should be changed or deleted to fix the problem.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Kind Regards,
8theme team

Hello, Nnamdi O.,

Thank you for contacting us and for using XStore.

Please check the private Content area

Kind Regards,
8theme team

Hello, TheOne,

Thank you for your response.

Please refer to the next screenshot – https://prnt.sc/0WP0UmpyOOQs
You can find ChatGTP now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, WebsiteDude,

We’ve checked your site and can see analytics even with the child theme activated. It is strange that we get a different result than you, but it is true.

At the same time, we can see that you made custom changes in the child theme, please note that we are not responsible for the custom changes you did in files.

You can download our child theme from this page https://www.8theme.com/account and check how Analytics works when this theme is used.

Kind Regards,
8theme team

Hello, Manish,

Thank you for your response.

We are sure that it was not the issue after the update but this issue was caused by a specific url link you set for ‘Locate us’ item with multiple ‘Comma’ chars -> https://prnt.sc/TffegpndRF2p that created errors when item attributes were combined -> https://prnt.sc/inQ6VWPBvSPO

Mostly we created this widget for basic Menu items with unique styles for each of them, so for you case we made those ‘Contact us’ links with default text editor and the same styles recreated -> https://prnt.sc/eUBPOZ8Z0AoJ

Hope the result you have now is ok for you!

Kind Regards,
8theme team

Hello, Mch,

Sorry for the delay in answering.

Lightshot for browser – https://chrome.google.com/webstore/detail/lightshot-screenshot-tool/mbniclmhobmnbdlbpiphghaielnnpgdp?hl=en – click on this icon https://prnt.sc/-eX-ALrdXjuw to get link, also, Lightshot can be installed on your computer – https://app.prntscr.com/en/index.html
https://gyazo.com/download?lang=en – is free.

“I worked with a guy last time he was very quick and helpful, made my life way easier, is there any way he supports me on these request too?” – If you have a few questions, please submit for them new topics – https://www.8theme.com/forums/xstore-wordpress-support-forum/ to prevent a mess in this conversation and get help from different support members.

“– I want 1front page/Home page with possibility of show casing some images of my art works like a slide, how to set up this one?” – WPBakery is activated on your site, so you can use elements of this plugin, for example – https://prnt.sc/iVxY-oYnEawE

“for me the Page and Category are confusing, which one does what and how to set it up between my products and menu of website.” – go to Dashboard > pages – you will find all pages https://www.wpbeginner.com/glossary/page/#:~:text=A%20page%20in%20WordPress%20usually,allowed%20users%20to%20write%20posts.
Dasboard > Products > Categories, please read more – https://woocommerce.com/document/managing-product-taxonomies/
“like all prints goes under prints” – do you mean all products from “prints” category should be shown on 1 page? To open such page, go to product categories > click on view https://prnt.sc/BNashAP57OXi
To add product category page into the menu, go to Apperance > Menus > product categories > https://prnt.sc/stXMbxIq7QUI

“my contact is also not set up, would you please help me? I need contact me form under About me page.” – https://gyazo.com/55d5a464b579fb9ba6906381c46bf37c , we’ve renamed https://prnt.sc/y7xbpmMqNRAO and here is the result – https://prnt.sc/UmjeqGBD2M9w

Please read these articles also – https://www.8theme.com/documentation/docs/general-information/ https://www.8theme.com/documentation/xstore/menu-set-up/mega-menu/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team